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What is Juvonno?

Operate your entire healthcare business online according to your preferences with Juvonno's comprehensive EMR software, which is designed to fit your specific workflows, enabling you to oversee booking, charting, scheduling, client interactions, and billing all from a single adaptable platform.

Being a cloud-based solution, Juvonno allows you to access your information anytime, anywhere, ensuring that you can connect with your patients, staff, and vital records from any device regardless of your location.

In addition, Juvonno enhances communication through its EMR-integrated messaging feature offered by the JComm Add-On, allowing you to engage in one-on-one text conversations with patients directly through the platform while also facilitating personalized marketing campaigns via text and email.

You can create tailored campaigns for various occasions, including birthdays, upcoming appointments, insurance notifications, and outstanding balances, to encourage patient rebooking. Furthermore, the in-app messaging capabilities enable secure communication with your staff using JComm, ensuring seamless collaboration.

With over 5,000 healthcare providers in Canada placing their trust in Juvonno, it has established itself as a reliable choice in the industry.

Pricing

Price Starts At:
$55 per month
Price Overview:
Juvonno offers concurrent user licensing — You only pay for the maximum number of users who will be logged into the system at the same time. Start-ups and students can start free with Juvonno Lite

Integrations

Offers API?:
Yes, Juvonno provides an API
All Juvonno Integrations
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Screenshots and Video

Play Video Multi-Location Schedule Scheduling an Appointment Patient Profile Billing Invoice Patient Portal Scheduling

Company Facts

Company Name:
Juvonno
Date Founded:
2005
Company Location:
Canada
Company Website:
www.juvonno.com/
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Nonprofit
Startup
Supported Languages
English
French

Juvonno Categories and Features

Physical Therapy Software

Activity Monitoring
Appointment Management
Assessments
Billing & Invoicing
Exercise Management
Insurance Management
Multi-Location
Patient Records
Practice Management
Progress Notes
Treatment Plans

Medical Scheduling Software

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Medical Practice Management Software

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Massage Therapy Software

Appointment Management
Billing & Invoicing
Client Management
Email Marketing
Employee Management
Gift Card Management
Multi-Location
Point of Sale (POS)
Practice Management
SOAP Notes

Healthcare Software

Electronic Medical Records (EMR) Software

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Chiropractic Software

Appointment Management
Billing & Invoicing
Claims Management
EHR Certified
Outcome Assessments
Patient Account Management
Patient Records
SOAP Notes

Juvonno Customer Reviews

Write a Review
  • Reviewer Name: Laura M.
    Position: Operations Director
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Third time is the charm!

    Date: Mar 24 2023
    Summary

    I used two other clinic software programs before switching to Juvonno and I could not be any happier! They made the changeover very seamless, have a great support team/system, and are always willing to listen to how they can make their software better for you. I would truly recommend this software to any therapist or doctor, but especially to a multi-disciplinary clinic as it is so versatile!

    Positive

    There are so many things to like about Juvonno's clinic software. The patient portal is really great - especially the online payment option built directly in the portal. The communication functions are really great - both two way texting and internal communication. Very few steps to accomplish tasks, which was incredibly important to me and GREAT reporting. Highly customizable and integrated with all of the necessary billing platforms. It was hard to find a software that billed directly to Telus AND OHIP and that was a huge factor in my decision.

    Negative

    Form customization is a little complicated until you understand it better so it took longer than I had hoped, but the team was great at any help I needed. I would also like the option to have separate descriptions for services in the online booking portal (our services are a little complicated and patients don't always know what they need when descriptions need to have insurance criteria).

    Read More...
  • Reviewer Name: Kristen H.
    Position: Owner, RMT
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    RUN YOUR CLINIC WITH EASE

    Date: Apr 06 2023
    Summary

    We've used Juvonno since 2010 and have been more than happy with the product and their staff. Manage your clinic from anywhere with ease and have comfort in knowing this software can take your business to the next level.

    Positive

    Juvonno services all of your daily functions to run a clinic smoothly. From scheduling and reminding clients, to insurance and accounting, and everything in between. And just when you think they've covered it all, they come out with new features in their system updates that have you and your staff excited!

    Negative

    There are small features I wish the system could provide, but I realize these are very specific to my own clinic's needs. Support staff are very helpful though and always try to find a solution.

    Read More...
  • Reviewer Name: Crystal W.
    Position: Administrative and System Support
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Love at first log in

    Date: May 20 2021
    Summary

    We are a multi disciplinary chain of clinics that required different levels of access and capabilities and Juvonno was able to meet and exceed our very detailed list of wants. Their continued development to make the system more efficient and effective for their clients is appreciated and allows our team to continue to expand into new ways of supporting our patients.

    Positive

    User friendly for all levels, from tech savvy to tech hesitant. Easy to navigate and set up. Great team to work and support the transition. For a multi clinic company it was easy to input restrictions for financial and clinic information.
    Flexible for all disciplines and modalities to book and bill.

    Negative

    More detailed flexibility with user access/restrictions.

    Read More...
  • Reviewer Name: Nicholas H.
    Position: Director
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best EMR dont look any further!

    Date: Sep 13 2021
    Summary

    Great EMR, best product I have used. Thank you Juvonno! Everyone needs this now! I would highly recommend doing a demo with Juvonno if you are using Jane and want more reporting but same ease of use for clients.

    Positive

    Terry is very responsive, I had questions about the software and he would answer me within 5 minutes.

    Negative

    This is a great product. I would recommend it, I did not have any issues with it.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Owner
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Lots of potential, non-existent support and many glitches

    Date: Aug 27 2021
    Summary

    Overall, they need to amplify their support by 100x because it is completely unrealistic to be waiting hours for a response and fix when a system is down and you're unable to check anyone out, book anyone in, or any sort of Juvonno tasks. They also need to simplify many of the tasks on there.

    Positive

    The system has a lot of good features from online faxing, a lot of reports, online booking, credit card processing and more. The system does have a lot of potential.

    Negative

    SO MANY GLITCHES AND BUGS. The system seems to have some sort of issues every single week. This week, the site completely crashed with a 404 error, and good luck getting a hold of anyone. No one answers their support number, they only have 3 people working in the entire company for support, and it is next to impossible to get any sort of technical support from them. Also, some things are way too complicated and can be simplified (i.e. my therapists were unable to request holidays through the system for some reason, it took me 20 minutes on chat with support and 15 steps to give my therapists permission to request holidays on Juvonno).

    Read More...
    Official Juvonno Response
    Date: Sep 02 2021
    We are very sorry for how our recent system outage may have impacted your business. The problem arose from a failure in the redundant database failover system; basically the worst-case scenario for a software company. When an issue like this happens, alarms go off for both the technical team at AWS as well as at Juvonno, and all of our technicians were immediately working with the Engineers at AWS to resolve the problem. Although this issue took almost ninety minutes to resolve we're glad to report there was zero data lost. We will be working with the Engineers to learn more about the cause and how it will be fixed to ensure this does not happen again over the coming week. We want to also apologize for our inability to answer your phone call during this incident. We had almost 270 calls in a period of 15 minutes. Our team worked hard to try and supply email updates during the issue, if you did not receive the emails, please let us know and we will make sure your email address is added to our support list. Also, we strongly recommend utilizing our online support chat system found on the Juvonno.com website if you ever need to contact our team as we are able to more rapidly respond to the chat requests. We understand how much you rely on our software system to help run your business and our goal is to always improve to ensure the absolute least possible downtime. Once we have completed a full investigation and review with the AWS engineers, rest assured that if there are additional systems which we can utilize to help avoid a problem like this we will implement them immediately. If you have any further questions or concerns about this incident, please do not hesitate to contact us.