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What is Jira?

Jira serves as a project management platform that enables comprehensive planning and tracking for your entire team’s efforts.

Atlassian’s Jira stands out as the premier choice for software development teams aiming to effectively plan and create outstanding products, earning the trust of countless teams. It provides a variety of features designed to assist in the planning, tracking, and launching of top-notch software. In addition, Jira facilitates the organization and management of issues, task assignments, and the monitoring of team progress. The tool seamlessly integrates with leading development software, ensuring complete traceability from start to finish. Whether tackling minor tasks or extensive cross-department initiatives, Jira empowers you to decompose substantial ideas into actionable steps. It allows for effective organization of workloads, milestone creation, and dependency management. By linking tasks to overarching goals, team members can easily understand how their individual contributions align with the broader company objectives, ensuring everyone stays focused on what truly matters. Furthermore, with the aid of AI, Atlassian Intelligence proactively recommends tasks, streamlining the process of bringing your ambitious ideas to fruition. This not only enhances productivity but also fosters a collaborative environment among team members.

Pricing

Price Starts At:
Free
Price Overview:
0-10 Users: Free
Standard: $7.50/Month
Premium: $14.50/Month
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Screenshots and Video

Company Facts

Company Name:
Atlassian
Date Founded:
2002
Company Location:
United States
Company Website:
www.atlassian.com/software/jira
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Jira Categories and Features

Workflow Management Software

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Task Management Software

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Strategic Planning Software

Budgeting & Forecasting
Dashboard
Goal Setting / Tracking
Idea Management
KPIs
Modeling & Simulation
Roadmapping
Scenario Planning
Scorecards

Scrum Software

Backlog Management
Collaboration Board
Daily Reports
Iteration Management
KPI Monitoring
Milestone Tracking
Prioritization
Progress Tracking
Release Planning
Roadmapping
Sprint Planning
Task Management

Resource Management Software

Capacity Management
Data Visualization
Demand Forecasting
Drag & Drop
Employee Scheduling
Filtered Search
Resource Allocation
Skills Tracking
Utilization Management

Reporting Software

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Project Tracking Software

Collaboration Tools
Cost-to-Completion Tracking
Gantt Charts
Kanban Board
Milestone Tracking
Percent-Complete Tracking
Prioritization
Status Tracking
Time & Expense Tracking

Project Portfolio Management Software

Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking

Project Planning Software

Agile Methodologies
Budget Management
Collaboration Tools
Due Date Tracking
Gantt Charts
Kanban Board
Prioritization
Progress Tracking
Resource Management
Task Management
Template Management
Traditional Methodologies

Project Management Software

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Productivity Software

Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat

Product Roadmap Software

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Product Management Software

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

OKR Software

Benchmarking
Feedback Management
Goal Management
KPIs
Prioritization
Progress Tracking
Strategic Planning

Marketing Planning Software

Budgeting & Forecasting
Collaboration
Flowchart
Goal Setting / Tracking
Marketing Calendar
Media Planning
Predictive Analytics
Presentation Tools
Project Tracking
Spend Management

Kanban Software

Collaboration Tools
Dependency Tracking
KPI Monitoring
Milestone Tracking
Multi-Board
Prioritization
Project Planning
Roadmapping
Supports Scrum
Task Management
Time Tracking

Issue Tracking Software

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Project Management Software

Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking

Gantt Chart Software

Alerts/Notifications
Capacity Monitoring
Color Coding
Dependency Tracking
Drag & Drop
Milestone Tracking
Progress Tracking
Task Management
Templates

Digital Asset Management Software

Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management

DevOps Software

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Dashboard Software

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Continuous Integration Software

Build Log
Change Management
Configuration Management
Continuous Delivery
Continuous Deployment
Debugging
Permission Management
Quality Assurance Management
Testing Management

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Business Management Software

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Bug Tracking Software

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Application Development Software

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Agile Project Management Tools

Backlog Management
Feedback Management
Gantt/Timeline View
Kanban Board
Prioritization
Request Management
Resource Management
Retrospectives Management
Status Tracking
Supports Scrum
Team Management
Template Management
Workflow Management

More Jira Categories

  • Reviewer Name: Jeremy Z.
    Position: Human Resources Leader
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    When it comes to application development, Jira is a cost-effective tool

    Date: Mar 18 2021
    Summary

    By purchasing jira we are given a tool to track all stages of development within each project we work on. Jira provides a dashboard to work on where all the information published about the project (usually the latest updates) is shared to different external services, and can be edited outside the platform to be uploaded again later, which in the end is a sign of total freedom over the management of the content used to work.

    Positive

    Jira's work system is organized by applying tasks and sub-tasks, which works well in group management because it helps to identify which work goals have been met and who has completed them. Recommended for developing applications whose base is already created in software in other development softwares, as Jira has support for many of these platforms.

    Negative

    Although the entirety of the annotations about the development of our project is managed within jira, there are a few external cloud hosting systems that cannot integrate with jira, making it useless to export our information to these services. The resolution to this is that Jira still has support for many file sharing services, so by being aware of which platforms cannot be added to the management, there will be no inconvenience. Other than this, no other usability issues have been found within the Jira platform.

    Read More...
  • Reviewer Name: Gaurav P.
    Position: Senior Software Engineer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    JIRA is great tool for software development lifecycle management and Agile framework . Highly recommending!

    Date: Jun 19 2021
    Summary

    As I'm using JIRA from last 8 years and have a more experience in this.
    Jira is used as a ticketing engine to track defects, requirements, sprint planning in our organization. It smoothens the product release cycle as a bridge between developers, QA and product management people.

    - This helps for Bug Tracking and enables the team to either record or find or tracks the bugs.
    - Prioritizing the tasks and add them to current/ next sprint based on importance and urgency of completing it.
    - We also estimate the tasks by story points and use the metrics for burndown rate and closed task ratio.
    - Easy in use and designed according to end user.
    - Documenting everything, including wireframes, scope, comments and updates in just 1 ticket rather than multiple emails/ chats etc...
    - Easily configurable across various teams.

    Positive

    Jira is best tool for Project Life Cycle Development and Agile model.
    Jira software is used as a ticket system that was used by all customer service agent for the Operations Department to resolve. We are able to organize, delegate and resolve customer issues in real time.

    - Jira allows us in the office to track and monitor all our tasks effortlessly.
    - It is the best tool for ticket management, sprint planning, estimate time etc...
    - Kanban boards to get holistic view of project requirements/deliverables
    - Easy in use and user friendly.
    - Easy task creation is also a significant feature and the dashboard for quick view, besides the backlog.
    - Knowledge sharing.

    Negative

    Jira is one of the best software in industry for Software development and testing. Nothing to dislike.

    Read More...
  • Reviewer Name: Justin K.
    Position: Vice President of Marketing
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    With Jira we can keep all our staff active

    Date: Apr 22 2021
    Summary

    With Jira all the scheduling and information recording applications are kept unified, and the software is designed so that everything that is done during the work can be kept secure, it is even being updated and there is a lot of movement by the team. We love being able to create tasks and subtasks so easily, as they make the work spread out better.

    Positive

    Jira allows us to prioritize the activities we choose, and follow up on them to review their status if necessary. We can also carry out the team's ideas first hand, through video calls in case we are working with any API to integrate with call software, and we can make comments to the deliverables of each colleague.

    Negative

    Jira in general terms is a good software, but it tends to retain the work of some employees, who upload the progress data of their work and these take time to appear for the rest of the project, which makes it difficult to make daily reports, or group planning using sprint methods. The diagrams are not so extensible.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: SAP BW Analyst
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Product For Development And Issue Tracking Software

    Date: Jul 29 2021
    Summary

    Jira one software product designed to help teams of all types manage work. Good software for bug and issue tracker. We can share the specific team dashboard and represents issue number with graph representation. Good part is we can update the status of issue through phone, email. Best experience with this tool for issue tracking and also has best workflow system approval for development request or issue resolvent with priority with SLA breach.

    Positive

    1) Dashboard representation and sharing 2) We can update the status of any issue/ticket through mobile or email. 3) Easy to use, also to customize the process flow and time tracking with priority.

    Negative

    1) No option to download all the attachment in any particular issue. 2) Should include more KBA. 3) Should be more secured when we are commenting or tagging any person.

    Read More...
  • Reviewer Name: Rodrigo V.
    Position: Chief Marketing Strategist
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Prioritize and discuss your team's work in a complete context with full visibility

    Date: Mar 18 2021
    Summary

    We use the platform to have a better tracking of errors, problems we have had within the organization, also for project management activities. It gives all team members a clear view of what the problem is, how to track it and provides the necessary steps to solve the issue.

    Positive

    Jira allows us to organize ideas remotely, getting a relatively simple picture of a complex system, this platform offers effective task tracking and personalized planning, with a scalable evolution that adapts to the comfort of all team members, obtaining a clear structure and prioritizing tasks. Jira includes a lot of options to manage projects in our own way, so we feel comfortable using it. It combines in a quite effective way the traditional goal-oriented project management and combine it with a more current approach of agile methodologies more dynamic and open to discussions.

    Negative

    The platform offers a free 7-day limited version of the standard software. Jira's license is considered to be too high and expensive for start-ups. Its interface is somewhat complex for new users who do not have a good command of the software and tends to become a bit tedious.

    Read More...
  • Reviewer Name: Lorrie F.
    Position: Brand Designer
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Jira is excellent for bug tracking

    Date: Mar 19 2021
    Summary

    Jira can be used for large projects that involve dozens of complex tasks, from one stage to the execution stage, a group of people dealing with these tasks. This solution can be simplified by using Jira's combination of Scrum and Kanban. In addition, there is a to-do list to remind you to complete all tasks in large projects. For us, it makes a difference in the following areas: teamwork, adoption of agile methods, shortening time to market for new projects / new features, and overall team spirit. We have also seen widespread adoption in other departments, not related to software development.

    Positive

    In the past, we have used several bug tracking tools, but so far, Jira is the best. Among the main features is the interface, it is very easy to use and it provides a pleasant user experience, it has an agile SCRUM / kanban ready to use support, it is also highly configurable in almost everything, it has many custom scripts available through integration or add-ons and extensions, there are thousands of add-ons in the market.

    Negative

    Pricing is based on the number of users, although that can be a PRO. With such a flexible setup, the learning curve for administrators is a bit steep. If you get widespread user adoption in a large enterprise, the cost to upgrade to the next level will be higher than when you first paid for that level.

    Read More...
  • Reviewer Name: Steven R.
    Position: Senior Remote Freelance Content Writer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Jira is a good way to validate group work

    Date: Apr 01 2021
    Summary

    Jira is a software that can become indispensable in certain cases, such as those where tasks with certain levels of priority are needed, or where a project approach is required where the most important thing is the collaboration of all the components in the group. Jira is a good software to cover developments from the beginning.

    Positive

    In jira task assignments can be done in different ways, and the most convenient is to be able to create mini assignments individually, so that it is easy to know which assignment has been given to each person in the group, or if we wish, we can set up our own teams where multiple assignments are valid.

    Negative

    Jira does not provide us with enough methods or view modes for the boards, which limits our way of organizing them to distribute the work points. It is not possible to follow up on negative comments, or in any case, dissatisfaction comments, made by those within the group.

    Read More...
  • Reviewer Name: Andrea N.
    Position: Executive Assistant
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Jira has helped us grow as developers

    Date: Mar 26 2021
    Summary

    We have been fascinated to be able to have backlog management tools whose information we can include in our reports, and in turn add these reports to the cloud for review by the leaders of each project. Jira is a good initiative to learn powerful group work mechanisms.

    Positive

    Jira is a platform specialized in short and long term developments of mobile or desktop software, with the function of being oriented towards administrative editing, where you can configure the parameters of the team of technical developers. With the free plan we have managed to work with special dashboards, and we have covered ten jobs (the maximum of this plan). Jira is perhaps the program for projects with more possibilities of being applied during the training and development stages of a proposal, which is enough for it to be recommended in large projects, since the process of developing a platform from scratch includes many stages, which are easier to cover using Jira.

    Negative

    When using the free version of jira there were some tools that we did not manage to work with, such as the function for anonymous accessibility to job reports and audit reports. It would be potentially beneficial to get at least temporary free samples of these features. The amount of internal memory in jira free is very low, 2 GB.

    Read More...
  • Reviewer Name: Kelly C.
    Position: Independent Contractor Hearing Examiner
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Jira as an alternative CRM method

    Date: Mar 21 2021
    Summary

    With Jira we were able to enter, review and assign all requests in record time. This software also allowed us to centralize a directory to run from a single login. We highly recommend this software as it has helped us with the time constraint we had and has improved the limited admission we had with administrators. Jira is efficient and there are very few critical bugs that this software has. It also has new features new tools and a serious interface which makes this software the best on the market.

    Positive

    Jira's tag system has allowed all of us in our organization to manage a clean system based on our own tags. Its integration is totally simple and has a single sign-on which has allowed us to eliminate a need to create many new accounts when setting up new users. Lastly, it has an extremely comprehensive interface which has promoted us among all the users we use touring to perform complex tagging in a fast and functional way.

    Negative

    Sometimes it is complicated to us the edition by command sequence since in the massive edition it can not take all the characteristics that we need at the moment. As an advanced user there are times where we do not have access to the command line interface. Many of the edits we have are not protected from inconsistencies or errors and causes the software to malfunction.

    Read More...
  • Reviewer Name: Jimmy G.
    Position: Global Talent Acquisition Manager
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Jira allows us to bring out the full potential of our project

    Date: Mar 27 2021
    Summary

    Since with jira we can add different code development software to our application projects, it is ideal so that, if necessary, each of the team members can work as comfortably as they want and not be limited by the work formats that their colleagues can use.

    Positive

    Jira is an excellent app development service from Atlassian, which when configured to work with Confluence, allows us to adopt new work dynamics, such as those that involve tracking the customization of the dashboards of each team member. In general, the capacity shown by jira in the area of performance tracking is quite high, and we like the fact that it does not require so much material to configure the templates when you want to start a project from scratch. Jira is a good base for the creation of applications without having so much knowledge of front end or back end, because the platform comfortably meets some of the main fundamentals that would be carried out when working with PHP or JavaScript code, or, in any case, serve as a way to create material a little more organized.

    Negative

    We completely liked everything about Jira, so there is no reason whatsoever to disparage any of the features within the platform. Jira is stable and its design is attractive, so we found it to be an interesting software to work with.

    Read More...
  • Reviewer Name: Jason K.
    Position: Social Media Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Jira: always keeps our employees active in their development work

    Date: Mar 17 2021
    Summary

    Organizing, annotating and scheduling is usually a very late task, and if an accident happens with the annotations and other project contents, important ideas and time can be lost. With Jira that can change, as the software is designed exclusively so that work is always kept safe and moving, no idea or suggestion is left aside as we can create tasks and subtasks at all times. In the long run there will be fewer problems, as you can keep perfect track of them and their history in the development process.

    Positive

    The platform allows us to prioritize certain activities and constantly track their status. In addition, we can manage our ideas through conferences (if we are working with integrations) and it is also possible to make surveys and comments. It also gives us a predictive analysis in the market to know how sales of our products are being handled. The platform is highly recommended for its management of all types of marketing activities for application development projects: Jira helps to keep the launch of each project organized from the beginning, and is perfect for defining and tracking the objectives to be met during each process.

    Negative

    The platform as a whole is excellent, but in some details it retains the working modalities for some people, since the application does not allow us to make daily reports or plan activities in sprint. In addition, it does not provide us with the much used Gantt chart that usually helps the team to properly manage the time resources behind their activities.

    Read More...
  • Reviewer Name: Laura C.
    Position: Senior Analyst II
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Jira tracks our projects from start to finish

    Date: Mar 20 2021
    Summary

    With jira it is possible to perform analyses within the current application development markets with the objective of informing us about which would be the most profitable moment to launch our project, so that we can create the best and most structured launch plan. We recommend jira because it is undoubtedly the best software to track the entire process of creating online applications, allowing us to create notes about the start and development, and schedule its launch on future dates.

    Positive

    Jira is useful for the annotation of everything related to our application under development and to the team of developers, so it is possible to organize work schedules, objectives on whose dates the content should be shared, and to comment on specific parts of the progress.

    Negative

    Jira cannot be integrated with Project management services based on agendas and dashboards, as in the case of Monday.com, which makes it difficult to export the content of the Gantt charts that are made within Monday.com.

    Read More...
  • Reviewer Name: Michael W.
    Position: Technical Support Manager
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Jira correctly conditions our development methods

    Date: Mar 26 2021
    Summary

    Creating an application entirely from scratch, carrying out the whole development process that this entails, and culminating with the scheduling and dispatching of its release is the main goal of jira. For this to be possible, the parameters established by the team leader, which are easily programmable within Jira, must be met.

    Positive

    Jira is a dynamic service whose acceptance of diverse work methodologies makes it great for group development sessions without previous software experience, making the team show results almost instantly. Jira allows us to copy information boards and work leaving backups of each stage of the workflow.

    Negative

    When working with many issues within a project we find it unnecessary to close them and place a status change on them when they are finished if they are parts of the same work branch, but jira needs each issue to have a mandatory closure in order to correctly define the progressiveness of the work.

    Read More...
  • Reviewer Name: Marlio B.
    Position: Organizational Development People Chief
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Jira is the best software for project tracking

    Date: Jul 22 2021
    Summary

    We have been able to use Jira in all labor departments of our company, so that everyone is ahead of every project that is carried in that section and can have the right knowledge when it is required in the project. We track tickets quickly and reliably and give assurance to the client that everything will be answered in the shortest possible time.

    Positive

    With Jira we have the ability to track the ticket status of each of our projects from anywhere, either from the web or mobile. It has also allowed us to easily create dashboards to manage the status of our company's projects, as well as IT projects.

    Negative

    It is necessary to improve the integrations with other software, for example, with Service Now, since this integration is quite deficient, if it is achieved that in the next update is configured and fixed this interface will begin to improve and the work will be more bearable.

    Read More...
  • Reviewer Name: Kateryna F.
    Position: UI/UX Designer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Productive and efficient for the management of your projects

    Date: Apr 21 2021
    Summary

    We are using this tool in our departments of the organization to better manage all our projects and activities. Through it we can assign tasks and activities to all members of a team, we plan and monitor all our projects easily and effectively obtaining successful and productive results, in turn at the same time we can be communicated through it with the members who need to carry out the completion of a project. It allows you to personally plan your tasks, to keep you organized in a better way without overlooking any activity already planned. Jira Software is one of many tools that responds to your needs giving excellent and productive results.

    Positive

    It takes care of all the management of a project when planning, monitoring and organizing an activity or a project to be carried out by the members of a team of the organization. At the same time it can be used as a means of communication between members.

    Negative

    The price is an essential factor in all tools; Jira Software has a high cost; therefore, the impact is too much for small companies. One of the main factors that companies look for when implementing new tools is the cost of it, so JIRA would not be very nice for that aspect.

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  • Reviewer Name: A Verified Reviewer
    Position: Operations and Marketing Analyst
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Multi-Functional Software

    Updated: Nov 03 2020
    Summary

    Overall, Jira software gives the power to build one product to manage everything from one point. The UX is excellent. The platform pretty simple and powerful to manage projects.

    Positive

    Jira Software is an amazing project tracking, planning team collaboration and workflow management platform. It enables all in one product to collaboratively move with the team for every project. The Gantt chart and kanban board view gives the best visualization. Its mobile app platform is very useful for tracking projects from anywhere.

    Negative

    Nothing experience till now. It's a great tool for the project.

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  • Reviewer Name: A Verified Reviewer
    Position: Software development intern
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The go-to enterprise product for agile/scrum

    Date: Jun 04 2020
    Summary

    It gets the job done and is the best option for keeping track of large software development efforts, but no one probably actually loves using it.

    Positive

    Jira is used at most fortune 500 enterprise software companies. Pretty much every day you'd have a scrum meeting that lasts at least fifteen minutes, and Jira is the dashboard / platform where you can see what you're supposed to complete for the week, list any problems you encounter, which phase you're in [development, test, etc], and how quickly the team is moving. The design is rather bland and widely copied, it's the default SaaS dashboard design that you get with things like Workday too. But that means its familiar and easy to pick up on.

    Negative

    I'm going to be honest, most software engineers aren't going to say they love Jira. It's like your daily vitamin pill, you take it out of necessity, because it helps prevent other things from getting out of hand and going downhill. Product owners and managers and scrum masters might like it, but I've also seen firsthand hour long meetings to hash out what belongs in the next sprint. So take that as you will.

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  • Reviewer Name: A Verified Reviewer
    Position: Business Analyst
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Jira - Ticketing System

    Date: Jun 08 2020
    Summary

    My experience with Jira was quite smooth. It helps in tracking the tickets and also provides notification on updates. But sometimes too much of notifying is very annoying.

    For a medium to large scale operation, Jira is a definite plus in tracking the status of tickets and tracking the overall progress of departments on a day to day level. I would definitely recommend Jira to a medium to large scale industry.

    Positive

    (+) Tickets to track and resolve tasks in a cross-functional team environment.
    (+) Classification (Labeling) of tickets across departments improves visibility on the projects.
    (+) Easy to understand and a very good interface.
    (+) Commenting and notifications add a lot of value in resolving tickets faster.
    (+) Prioritizing of tickets can be done.

    Negative

    (-) Too many fields are to be filled in the creation of tickets.
    (-) Sometimes the mentioning of a user in comments doesn't work.
    (-) Reporting can be made easy, to know tickets across departments.

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  • Reviewer Name: ANURAG S.
    Position: MARKETING ANALYST
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    BEST TASK MANAGEMENT TOOL

    Date: Jun 21 2020
    Summary

    We are using this software to assign issue/ requirements to our product team developers. Based on on our requirement we fix the priority and our development team works on the basis of priority. Different users can comment inside the issue ticket, which itself is good feature to discuss in case of any doubt. It helped us a lot to organise all issues related to our products.

    Positive

    1. You can use to list and assign issues/tickets to the concerned team.
    2. Different priority can be set for each task based on your need.
    3. The status of any task can be easily traced by looking for the issue ticket position. Viz - IN-PROGRESS, DONE, NOT STARTED.
    4. Reports - it has very good reporting function, which can be used to export the Real time status of of tickets under under different headers.

    Negative

    The software is very powerful and full of features but it can not easy to use for novice users. Migrating all data from this platform is not easy due to its complex nature.

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  • Reviewer Name: Aman V.
    Position: Senior Software Engineer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent Agile project management software

    Date: Aug 06 2020
    Summary

    I have been using Jira for a long time across multiple Agile projects and it works great. It is really easy to get started with and the intuitive interface removes the need for any training.

    Positive

    Easy to use - Intuitive interface.
    Integrates with Gitlab and other softwares.
    Email notifications.
    Customizable to suit project needs.
    Good access control & permission system.
    Integrates well with Atlassian suite of products.

    Negative

    No cons , it is really easy to pick up without any training.

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