LumApps Integrations

Zendesk functions as a powerful customer support platform designed to enhance support workflows and elevate the customer experience. It provides a comprehensive set of features, including AI-driven automation, messaging capabilities, live chat options, and customizable workflows, allowing businesses to offer personalized and effective assistance across multiple channels. Additionally, the platform seamlessly integrates with various other applications and delivers real-time analytics, which help organizations make well-informed, data-driven decisions. Suitable for businesses of all sizes—from new startups to large enterprises—Zendesk emphasizes scalability, security, and user satisfaction. By offering such adaptable solutions, it ensures that companies can flexibly modify their customer service strategies to keep pace with changing demands, thereby fostering long-term relationships with their clients. This adaptability is crucial in a fast-evolving market where customer expectations are continually on the rise.

Salesforce enables sales teams to maximize their productivity and achieve their goals more effectively. As the premier CRM solution worldwide, Salesforce transcends basic capabilities. It provides teams with vital resources aimed at broadening their client bases, uncovering new opportunities, and closing deals rapidly from virtually anywhere. The platform features an impressive selection of tools, including contact management, opportunity tracking, lead oversight, email integration, report generation, sales forecasting, and file synchronization and sharing, to name just a few. This allows you to invest less time navigating through spreadsheets and more time concentrating on your core business activities. Without the need for any extra hardware or software, our intuitive setup guide empowers you to streamline sales workflows and resolve customer inquiries in just a few minutes. By connecting data across sales, service, and marketing, you can deliver seamless and tailored experiences to your customers. This holistic view of each client encompasses their accounts, interaction history, and connections. Additionally, incorporating social data can significantly enhance your understanding of customer behaviors and preferences, providing you with a competitive edge in the market. Ultimately, Salesforce not only boosts sales efficiency but also fosters stronger customer relationships through insightful data analytics.

Presenting Microsoft 365, formerly recognized as Microsoft Office 365, a comprehensive suite designed to enhance creativity and help you achieve your objectives through essential tools such as Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, Microsoft Teams, Yammer, and more. By subscribing to Microsoft 365, you gain access to the most current versions of Office applications, available both on your desktop and online, along with regular updates as they become available. No matter if you're on a desktop, tablet, or smartphone, the combination of Microsoft 365, your device, and an internet connection enables you to stay productive from virtually anywhere. With OneDrive, your work is always within reach, promoting effortless collaboration and sharing opportunities with colleagues and friends. Furthermore, assistance is easily accessible through email, chat, or phone, ensuring you can connect with a real support representative whenever you require help. Take advantage of the capabilities of Office now and discover the subscription plan that aligns with your specific needs for maximum efficiency. Elevating your productivity has never been more attainable, so seize the moment and transform the way you work today!

Zoom Meetings & Chat provides a robust platform for enterprise video conferencing, incorporating features like real-time messaging and content sharing. It simplifies video conferencing and messaging across all devices, ensuring ease of use for everyone. The platform encourages user adoption with seamless meeting capabilities that allow participants to join, initiate, and collaborate effortlessly on any device. Zoom Meetings integrates with your calendar system, delivering top-tier video conferencing on both mobile and desktop platforms. It supports a variety of functions such as all-hands meetings, internal and external communications, as well as training sessions, all accessible through a single platform. With the capacity to host up to 1,000 participants and display 49 videos on screen simultaneously, users can enjoy high-definition video and audio quality during their meetings. Multiple participants can screen share at once, and co-annotation features enhance interactivity. Security is a priority, with end-to-end encryption for all meetings, role-based access controls, password protection, and waiting rooms for added safety. Additionally, hosts have the ability to put attendees on hold when necessary. Meetings can be recorded either locally or in the cloud, complete with searchable transcripts for easy reference. Moreover, Zoom offers healthcare plans that comply with HIPAA regulations, ensuring that sensitive information is handled appropriately. This comprehensive suite of features positions Zoom as a leader in the video conferencing space.

Slack is a cloud-based service designed to improve collaboration on projects and facilitate communication within teams, specifically aiming to promote seamless interactions within businesses. It provides a comprehensive suite of tools and services all in one place, allowing for private channels that foster interaction among smaller groups, direct messaging to quickly convey information to colleagues, and public channels that facilitate conversations among members from various organizations. Compatible with multiple operating systems, including Mac, Windows, Android, and iOS, Slack offers an extensive range of features such as chat functions, file sharing, collaborative environments, instant notifications, two-way audio and video communication, screen sharing, document imaging, and activity tracking, among others. The platform's intuitive interface and diverse integration capabilities contribute to its popularity among teams striving to boost their productivity and enhance communication. Furthermore, users appreciate Slack's ability to streamline workflows and keep everyone connected, making it an essential tool for modern workplaces.

In today's complex business landscape, facing intricate challenges necessitates the collaboration of committed teams. To support you and your colleagues in excelling at effective teamwork, we have created a detailed online resource. Creating a collaborative atmosphere for discussions and decision-making significantly amplifies the likelihood of achieving success. With Microsoft Teams, all essential tools are brought together in one cohesive workspace, facilitating smooth communication through chat, virtual meetings, file sharing, and integration with a variety of business applications. Improve your team's alignment with features that include group chat, online meetings, calling, and web conferencing options. Furthermore, you can work together on documents in real-time using integrated Microsoft 365 tools like Word, Excel, PowerPoint, and SharePoint. Additionally, the platform allows for the integration of your favorite Microsoft applications and other third-party services to support ongoing business development. Teams ensures robust end-to-end security, offers extensive administrative control, and guarantees compliance, all supported by the capabilities of Microsoft 365. Catering to diverse group needs, Teams comes with a free version that requires no long-term commitments, alongside the option to utilize it within a comprehensive suite of productivity solutions. By embracing the true essence of teamwork, you can unlock transformative opportunities for innovation and sustainable growth while fostering a culture of collaboration.

Facilitating secure collaboration with anyone, anywhere, and on any device is our utmost priority, ensuring the protection of your cloud files. We have implemented state-of-the-art security measures, proactive threat detection, and comprehensive information governance. Additionally, we understand that your requirements extend beyond just these security features. Need strict data privacy? Absolutely, we’ve got you covered. Collaboration is crucial for your business, encompassing customers, partners, vendors, and team members alike. When everyone can seamlessly work together on essential content, it eliminates the frustration of file sharing. You deserve peace of mind knowing that your data remains secure. Relying on laborious, manual processes daily is inefficient and time-consuming. We empower users to automate essential workflows, such as HR onboarding and contract management, to enhance productivity. This acceleration of workflows allows you to allocate more time to what truly matters most in your business operations. Embracing this efficiency can transform how your team collaborates and innovates.

Google Workspace, an upgraded iteration of G Suite, consolidates all the vital tools necessary for enhancing productivity within a single, intuitive platform. This cohesive workspace streamlines your workflow, enabling you to concentrate more on completing your tasks rather than managing them. With cutting-edge AI and search functionalities, Google Workspace empowers you to prioritize what is most important while it handles the rest. You can collaborate effortlessly from any location and on any device, even offline, thanks to customizable features tailored to meet your team’s unique needs. Similar to G Suite, Google Workspace provides personalized email solutions for businesses alongside a range of collaborative tools such as Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, and Forms. Discover our variety of plans designed to meet your specific business requirements, and choose the one that best fits your objectives on our pricing page. By adopting Google Workspace, you will witness a significant transformation in how your team collaborates and achieves its goals, ultimately leading to greater success. Embrace this opportunity to elevate your teamwork and productivity to new heights.

Designing online forms can often be a daunting task, but Wufoo makes it a breeze. Our easy-to-use form designer allows you to effortlessly create contact forms, online surveys, and event invitations to collect vital information, registrations, and payments. The form builder is designed with user-friendliness in mind, providing ample customization options and design flexibility to match your style. You can easily connect to our platform, embed forms directly onto your site, or use our REST API for seamless integration. As responses flood in, we offer notifications via email or text, and you can set up real-time reporting to monitor your submissions effectively. Our award-winning builder features an exceptional interface, straightforward customization capabilities, a wide range of templates, and comprehensive reporting tools. Choose from over 400 ready-to-use templates tailored to your requirements, all easily customizable. Furthermore, you can create captivating visualizations with your own graphs, charts, and metrics while incorporating conditional logic to produce dynamic forms. In just a few minutes, you can start processing online payments with a Wufoo form, streamlining the entire experience. Discover the convenience and adaptability that Wufoo offers for your online form creation needs today, and elevate your data collection to a whole new level.

Leverage Tableau to gather, generate, and assess business data, extracting significant insights through its extensive business intelligence (BI) and analytical features. This robust platform allows users to compile data from multiple sources, which include spreadsheets, SQL databases, Salesforce, and various cloud applications. With Tableau's real-time visual analytics and dynamic dashboards, users can thoroughly investigate and interpret datasets, leading to critical insights and the discovery of new business prospects. Moreover, Tableau provides a range of customization options tailored to different industry sectors, such as finance, telecommunications, and more, ensuring it addresses the specific needs of each field. Consequently, organizations can utilize Tableau not only to make informed decisions but also to foster sustainable growth and innovation in a competitive landscape. By integrating Tableau into their operations, businesses can further optimize their strategies for long-term success.

A single platform offers endless opportunities to engage with both your customers and staff. Any application can be made secure with authentication capabilities. Okta enables you to swiftly develop experiences that are both secure and enjoyable. By integrating Okta's Customer ID products, you can assemble the necessary framework to ensure security, scalability, and dependability. Safeguard and empower your employees, contractors, and partners effectively. Okta’s workforce identification solutions ensure that your employees remain protected regardless of their location. You will be equipped with essential tools to streamline cloud transitions and facilitate hybrid work environments. Trusted by organizations worldwide, Okta is committed to safeguarding workforce identities while promoting seamless connectivity across various platforms. This reliability and trust make Okta a go-to choice for businesses aiming to enhance their security infrastructure.

Enhance the development of accurate planning models, reduce errors, and improve decision-making prowess. In light of the constantly changing landscape of your business, it is crucial that your planning and forecasting tools embody this fluidity. This is why Workday Adaptive Planning is designed with remarkable scalability, speed, and flexibility in its modeling and forecasting capabilities. Employ cutting-edge modeling approaches to stay ahead in areas such as finance, sales, and workforce planning. Foster seamless teamwork and quickly adapt to changes with built-in collaboration features. Improve business outcomes using interactive dashboards, clear data visualizations, and easy-to-create customizable charts that can be shared effortlessly. Take advantage of intuitive management, financial, and sales reporting software that is readily accessible in the cloud. Generate impressive, up-to-the-minute management reports with the Microsoft Office Suite and OfficeConnect, ensuring that your data is consistently up to date. Additionally, experience seamless integration with ERP, HCM, CRM, and various other data sources to enable quick, reliable, and accurate business planning, empowering you to make well-informed decisions with confidence. By leveraging these innovative tools, you can not only enhance your operational efficiency but also drive sustainable growth for your organization.

Adopt digital workflows and witness the growth of your team. By utilizing cutting-edge solutions, your organization can significantly improve efficiency and promote heightened employee involvement. ServiceNow transforms traditional manual processes into streamlined digital workflows, ensuring that employees and customers alike benefit from timely and efficient support. With ServiceNow, you not only access digital workflows that enhance user satisfaction but also amplify overall productivity for both employees and the organization. Our platform simplifies complex tasks through a cohesive cloud system known as the Now Platform, which is a smart and intuitive solution designed for contemporary work settings. You have the option to choose from our ready-made workflows or create bespoke applications tailored to your specific requirements. Built on the Now Platform, our extensive product lineup addresses vital IT, Employee, and Customer Workflows, offering the enterprise solutions essential for a comprehensive digital evolution. Elevate the experiences you provide and unlock the productivity you desire, now further enhanced with built-in mobile capabilities for daily tasks throughout your organization. Transitioning to digital workflows is not merely advantageous; it is crucial for remaining competitive in the rapidly evolving business environment, as it empowers teams to adapt and thrive in challenging conditions.

Jira Align, which was formerly called AgileCraft, is designed to connect your organizational goals with the technical implementations necessary to achieve them. By aggregating data from multiple teams, it offers real-time insights into all active projects throughout your company. This level of transparency fosters effective alignment among teams regarding project scope, timelines, and dependencies. Additionally, it connects strategic investments to the value generated for customers, leading to faster and more reliable results. By highlighting the advantages of funding key projects to stakeholders like investors and employees, it underscores the significance of these initiatives. Furthermore, it ensures a smooth transition from strategy to execution, thereby enhancing overall enterprise value in line with your mission and vision. Teams can efficiently handle their sprint tasks, ensuring that their efforts are aligned with broader strategic objectives. Moreover, it guarantees that programs function efficiently while resources are allocated optimally to adhere to deadlines. The platform also facilitates the management of idea submissions, prioritization of the feature backlog, and tracking progress through updated roadmaps. Ultimately, it empowers organizations to advance their digital transformation by providing a custom framework that scales agile methodologies across the enterprise. This thorough integration not only promotes collaboration but also speeds up innovation, ensuring that all levels of the organization can contribute effectively to its success. Consequently, the implementation of such tools can significantly enhance operational efficiency and drive sustainable growth.

Ping Identity delivers a global identity security solution through its advanced identity platform. With a wide array of features including single sign-on (SSO), multifactor authentication (MFA), directory services, and more, it supports enterprises in achieving a delicate balance between security measures and user experience for various identity types, such as workforce, customer, and partner. The platform accommodates different cloud deployment models, such as identity-as-a-service (IDaaS) and containerized software, making it suitable for diverse organizational needs. Ping's solutions are tailored for both developers and IT teams, facilitating seamless digital collaboration via straightforward integrations with widely used tools. These integrations empower employees to work efficiently from any location while utilizing these tools effectively. Furthermore, the platform ensures rapid deployment and interoperability across the entire identity ecosystem. Users can opt for a straightforward SSO solution or implement a more sophisticated, risk-based adaptive authentication system. Additionally, the PingOne package is designed to provide cost efficiency by allowing businesses to pay only for the features they require, all while offering scalability for future growth. This flexibility makes Ping Identity an appealing choice for organizations looking to enhance their identity security framework.

Achieving extensive relevance across diverse sectors such as websites, e-commerce, services, and workplaces is vital for success. Every search, suggestion, and interaction plays a role in enhancing user experiences. Our goal is to enable businesses to create the meaningful engagements that users expect. With Coveo Relevance Cloud, establishing fundamental relevant search is merely the beginning. Utilize self-optimizing AI that evolves with every click and inquiry across all points of interaction. This guarantees that you can offer increasingly refined experiences, identifying search relevance right from day one and progressing towards comprehensive 360° relevance. Each interaction reveals valuable insights into customer preferences, allowing you to serve them with relevant product offerings and tailored content suggestions that they will be excited to 'add to cart.' Accelerate access to the most pertinent answers through AI-enhanced customer self-service and AI-assisted agent interactions. Coveo stands out with its robust functionality, providing a diverse suite of features, including user-friendly drag-and-drop UI customizations, flexible headless APIs, and numerous other functionalities, simplifying the path for businesses to excel in a competitive market. By leveraging these tools, organizations can ensure they stay ahead of the curve and consistently meet the ever-evolving needs of their customers.

An effective and impactful digital signage solution for corporate environments is essential. Manage and display your content globally with ease. Comeen Play serves as an enterprise-grade digital signage platform that enhances internal and operational communication through content broadcasting from various integrations. With Comeen Play, you can showcase your Google Slides, PowerPoint presentations, Word documents, Sheets, and Excel files on all of your displays seamlessly. Easily link your preferred data sources to the desired template and connect them to your screens. You can also create schedules that automatically synchronize for teams, incident dashboards, and much more! As part of Comeen, the platform designed for the modern workplace, Comeen Play stands out as the most innovative and interconnected digital signage solution, thanks to our seamless integrations with Google Workspace and Microsoft 365. The ability to adapt to any corporate environment makes Comeen Play a valuable asset for effective communication.

Unlock the full potential of your workforce by focusing on each individual. Cegid Talentsoft offers customized solutions that address all your talent management and educational needs. By leveraging a unified and adaptable Core HR system, you can convert your talent management strategies into practical initiatives, no matter how decentralized your organization may be. The Continuous Conversation feature from Cegid Talentsoft aims to improve team interactions by fostering constructive coaching discussions between leaders and their staff, backed by an all-encompassing OKR and feedback framework that integrates across your organization. Additionally, the Cegid Talentsoft Performance & Competencies module focuses on the distinct requirements and strengths of each employee, empowering them to thrive in their roles, progress in their careers, and make valuable contributions to both team and organizational success. Moreover, motivate every member of the LMS community with unique opportunities for growth, cultivating an environment of enthusiastic learning that permeates your organization. This holistic strategy not only boosts individual performance but also promotes a cooperative and engaged workplace culture, ultimately leading to greater organizational success.

Online community-building platforms offer features such as user comments and feedback ratings, allowing members to engage more deeply. These tools not only facilitate connections and the exchange of ideas but also encourage users to share their evaluations, ultimately promoting a more interactive and vibrant community experience.

Espressive's Barista Agent Co-Pilot is an AI-powered solution designed to enhance service desk productivity by seamlessly interfacing with various platforms such as ServiceNow, CXone, AWS Connect, and Genesys. It features capabilities like New Ticket Enrichment, which utilizes AI to predict ticket information and retrieve relevant knowledge, alongside Barista Live Translation that facilitates effective multilingual communication among agents. Agents can easily engage with BaristaGPT during their ticket or chat interactions, giving them swift assistance and automation options. Additionally, the solution includes Automatic Knowledge Generation, which creates new knowledge articles from resolved tickets, thereby improving future problem-solving capabilities. By lowering the mean time to resolution (MTTR), increasing first call resolution rates, and minimizing escalations, Barista Agent Co-Pilot greatly enhances agent efficiency while also simplifying the onboarding process for new employees. This innovative tool not only optimizes operational effectiveness but also equips agents with the resources they need to provide exceptional service experiences, ensuring a higher level of customer satisfaction. With its comprehensive features, Barista Agent Co-Pilot is set to redefine service desk operations for the better.