What is Loops?
Loops is a SaaS-focused email marketing, automation, and transactional messaging platform that enables software companies to manage customer communications from initial signup through ongoing retention. The software provides a centralized environment for creating marketing campaigns, sending application-generated emails, managing contacts, and automating customer lifecycle communications. Its campaign management capabilities support newsletters, product updates, feature announcements, promotional messages, and targeted email broadcasts to selected audience segments. A visual workflow builder allows teams to create automated sequences triggered by customer events, contact updates, and application activity. Workflows can incorporate conditional branches, audience filters, timers, and predefined email sequences to support onboarding, product activation, trial conversion, subscription upgrades, and customer re-engagement. The platform includes a visual email editor with customizable templates, reusable content components, and centralized themes for managing brand colors, typography, and layout settings. Contact management tools allow businesses to import subscribers, maintain custom contact properties, create dynamic audience segments, and synchronize customer information with connected systems. Transactional email capabilities enable developers to send password reset links, account verification messages, payment receipts, security notifications, and other application-generated communications through APIs and supported SDKs. Loops provides REST APIs, webhooks, event tracking, and developer integrations that allow email workflows to respond to activity within software applications and external business services. Analytics and reporting tools track campaign engagement, delivery performance, customer conversions, and the effectiveness of lifecycle communications, while automated bounce suppression and sender authentication help protect email deliverability.
Pricing
Screenshots and Video
