ManageEngine OpManager Verified Customer Reviews (2026)

We are using ManageEngine OpManager from last 3 years, and its became backbone in our infra in monitoring. Its real-time dashboards, RCA tools, and breadth of device and flow monitoring are significant strengths.

ManageEngine OpManager provides real-time monitoring across environments. It Offers comprehensive coverage of servers, switches, routers, virtual infrastructure (VMware, Hyper-V), NetFlow data, and more. ManageEngine OpManager come with Affordable pricing & scalable plans.

There are no negatives in OpManager but some time there were issues in alerts. Some time we feels Alert latency.

We have been using it since long, the platform is very stable and reliable. Gives a centralized and consolidated view of all the devices at one place. The support from ManageEngine is great. The reporting provided by the platform is great and decisions can be made based on the data captured in real time. The graphs and charts helps in identifying the area of concerns easily. Further the notification alerts helps a lot for debugging issues.

1. Provides you with option for monitoring and management of all your infra devices. Bandwidth usage can be monitored easily.
2. Web traffic can be monitored, internet usage monitoring can be done and IP address monitoring can also be done using ManageEngine OpManager.
3. ManageEngine OpManager provides real time monitoring of network devices and also helps in detecting network issues and potential threats.
4. It also helps to check if any network packet drops are there.

There are no cons as such. Monitoring requires configuring the OpManager such that alerts are sent only when threshold breaches. Further the setup required knowledge of the features of OpManager. Rest otherwise the tool is great.

ManageEngine OpManager is a powerful and feature-rich network monitoring solution that offers comprehensive visibility, reliable alerts, and strong reporting capabilities. While the initial setup and advanced features may require time to master, its scalability and multi-vendor support make it a solid choice for organizations of all sizes seeking robust IT infrastructure monitoring.

Comprehensive Monitoring – Tracks network devices, servers, applications, and services in real-time.

User-Friendly Interface – Intuitive dashboard and customizable views.

Strong Reporting Capabilities – Pre-built and customizable reports for performance analysis.

Initial Setup Complexity – Configuration can be time-consuming for large environments.

Resource Intensive – May require significant server resources for optimal performance.

Steep Learning Curve for Advanced Features – Some modules require in-depth training to use effectively.

A one stop solution for all the infrastructure monitoring, budget friendly and the support is very good.

Can monitor almost all the vendor devices. Add-ons can be enabled for application monitoring, firewall monitoring, storage Monitoring, etc.

UI could be enhanced for materialistic view. SNMP based monitors failing has been an issue. Cli based monitoring for MFA enabled devices is not available yet.

I have been using Manage Engine OpManager in my current as well as past two organisations. I have found this product to be very useful in monitoring mid-range environments. It is positioned as a mid-to-upper-tier tool (not ultra-premium) that aims to strike a balance between features and cost. Overall the product is fruitful.

1) User-friendly interface.
2) Customizable and flexible reporting options.
3) Multiple Software Integration for end-to-end monitoring and troubleshooting.
4) Informative User Dashboard, even customizable.
5) The device can be added by using multiple protocols.
6) Alerting & threshold-based notifications.
7) We have used it for monitoring of network devices like routers, switches, firewalls, servers, VMs, etc.
8) The proactive dashboard visualises the health status.
9) Value for money.

1) Upgrades without technical support team involvement are a bit risky (some features break), with downtime or issues, especially when skipping versions or following wrong steps for the same.
2) On-call support could have been a better option for end users.

OpManager is a robust network monitoring and IT infrastructure management tool by ManageEngine. It provides real-time visibility into networks, servers, and applications, with strong alerting and automation features. While it excels in scalability and customization, its setup complexity and pricing can be challenging for smaller businesses.

Provides end-to-end visibility for networks and servers with detailed performance metrics.
Alerting and reporting are robust, helping IT teams respond quickly to issues.
Supports automation and workflows, reducing repetitive tasks.

Setup and customization can feel overwhelming for new users.
Cost structure may not suit smaller organizations.
Some advanced features require additional modules, increasing complexity.

I would recommend others to try ManageEngine OpManager for having a centralized view of all your systems and devices. You can also monitor the server resources and consumption patterns. The CPU, memory and storage can be checked on daily basis for all servers and if there is any high consumption found, actions can be taken accordingly.

1. We are using OpManager for managing and monitoring our network devices. Dashboards are helping us in understanding if there are any issues with any of our network or hardware devices.
2. It is easy to use, has lots of features. Reports are helping us in understanding the compute required for devices so that the devices can work as expected.
3. We have deployed it on server for monitoring all the network segments. Real time monitoring helps in debugging faster and help us in pointing to exact place where the issue is.

No cons as such. OpManager is a very easy to install and is a reliable product. For odd hours monitoring we have configured alerts, so that whenever there are issues at night time or so we get alert mails. We are using it to check bandwidth usage, network packet drops, firewall monitoring, for checking routers, switches and more.

ManageEngine OpManager is a robust and feature-rich network monitoring solution that caters well to small, medium, and large enterprises. It offers comprehensive monitoring capabilities, real-time alerts, and strong visualization tools, all within a user-friendly interface. While initial setup and advanced configurations may require technical expertise, the platform delivers excellent value for its price. Its scalability, integration with other ManageEngine tools, and consistent performance make it a solid choice for organizations seeking reliable network management.

User-Friendly Interface
Intuitive and customizable dashboard makes navigation and monitoring easy, even for non-experts.

Comprehensive Network Monitoring
Supports real-time monitoring of routers, switches, firewalls, servers, and virtual machines.

Wide Protocol Support
Works seamlessly with SNMP, WMI, CLI, and more for diverse network environments.

Effective Alerts and Notifications
Provides intelligent alerting with multiple notification options (email, SMS, scripts) to reduce downtime.

Customizable Reports and Dashboards
Offers detailed and scheduled reporting with rich visualization tools.

Integrated Fault and Performance Management
Combines network fault detection and performance metrics in a single tool.

Support for Virtual and Cloud Environments
Monitors VMware, Hyper-V, and cloud services like AWS and Azure.

I have no further updates at the moment. I will share any additional information if needed.

Well, I am impressed with the overall offerings that Manage Engine offers, looking forward to seeing more services and applications being offered that will align with AI and Data Science.

Easy access, retrieval of reports, and getting insights based on our organisation's AD Directory Services.

Interface enhancements, it must be eye-catching, especially the servicedesk application. I saw a demo, and I think a lot of the interface needs some improvements.

Must have tool for centralised monitoring of critical infrastructure parameters under for the timely action

Proactive Monitoring of Critical Infrastructure

Such system and tools helps the support teams to take all measures to avoid an major incidents and impact to business.

Alerts to ticket creation automation is also very effective

Need efforts and focus and support from the OEM for initial configuration

OpManager has been solving our real time monitoring issues. Even in case where we need historical data for decision making, the data can be extracted as reports and trends can be then analyzed based on how the devices are behaving. All our production, DR and UAT environments are being monitored by ManageEngine OpManager. The alerts can be set, devices can be configured for monitoring, dashboards can be customized as per requirement, thresholds can be configured, all these can be done easily with OpManager.

1. Centralized complete dashboard available for monitoring of the servers and other devices. The dashboard is customizable and widgets can be added as required. Reporting is also great w.r.t. monitoring of network devices like routers, switches, firewalls and more.
2. It can monitor resource consumption on servers like CPU, memory and space. Bandwidth utilization can be monitored. If there are network issues or bandwidth choke, then the same can be notified by OpManager, thus resolving issues at a faster extent.
3. Notifications and alerts can be set so that even if the Infra related issues comes they can be highlighted and closed asap.
4. All are servers are under monitoring using ManageEngine OpManager and whenever there is space crunch on server or the CPU utilization is high or memory is crossing the threshold, the concerned team members gets the alerts. This helps in debugging fast rather than searching for issues here and there.

1. We have been using it since quite a time and there are no problems with OpManager as such.
Having said that it has to be configured correctly for better results.
2. There are lots of features. One need to learn those before configuring the same.
3. Support issues sometimes may not be attended on time.

Overall the ManageEngine OpManager has lot of features. Network mapping and visualization helps in depicting your network infra. Its firewall analyzer helps in analyzing the firewall logs and network packets. It helps in monitoring the bandwidth usage too. OpManager manages and monitor the routers, LAN controllers and switches. The platform is stable and reliable.

1. ManageEngine OpManager monitors the health, availability and performance of the network and hardware devices.
2. Network administrators get deep insights on how the devices are performing thus helping in troubleshooting and resolving network outages before hand.
3. OpManager can send alerts when the configured threshold breaches. These alerts can be sent on mail, SMS or other communication channels.

1. Advanced configuration and fine tuning of OpManager requires efforts and understanding.
2. Monitoring large number of devices causes the platform to go a bit slow.
3. Look and feel is some what old style and needs to enhanced.

ManageEngine OpManager is a complete suite for monitoring and observability of all the devices in hardware and network. It monitors the server CPU, memory, threads, storage space and even it provides database level insights. The network team monitors the network packets and bandwidth consumption through OpManager. The product is reliable and helps in resolving issues and find the root cause.

1. Real time monitoring of network devices is possible with multiple vendor support. The vendor can be Dell, Cisco, HP, etc.
2. Server monitoring can be done easily may it be physical server or a virtual machine on Hyper-V or VMware.
3. ManageEngine OpManager monitors end to end network infra and data center operations.

There are no disadvantages. OpManager is available for desktops and mobile applications is also available for remote monitoring. It can integrate with other ManageEngine products. The support from ManageEngine is good. Thus you get a centralized dashboard with all the devices and IT operations being monitored.

Overall, OpManager is a powerful and comprehensive network monitoring tool that delivers great functionality for the price. While it has a few quirks and requires some time to master, it proves to be a valuable asset for IT infrastructure management once properly configured.

ManageEngine OpManager offers a highly intuitive and customizable dashboard, making it easy to monitor network performance in real time. It supports a wide range of devices and integrates well with other tools. The alerting system is robust, helping IT teams resolve issues before they become major problems. Reporting features are detailed and insightful, aiding in proactive network management. The software also provides good value for the feature set, especially compared to other enterprise solutions.

The initial setup can be complex, especially in larger environments. Some users report a steep learning curve and the UI, while powerful, can feel a bit cluttered. Technical support response times can vary, and the documentation could be more detailed in certain areas. There are also occasional performance issues when handling a very large number of devices.

OpManager provides a solid and reliable network monitoring experience with real-time visibility, useful automation, and good reporting, but it can feel slightly complex to set up and may require additional modules for advanced needs. Despite a few limitations, it generally offers stable performance and effective monitoring for most IT environments.

OpManager offers real-time network and server monitoring with an easy-to-use dashboard, automated alerts, strong reporting, and support for a wide range of devices. It helps quickly detect faults, streamline troubleshooting with built-in workflows, and scales efficiently for both small and large IT environments, making overall infrastructure management faster and more reliable.

OpManager’s drawbacks include a somewhat complex initial setup, higher licensing costs for advanced features, and occasional performance issues in large deployments. Customization can feel limited in some areas, and certain integrations or advanced modules may require additional add-ons or configuration efforts.

It is a powerful tool to monitor all your hardware devices. All our load balancers, firewalls and routers are managed through OpManager. We observe the network packet movement through it. So if there are any issues we get to know it early thus resolving the issue at the earliest. This has helped us to reduce our turn around time and debugging time.

1. ManageEngine OpManager is being widely used all over. We are using it for application monitoring, network monitoring, hardware devices monitoring and more.
2. The bandwidth usage and consumption can be easily monitored and thus provides idea to Network admins on how much bandwidth pipe would be required from future perspective.
3. All our servers physical and VM are monitored using OpManager and thus whenever CPU, memory and space crunch happens we get alerts.

The product is superb, however
1. Configuration can be done by trained professionals on OpManager.
2. Training may be required to understand the advanced features.
3. The pricing is somewhat on higher side.

OpManager is a solid, full-featured network and infrastructure monitoring tool that offers strong value for money. It balances ease of use, broad device support, and real-time monitoring well, making it a good fit especially for mid- to large-scale environments. However, it can struggle with performance and alerting in very large deployments, and advanced configuration or legacy device support may require effort.

OpManager is a powerful network and server monitoring tool that offers real-time visibility, customizable dashboards, and strong multi-vendor support. It is cost-effective and easy to use, making it suitable for mid-sized organizations. However, it has a learning curve, can face performance issues at scale, and support/documentation may be inconsistent. Overall, it provides good value for infrastructure monitoring.

OpManager’s main drawbacks include performance slowdowns in large environments and delays in alerts. The initial setup can be complex, especially for custom devices, and dashboard customization is limited. Pricing can also rise steeply as networks scale, and cloud/third-party integrations are not very strong

We've been using OpManager as our primary network monitoring solution for over a year, and it has proven to be a highly dependable tool. It provides excellent visibility into overall network health and device performance, allowing us to proactively manage our infrastructure.

The alerting system is responsive and effective, enabling our team to act quickly on potential issues before they escalate. Additionally, the user-friendly interface makes onboarding new administrators straightforward, significantly reducing the learning curve.

While there's room for improvement in areas such as third-party integration, OpManager continues to deliver strong, reliable performance and remains a critical part of our IT operations toolkit.

User-Friendly Interface
Intuitive and customizable dashboard ensures easy navigation and monitoring, even for non-technical users.

Comprehensive Network Monitoring
Real-time visibility into routers, switches, firewalls, servers, and virtual machines for full infrastructure awareness.

Wide Protocol Support
Seamlessly integrates with SNMP, WMI, CLI, and more—ensuring compatibility across diverse network environments.

Effective Alerts and Notifications
Smart alerting system with multiple notification channels (email, SMS, scripts) helps minimize downtime and respond quickly.

Customizable Reports and Dashboards
Generate scheduled, detailed reports with powerful visualizations tailored to your operational needs.

Initial learning curve for advanced configurations
Reporting can be slow for large networks

ManageEngine OpManager delivers a robust and cost-effective solution for network monitoring and performance management. Its intuitive dashboards and real-time alerts help IT teams proactively address issues, reducing downtime and improving efficiency.

Comprehensive monitoring, real-time alerts, scalable for large networks, cost-effective, integrates with ITSM tools.

Setup complexity, limited AI features, UI customization gaps, costly add-ons, fewer third-party integrations.

OpManager strikes a balance between functionality, usability and cost, making it a strong choice for organizations looking to monitor their IT infrastructure without investing in a more expensive enterprise-grade solution. It's particularly suitable for businesses with moderate IT complexity but can serve as a steppingstone for larger enterprises needing a cost-effective, feature-rich monitoring tool.

ManageEngine's OpManager offers an intuitive interface combined with comprehensive monitoring capabilities for network, servers, applications, and virtual environments. The tool stands out for its ease of setup and proactive alert system allowing IT teams to quickly identify and resolve issues before they escalate. It's cost effective, especially compared to similar products, making it an attractive choice for SMBs.

The main drawbacks of ManageEngine OpManager include scalability challenges in larger, complex network environments and high resource consumption, which can affect performance. Advanced features like custom scripting or API integration often require significant technical expertise, making them less accessible to smaller IT teams. while its customer support is generally responsive, resolving complex issues can sometimes be slow.