MASCO Services Call Center Reviews

Silverware is built for hospitality environments where complexity is the norm—not the exception. Designed for hotels, resorts, and multi-venue properties, Silverware supports thousands of outlets that require centralized control without sacrificing local flexibility. The platform spans core Point of Sale, mobile and contactless guest experiences, enterprise administration, payments, loyalty, kiosks, and kitchen operations—delivered as a single, integrated ecosystem. Operating in more than 20,000 venues across 35+ countries, Silverware connects seamlessly with leading PMS, accounting, and hospitality systems through 170+ integrations, enabling a unified view of guests, revenue, and operations across every outlet. Real-time reporting, multi-revenue-center management, and enterprise-grade reliability give operators the confidence to scale without disruption. Backed by hands-on implementation, 24/7 support, and a partnership-driven approach, Silverware is trusted by hospitality leaders who need technology that performs under pressure—and grows with their business.

MetaLocator simplifies the process of building a store locator, product finder, dealer or partner locator, and various search tools such as where-to-buy features or healthcare provider searches. With MetaLocator, users can easily develop customizable locator software that supports searches by zip code, address, or through automatic location detection, all while providing fully integrated mapping and geolocation functionalities. The platform is designed to be mobile-friendly and accommodates multiple languages, while its analytics and business intelligence features enhance user-path visibility and optimization. The robust web-based control panel offers comprehensive management capabilities for settings, locations, data integrity, and analytics, granting access to over 300 features that empower users to tailor their location content and search functionalities. Additionally, MetaLocator ensures complete security for sensitive sectors, including banking and healthcare. Our dedicated support, design, and development teams are on hand to collaborate with you, whether to help you get started quickly or to develop customized solutions that meet your specific needs. Setting up with MetaLocator is a breeze and can be accomplished in three straightforward steps: first, create your account; next, upload your data; and finally, install it on your website. By visiting our website, you can easily embark on your journey to improved location services!

Answerfone excels in delivering 24/7 live operator services, utilizing state-of-the-art technology for efficient data collection and robust network capabilities to ensure that communication is both accurate and customized to suit the specific needs of our clients. Regardless of the industry, our skilled team pays meticulous attention to detail, which is particularly vital for busy medical practices. We are committed to meeting the needs of physicians, medical teams, and patients with the utmost professionalism and care. By choosing Answerfone, you can elevate your responsiveness through a tailored call center communication strategy. When your receptionist is overwhelmed with incoming calls, Answerfone seamlessly steps in to take messages for attorneys, promptly forwarding them via email or text. The caller remains unaware that they are not speaking to the in-house receptionist, as we prioritize maintaining smooth communication. At Answerfone, real people are on hand to manage your calls whenever you're busy, unavailable, or it's after hours, ensuring that critical communications are never overlooked. Our unwavering dedication to outstanding customer service distinguishes us in the competitive landscape of call handling services. Furthermore, we understand that each client's needs are unique, and we strive to adapt our services accordingly to foster long-lasting partnerships.