Liveforce Reviews

With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.

DeskTime is a 100% automated time tracking and workforce management solution that helps businesses transition from manual guesswork to data-driven growth. Designed for remote, hybrid, and office-based teams, it eliminates the administrative burden of timekeeping while boosting team productivity by up to 30%. 🚀 ⚡Automation That Works in the Background The core advantage of DeskTime is its "set-it-and-forget-it" approach. The software launches the moment a computer starts, providing an accurate record of arrival and departure times without requiring employees to toggle manual timers. This ensures 100% accurate data for payroll and eliminates the risk of human error. ⏱️ 📊Performance & Productivity Insights DeskTime doesn’t just track hours—it analyzes performance. It automatically categorizes applications and URLs into "Productive" and "Unproductive" groups, enabling managers to view real-time efficiency scores and identify potential burnout before it occurs. 📈 📅Full-Cycle Workforce Management Simplify your HR operations with integrated tools: ✅ Shift Scheduling: Plan and assign work shifts directly in the app to ensure coverage and avoid overstaffing. ✅ Absence Calendar: Centralize leave management. Track vacations, sick days, and business trips in a single view. ✅ Project Tracking: Assign time to specific projects and tasks for transparent client billing and precise project costing. ✅ In-Depth Reporting: Generate customizable reports and exports for payroll, audits, or executive summaries. 🔒 Security and Privacy by Design DeskTime is built with enterprise-grade security, including ISO 27001 certification and GDPR compliance. Features like "Private Time" mode and optional blurred screenshots ensure that employee privacy is respected while maintaining high standards of accountability. 🛡️ Transform your team's workflow and regain control over your most valuable resource with DeskTime.

Discover a comprehensive cloud-based workforce management solution tailored for Australian businesses, where foundU empowers managers with a single platform to effectively onboard, schedule, and compensate their employees with ease. With user-friendly employee onboarding, foundU enhances the overall employee experience by allowing staff to input necessary information, acknowledge policies, share qualifications, and indicate their availability. You can also design multiple customizable onboarding paths based on specific positions, adapting requirements and conditions to suit your needs. FoundU streamlines operations and boosts profitability from one central dashboard. Schedules can be generated within seconds, efficiently assigning the most qualified and available personnel to each shift while keeping real-time wage costs in check. The platform's analytics features enable you to optimize both expenses and resources effectively. It also allows for the sharing of staff across different venues, quick adjustments, and seamless shift swaps through the employee app. Furthermore, foundU simplifies compliance with its built-in payroll system, ensuring automatic calculations for payments and deductions while minimizing administrative work. The system alleviates year-end pressures with Single Touch Payroll (STP) compliance and user-friendly workflows, alongside continuous support regarding the latest award information presented in an accessible manner. For a more efficient and organized approach to workforce management, visit our website to schedule a demo. You'll be on your way to transforming your business operations in no time.