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What is RetentionEngine?

RetentionEngine provides a cancellation workflow designed to collect important insights into why customers leave, focusing on retaining them and identifying engagement trends with your service. Understanding the perspectives of dissatisfied customers is vital for improvement—key aspects include identifying what went wrong, who faced issues, and what might entice them to stay. These crucial inquiries are what RetentionEngine helps address and fine-tune. Remarkably, a significant 80% of customers believe that there were steps a business could have taken to prevent their departure. Moreover, your current customers can act as influential advocates, and adverse cancellation experiences can rapidly disseminate among prospective clients. As churn rates rise, RetentionEngine proves invaluable in saving time and preserving your revenue. Our dedication allows you to concentrate on what truly counts! With a simple integration into your subscription model, you can quickly begin leveraging our platform. RetentionEngine is uniquely positioned as the only no-code, AI-powered offboarding tool specifically designed to enhance customer retention, save time, and increase revenue while also improving overall customer satisfaction. Furthermore, using our platform will equip you with a richer understanding of customer behaviors, informing your future strategies for greater effectiveness. This comprehensive approach not only benefits your business but also fosters a more loyal customer base.

What is Juttu?

Juttu transforms the critical moment of cancellation into an opportunity for customer engagement and retention. Designed for SaaS businesses, it intercepts cancel attempts with a real-time, intelligent flow that goes beyond the outdated “are you sure?” prompt. Instead, customers are presented with a brief, AI-powered exit survey that captures their reasons for leaving. Based on these insights, Juttu dynamically generates personalized offers—whether a discount, downgrade, temporary pause, or human callback—giving customers options instead of a single cancel button. This proactive strategy ensures companies retain more customers and revenue, often reducing churn by as much as 30%. Beyond retention, Juttu’s flow provides a constant stream of actionable data, helping businesses improve product features, pricing, and customer experience. Implementation is simple, with plug-and-play integration that takes as little as 30 minutes, including support for Stripe payments. The system is GDPR-compliant and built with security and compliance in mind, ensuring global SaaS teams can use it confidently. With its customization features, businesses can design flows that match their branding and customer voice. Juttu effectively turns churn prevention into a competitive advantage, helping SaaS companies scale more efficiently while protecting revenue.

Media

Media

No images available

Integrations Supported

Bold Subscriptions
Chargebee
Cratejoy
Recharge
Recurly
Shopify
Stay AI
Stripe
WooCommerce

Integrations Supported

Bold Subscriptions
Chargebee
Cratejoy
Recharge
Recurly
Shopify
Stay AI
Stripe
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

$59 per month
Free Trial Offered?
Free Version

Pricing Information

$49/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RetentionEngine

Date Founded

2020

Company Website

www.retentionengine.com

Company Facts

Organization Name

Juttu

Date Founded

2025

Company Location

Estonia

Company Website

juttu.co

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Categories and Features

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