What is Jitterbit?

Jitterbit Harmony is an AI-powered integration and automation platform designed to serve as the operational backbone for modern enterprises. It unifies integration, workflow automation, API management, low-code app development, and EDI within a single ecosystem. Powered by a layered AI architecture, Harmony embeds accountable AI agents and intelligent assistants into every stage of business automation. Organizations can seamlessly connect thousands of SaaS, cloud, and on-premise applications using pre-built connectors and intuitive drag-and-drop tools. This accelerates digital transformation initiatives across industries including healthcare, manufacturing, retail, transportation, higher education, and life sciences. Harmony supports mission-critical processes such as order-to-cash, order-to-fulfillment, purchasing automation, and employee expense management. The platform also enables teams to build custom business applications quickly through its low-code App Builder environment. With enterprise-grade security and governance controls, it ensures scalable, compliant automation across complex IT landscapes. The Harmony AI Bundle enhances capabilities further by offering pre-built AI agents, AI assistants, and dedicated professional services for successful implementation. Recognized three consecutive times as #1 in G2’s Enterprise iPaaS Implementation Index, Jitterbit demonstrates strong customer satisfaction and rapid time to go-live. Trusted by global brands like CVS Health, Ericsson, Walmart, and Rolls Royce, Harmony delivers proven enterprise performance. By combining integration, automation, and AI-driven intelligence into one cohesive platform, Jitterbit Harmony empowers organizations to modernize operations with confidence and accountability.

Pricing

Price Overview:
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Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Jitterbit provides an API

Screenshots and Video

Build and maintain integration workflows using an intuitive drag-and-drop interface.

Build and maintain integration workflows using an intuitive drag-and-drop interface.

Company Facts

Company Name:
Jitterbit
Date Founded:
2003
Company Location:
United States
Company Website:
www.jitterbit.com
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
On-Prem
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Nonprofit
Government
Startup
Supported Languages
English

Jitterbit Categories and Features

iPaaS Software

AI / Machine Learning
Cloud Data Integration
Dashboard
Data Quality Control
Data Security
Drag & Drop
Embedded iPaaS
Integration Management
Pre-Built Connectors
White Label
Workflow Management

Low-Code Development Platform

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Integration Software

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Business Process Management Software

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

API Management Software

API Design
API Lifecycle Management
Access Control
Analytics
Dashboard
Developer Portal
Testing Management
Threat Protection
Traffic Control
Version Control

Jitterbit Customer Reviews

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  • Reviewer Name: A Verified Reviewer
    Position: Software Developer
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very poor experience as a Jitterbit customer

    Date: Feb 06 2026
    Summary

    While our experience started out very promising, it ultimately ended with someone needing to monitor problems nearly 24/7, with no end in sight. Would not recommend choosing this option compared to the many other integration platforms available.

    Positive

    Price seemed reasonable compared to alternatives.
    Syncs were able to be customized.
    Professional Services delivered work on time.

    Negative

    Syncs turned out to not be able to handle our capacity, and Professional Services told us that could not be improved.
    Server agents would randomly run syncs twice, meaning we got duplicate transactions nearly daily.
    Disabled syncs would sometimes turn themselves back on (weeks to months after being disabled) and run when not desired.
    Support did not know how to address the server agent issues, and we ultimately had to leave the platform for lack of ability to use it without daily intervention to fix something.

    Read More...
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