
RouteGenie is NEMT software running medical transportation operations at scale: 600+ fleets, 20,000+ vehicles, 46 states and two countries, approximately 50,000 trips every day. Where operators feel it: schedules rebuild automatically with native multiload, not by hand; broker trips flow in and statuses flow back across 28 live integrations including ModivCare, MTM, Veyo, Verida, SafeRide Health, Alivi, MAS and Uber Health; Medicaid billing, CMS 1500, claim scrubbing and denial management live in the same system as dispatch. Multi-site operators run every location in one instance with role-based access and a complete audit trail on every trip change. Enterprise administration comes standard: SAML2 SSO, single-tenant deployment with per-customer data isolation, SOC 2 Type 1 attestation, HIPAA-aligned controls and BAAs, open REST API. Pricing is flat per vehicle with unlimited trips and unlimited users — cost tracks fleet size, not trip volume or headcount, so total cost does not climb as volume grows. Enterprise agreements include dedicated implementation, named support and RFP support. No fleet minimum.
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The Ultimate Operator Tool for All Your Needs. Efficiently manage a greater number of rides in less time—it's straightforward, it's software. With Instant Booking & Payment, you can secure rides and receive payments without delay. Not only will you appreciate it, but your clients will too. Enhanced Dispatch Technology ensures that both drivers and passengers stay informed and connected. Automated Sales make it easy to follow up on proposals and offers effortlessly, without any manual effort. Enjoy the benefit of more rides through complimentary leads, translating directly into increased profits. Your business is bound to expand as you boost your revenue by booking and dispatching more rides from a single platform. Save valuable time and streamline processes by automating your marketing and sales initiatives. Ultimately, prioritize delivering exceptional service to ensure every customer has a remarkable experience. As a result, your reputation will grow alongside your business success.
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TripMaster
TripMaster delivers top-notch scheduling and distribution software for NEMT and paratransit services. This cost-efficient software streamlines paratransit management through demand-response and NEMT functionalities, all designed with user-friendliness in mind, which is a principle that inspired its creation by the very customers it serves. As a comprehensive transit solution, it encompasses modules for Automated Scheduling, robust custom Reporting, Integrated Voice Response, Mobile Solutions, and an automated vehicle locator. Additionally, CTS Software enhances operations by providing thorough auditing support, cost control measures, manpower and vehicle resource management, along with route management capabilities. The software further includes features like statistical reporting, computer-assisted scheduling, and electronic billing. A unique aspect of our service is a 90-day money-back guarantee, ensuring customer satisfaction. After conducting a live demonstration of TripMaster's capabilities, our dedicated team will assist in setting up your database and offer personalized training for your staff, ensuring a smooth transition to our platform. With TripMaster, you can expect a partnership focused on optimizing your transit operations and enhancing overall efficiency.
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Swaggy
Swaggy offers an all-encompassing solution for taxi dispatch and ride-hailing, specifically aimed at helping taxi companies, private-hire fleets, and ride-hailing services efficiently manage their bookings and operational tasks. The platform comes equipped with a variety of features, including branded mobile applications for passengers and drivers, a user-friendly dispatcher interface, options for both automated and manual driver assignments, real-time tracking of trips and vehicles, as well as web and partner booking capabilities.
Passengers enjoy the convenience of scheduling rides in advance or booking them instantly while being able to monitor their journeys in real-time. At the same time, drivers can use the driver application to accept job requests and manage their ongoing trips. For services operating on a metered basis, a GPS taxi meter accurately calculates fares according to set tariffs and can even record fares offline during specific periods, syncing the data once internet access is established again.
Moreover, the platform supports a multitude of fleet and service configurations, encompassing payment processing, trip record maintenance, driver balance oversight, receipt generation, management of outstation trips, and fare bidding possibilities. Each business has the opportunity to personalize modules, integrations, and market-specific settings to align with their distinct requirements, which ensures a customized experience that boosts operational efficiency. Additionally, Swaggy’s adaptable nature enables it to respond effectively to shifting market trends and technological innovations, solidifying its position as an indispensable resource for transportation enterprises. This versatility not only benefits the businesses but also enhances the overall user experience for both drivers and passengers alike.
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