What is Jambo?

Jambo is stakeholder relationship management (SRM) software designed to help organizations and government teams efficiently organize, track, and report on all aspects of their engagement and consultation activities. By consolidating all data into a single, secure system, Jambo simplifies engagement and consultation management, eliminating the challenges of relying on spreadsheets and disconnected tools.

Used across government and a wide range of industries, including infrastructure development, renewable energy, utilities, healthcare, and resource sectors such as mining and oil and gas, Jambo gives teams a reliable platform to thoroughly document interactions, create an auditable record of engagement, understand evolving stakeholder relationships, demonstrate project progress, and meet rigorous consultation or regulatory requirements.

Jambo makes data entry fast and intuitive. Teams can quickly log emails, meetings, calls, site visits, and other engagement activities, ensuring that every touchpoint is accurately captured and easily referenced. Its issue and commitment management features enable teams to assign tasks, monitor deadlines, track follow-up actions, and maintain accountability, thereby reducing risk and ensuring that essential details are never missed.

Jambo also includes powerful reporting and analytics tools that enable users to generate everything from high-level project summaries to comprehensive regulatory reports in seconds. These capabilities significantly reduce administrative effort during audits, public consultations, or internal reviews. With enterprise-grade security and trusted data protection standards, organizations and governments can rely on Jambo to keep sensitive engagement and consultation information safe, consistent, and accessible when needed.

Overall, Jambo enhances collaboration, strengthens record-keeping, and supports the development of trust-based relationships with stakeholders.

Pricing

Price Starts At:
$995 per month
Price Overview:
Jambo offers two subscription types:
Jambo Professional: Starts at $995 per month.
Jambo Enterprise: Contact Jambo for a custom quote. (This subscription includes more features and advanced security features.)
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Jambo provides an API
All Jambo Integrations
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Screenshots and Video

Play Video Jambo Project Dashboard Jambo Contact Profile Jambo Communication Record Jambo Issue Management Timeline Jambo Task Management

Company Facts

Company Name:
Jambo™
Date Founded:
2018
Company Location:
Canada
Company Website:
www.jambo.cloud
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Nonprofit
Government
Startup
Supported Languages
English
French

Jambo Categories and Features

Stakeholder Relationship Management Software

Community Investment Tracking
Stakeholder Assessment
Stakeholder Commitments Management
Stakeholder Complaint Management
Stakeholder Consultation Tracking
Stakeholder Engagement
Stakeholder Grievance Management
Stakeholder Information Management
Stakeholder Issues Management
Stakeholder Mapping

Jambo Customer Reviews

Write a Review
  • Reviewer Name: Chris M.
    Position: Engagement Specialist
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use!

    Date: Jan 06 2026
    Summary

    My overall experience has been great! I look forward to exploring the software to fully understanding Jambo's capabilities!

    Positive

    I like that the software automatically captures important information from an engagement, which makes reporting seamless and easy! Our organization was well supported by the Jambo team, who were available to answer questions and train our team in it's use.

    Negative

    The AI features are still in development. Summarizing information is important, but often summaries miss important context.

    Read More...
  • Reviewer Name: A L.
    Position: Forestry Worker
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Happy with Jambo!

    Date: Aug 21 2025
    Summary

    My overall experience with Jambo has been that it is easy to use and well laid out. I have never had any issues.

    Positive

    -Easy to use
    -Intuitive set up for entering information
    -Application is visually appealing
    -Easy to delete entries/make changes if needed

    Negative

    -There is some potential for redundancy/missed information with there being options for concerns, commitments and tasks when adding a new communication. It would be nice if commitments/tasks could be linked to specific concerns.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Senior Executive Administrative Assistant
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Product

    Date: Jul 24 2024
    Summary

    It has been a great tool for our organization and I'm glad that we implemented its use. It keeps us organized and improves efficiencies.

    Positive

    The simplicity of using the software. I love the fast ways that I can update communications records and my team members can see the records to prevent the back and forth of getting details from me.

    Negative

    The sso-login, I wish it could just save my account details and sign me in automatically, or keep my signed in. Although it's still fast, I'm so used to NOT having to sign into every single website now.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Administration
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Jambo is amazing!

    Date: Apr 01 2024
    Summary

    It really is such a better tool than the one we had before, with so many options and opportunities to keep our data base up to date, and to track issues, meetings, events, etc. It is so interactive and easy to use - it is a GAME CHANGER!

    Positive

    Ease of use. How records can be connected. How issues can be tracked and monitored. How we can assign tasks for completion by others. How interactive and easy it is to use. How reports are easy to pull, and the list goes on.

    Negative

    I don't really find anything about the product I don't like - its just learning new things if I haven't used them before, but thats easy to do :)

    Read More...
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