InterSystems HealthShare Verified Customer Reviews (2026)

Elation Health stands out as the premier platform for primary care, enabling 32,000 healthcare providers to offer tailored care to more than 16 million patients. By utilizing a clinically-focused electronic health record system, along with integrated billing solutions and AI-driven tools, Elation enhances care processes, ensuring that independent practices can flourish in a competitive landscape. This commitment to innovation not only improves patient outcomes but also streamlines operations for practitioners.

RouteGenie is NEMT software running medical transportation operations at scale: 600+ fleets, 20,000+ vehicles, 46 states and two countries, approximately 50,000 trips every day. Where operators feel it: schedules rebuild automatically with native multiload, not by hand; broker trips flow in and statuses flow back across 28 live integrations including ModivCare, MTM, Veyo, Verida, SafeRide Health, Alivi, MAS and Uber Health; Medicaid billing, CMS 1500, claim scrubbing and denial management live in the same system as dispatch. Multi-site operators run every location in one instance with role-based access and a complete audit trail on every trip change. Enterprise administration comes standard: SAML2 SSO, single-tenant deployment with per-customer data isolation, SOC 2 Type 1 attestation, HIPAA-aligned controls and BAAs, open REST API. Pricing is flat per vehicle with unlimited trips and unlimited users — cost tracks fleet size, not trip volume or headcount, so total cost does not climb as volume grows. Enterprise agreements include dedicated implementation, named support and RFP support. No fleet minimum.

CareConnect™ functions as an integration engine that assists organizations in connecting with a range of providers across various healthcare settings. Through a unified connection point, organizations achieve true interoperability, enabling them to link with a network of providers and facilitating data exchange via local health information exchanges (HIEs) or wider interoperability frameworks such as Carequality. This system fosters the smooth and secure transfer of clinical summaries and historical data between electronic health records (EHRs) and healthcare providers, ultimately improving care coordination and integrated care approaches. Furthermore, it provides access to an array of resources, such as pharmacies and prescription drug registries, which is especially vital for professionals working in addiction and substance use treatment. CareConnect also features a robust consent management workflow, ensuring that data is shared in a precise and timely manner, thus enhancing patient care and collaboration among healthcare providers. By optimizing these processes, CareConnect™ not only improves clinical outcomes but also increases the overall efficiency of healthcare delivery, making it a key player in the evolving landscape of health information technology. With its focus on integration and interoperability, CareConnect™ stands out as a solution that addresses the complexities of modern healthcare.