Matomo Integrations

Choose between an inbound assistant that reacts to events like new lead submissions or an outbound assistant that functions on a set timetable. Once you select your preferred assistant, seamlessly integrate it with our array of tools and outline the specific features you desire. Your AI phone assistant will soon be equipped to handle both outgoing and incoming calls efficiently. You have the freedom to create multiple assistants, allowing you to implement your workflows effortlessly and complete the setup in less than two minutes. Each phone agent is tailored with a unique knowledge base and tools that cater to your specific needs. This eliminates the need for time-consuming training for new representatives. Experience the advantage of extensive customization options, including voice selection, prompt definitions, and the choice of language models. Our phone agents are available round the clock, every day of the year, to effectively manage both types of calls. Callers can also opt to be transferred to a human representative at any moment during their conversation for added assistance. Moreover, every call is automatically recorded unless you specify otherwise, giving you the opportunity to review and evaluate any interaction whenever you wish. This practice not only helps you uphold a high standard of customer service but also ensures ongoing customer satisfaction and trust. In addition, the ability to analyze recorded calls allows for continuous improvement in communication strategies and service delivery.