What is Juttu?
Juttu transforms the critical moment of cancellation into an opportunity for customer engagement and retention. Designed for SaaS businesses, it intercepts cancel attempts with a real-time, intelligent flow that goes beyond the outdated “are you sure?” prompt. Instead, customers are presented with a brief, AI-powered exit survey that captures their reasons for leaving. Based on these insights, Juttu dynamically generates personalized offers—whether a discount, downgrade, temporary pause, or human callback—giving customers options instead of a single cancel button. This proactive strategy ensures companies retain more customers and revenue, often reducing churn by as much as 30%. Beyond retention, Juttu’s flow provides a constant stream of actionable data, helping businesses improve product features, pricing, and customer experience. Implementation is simple, with plug-and-play integration that takes as little as 30 minutes, including support for Stripe payments. The system is GDPR-compliant and built with security and compliance in mind, ensuring global SaaS teams can use it confidently. With its customization features, businesses can design flows that match their branding and customer voice. Juttu effectively turns churn prevention into a competitive advantage, helping SaaS companies scale more efficiently while protecting revenue.