What is IntelePeer?

IntelePeer's Communications Automation Platform (CAP) provides a cloud-driven solution specifically designed to enhance customer engagement and improve user experiences. This platform integrates effortlessly with various enterprise applications, allowing businesses to boost efficiency, lower operational expenses, and automate communications across diverse channels such as voice, SMS, and social messaging. By harnessing generative AI, CAP facilitates seamless omnichannel communication and accommodates on-premises, cloud, or hybrid environments, offering a versatile option for evolving organizational workflows. Additionally, IntelePeer prioritizes enterprise-grade security and compliance measures, safeguarding sensitive information while enabling organizations to refine their communication tactics. Overall, this innovative platform empowers businesses to stay competitive in a rapidly changing digital landscape.

Pricing

Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, IntelePeer provides an API

Screenshots and Video

IntelePeer Screenshot 1

Company Facts

Company Name:
IntelePeer
Date Founded:
2003
Company Location:
United States
Company Website:
intelepeer.com/platform/
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
Standard Support
24 Hour Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

IntelePeer Categories and Features

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

SIP Trunk Provider

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Customer Communications Management Software

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Cloud Communication Platform Software

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

More IntelePeer Categories