Merlin Reviews

Warehouse-Native Customer Journey Analytics—No Black Boxes. Total Transparency. Kubit is the leading customer journey analytics platform, purpose-built for product, data, and marketing teams that need self-service insights, real-time data visibility, and complete control—without engineering bottlenecks or vendor lock-in. Unlike legacy analytics solutions, Kubit is natively integrated with your cloud data warehouse (Snowflake, BigQuery, Databricks), so you can analyze customer behavior and user journeys directly at the source. No data exports. No hidden models. No black-box limitations. With out-of-the-box capabilities for funnel analysis, retention metrics, user pathing, and cohort analysis, Kubit delivers actionable insights across the full customer lifecycle. Layer in real-time anomaly detection and exploratory analytics to move faster, optimize performance, and drive user engagement. Leading brands like Paramount, TelevisaUnivision, and Miro rely on Kubit for its flexibility, enterprise-grade governance, and best-in-class customer support. See why Kubit is redefining customer journey analytics at kubit.ai

Fathom serves as a complimentary AI meeting assistant that swiftly captures, transcribes, and summarizes meetings held on platforms such as Zoom, Google Meet, or Microsoft Teams, allowing participants to concentrate on the discussions rather than jotting down notes. This intelligent assistant is designed to enhance productivity and efficiency by providing concise summaries in less than 30 seconds while integrating seamlessly with your CRM for effortless follow-up actions. Among its standout features are real-time transcription, the ability to highlight key moments, and options for sharing clips, making it an excellent choice for teams aiming to optimize their meeting processes and minimize administrative burdens. Additionally, Fathom's user-friendly interface ensures that users can easily navigate its functionalities, further streamlining the meeting experience.

In light of this, Merlin offers three unique phases of Business Intelligence that cater specifically to your requirements, guaranteeing that you obtain the most current information precisely when needed. The standard Merlin package features the Listings tool, which provides an essential reporting function that allows users to view data on-screen or export it to Excel for effortless access to up-to-the-minute reports. For individuals desiring more extensive insights, Merlin Analytics delivers advanced business intelligence and distributor analytics customized for the manufacturing, distribution, wholesale, and merchant industries. You maintain control over your data, which is presented in a way that best meets your preferences! Additionally, all Merlin Dashboards are fully customizable, allowing users to focus solely on the information that matters most to them and their teams. Although Listings are crafted for simplicity and easy management, Merlin will also provide several predefined listings during the initial setup to facilitate a smooth start. This all-encompassing strategy guarantees that you can make well-informed decisions grounded in the most pertinent data at your disposal. Ultimately, with Merlin, you are equipped to navigate your business landscape with confidence and clarity.