What is Universal Knowledge ?

KPS Universal Knowledge delivers an extensive array of content capture, search, and collaborative features that empower both internal staff and clients to enhance their efficiency significantly.

By integrating robust search functionalities with sophisticated content creation and moderation processes, it provides high levels of insight, which facilitates streamlined knowledge management while minimizing administrative burdens.

This platform can function independently as a Knowledge Management solution, allowing users to generate and oversee all content within the KM environment, or it can be seamlessly integrated with pre-existing systems to utilize content stored elsewhere.

With a comprehensive suite of APIs, KPS Universal Knowledge connects effortlessly to your current applications, ensuring that information is readily accessible without the need to switch between programs.

This integration saves time and boosts user adoption by embedding knowledge management directly into third-party applications, leading to quicker access to accurate answers for customers.

As a result, both customer experience is enhanced, and operational costs are reduced, creating a win-win situation for businesses.

KPS Universal Knowledge is available in both Software as a Service (SaaS) and On-Premise deployment options, providing flexibility to meet diverse organizational needs.

Pricing

Price Starts At:
$12.00/month/user
Price Overview:
Universal Knowledge is priced based on the number of named or concurrent users, or a combination of both of these.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Universal Knowledge provides an API
All Universal Knowledge Integrations
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Screenshots and Video

Play Video Visual representation of knowledge base structure using drag and drop to manage relationships between topics and teams Configurable layouts to personalise the knowledge base for users and teams Uploading a file into the Knowledge Base using Drag and Drop Discussions on content to facilitate user adoption and collaboration Ability to leverage content from fileshares, websites and cloud sources of information

Company Facts

Company Name:
Knowledge Powered Solutions Ltd
Date Founded:
2004
Company Location:
United Kingdom
Company Website:
www.kpsol.com/knowledge-management-solutions/employee-knowledge-sharing-solutions/
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Product Details

Deployment
SaaS
Windows
Linux
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Nonprofit
Government
Startup
Supported Languages
Danish
Dutch
English
French
German
Italian
Norwegian
Portuguese
Spanish
Swedish

Universal Knowledge Categories and Features

Knowledge Management Software

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Document Management Software

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Universal Knowledge Customer Reviews

Write a Review
  • Reviewer Name: Kathy A.
    Position: Knowlegebase Coordinator
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent product

    Date: Sep 21 2021
    Summary

    One of the best knowledge management products out there! I highly recommend this product. Easy to use.

    Positive

    This product is very user friendly. The newest version is very easy to manage, especially for someone who does not have a technical background. Also the Customer Service is outstanding. I highly recommend this product.

    Negative

    None. i absolutely love this product and would highly recommend it.

    Read More...
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