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What is Microsoft Outlook?

Microsoft Outlook is a modern communication and productivity platform that combines email, calendars, contacts, and task management into one powerful application. Available on desktop, mobile, and web, Outlook provides a seamless experience for individuals and teams looking to stay connected and efficient. Its integration with Microsoft 365 and third-party providers like Gmail, Yahoo, and iCloud ensures all your accounts are accessible in one unified inbox. The addition of Microsoft Copilot transforms Outlook into an AI-powered assistant—capable of summarizing long threads, organizing your inbox, suggesting replies, and helping you manage your schedule intelligently. Shared calendars, meeting insights, and scheduling suggestions enable better collaboration across time zones and teams. Outlook’s enterprise-grade security safeguards communications through advanced encryption, spam filtering, and ransomware protection powered by Microsoft Defender. Users can personalize their Outlook experience with custom layouts, color themes, and productivity integrations like Power BI dashboards and Adobe Acrobat tools. Cross-device synchronization ensures every update reflects instantly across PC, Mac, mobile, and web versions. Outlook also connects directly to OneDrive and Teams, enabling users to attach, share, and collaborate on files without leaving their inbox. Whether for personal productivity or enterprise operations, Outlook remains the trusted choice for managing communication, time, and collaboration in the AI era.

Pricing

Free Version:
Free Version available.

Integrations

Offers API?:
Yes, Microsoft Outlook provides an API

Screenshots and Video

Microsoft Outlook

Microsoft Outlook

Company Facts

Company Name:
Microsoft
Date Founded:
1975
Company Location:
United States
Company Website:
www.microsoft.com/en-us/microsoft-365/outlook/email-and-calendar-software-microsoft-outlook

Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Microsoft Outlook Categories and Features

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Email Management Software

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Contact Management Software

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Calendar Software

Calendar Sync
Collaboration Tools
Multi-Device Support
Reminders
Room Booking
Scheduling
Task Manaagement

Microsoft Outlook Customer Reviews

Write a Review
  • Reviewer Name: Rabail J.
    Position: Teaching Assistant
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    My go to email client

    Date: Oct 03 2020
    Summary

    The best email service are the usually the words used by almost all professional to describe Microsoft Outlook and it is beyond doubt that it has all in it to be the best service for emailing.

    Positive

    Microsoft Outlook is part of the other wonderful apps comes with Microsoft office bundle. It is the best email client in the world and no matter which email service is in our use, we can configure and use it with outlook.

    Negative

    Business emails are administered by organizations for outlook and if we forget our password by chance, it become a bit hassle to recover it.

    Read More...
  • Reviewer Name: Spencer B.
    Position: CFO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Product

    Date: Jul 29 2020
    Summary

    I love this product and am happy to have transitioned my current company away from Mac Mail to Outlook. I am much happier with this product than Mac Mail.

    Positive

    I have used Outlook for several years at previous jobs. When I came to a new job, we used Mac Mail. This is a poor substitute for Outlook, which has many more features. I love Outlook and have moved the company over to Outlook since arriving.

    Negative

    There is not much to dislike. There used to be, when you couldn't send a delayed message, or the out of office or reply signature was less robust, but there is everything I need in this product.

    Read More...
  • Reviewer Name: Linda A.
    Position: Instructor
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use Email client

    Date: Nov 27 2020
    Summary

    Microsoft Outlook's overall look and features are versatile and best for any email setup. We can also configure our calendars and maintain important meetings and to-do list through Outlook.

    Positive

    Microsoft Outlook is easiest to setup Email client and serves well for business and organizational email accounts with all modern features. The user interface is great and gives easy access through its toolbar to hundreds of special features.

    Negative

    Outlook provides best features and configurations for emails without any cons.

    Read More...
  • Reviewer Name: Hilda R.
    Position: Teacher
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The best email service.

    Updated: Sep 29 2020
    Summary

    Overall Microsoft Outlook has everything which we may need to configure our business or personal email services. It has very strong and useful features which keeps the users motivated. I am a very satisfied user of Microsoft Outlook so far due to ease and simple UI of this product.

    Positive

    Microsoft outlook is the best service for managing emails and communication for your everyday needs. The best thing in Microsoft Outlook is that, it is preloaded with the Microsoft add-ons which makes it the strongest email service of the industry. There are various features which in outlook like calendar, to-do list, contacts, and linking it with your business email with ease and comfort.

    Negative

    Recall feature in case of wrong email often doesn't works properly. Sometimes Microsoft Outlook delays a lot in connectivity with the organizational servers and email update process sticks for a while.

    Read More...
  • Reviewer Name: Sadaf S.
    Position: Teacher
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The best email client

    Date: Nov 05 2020
    Summary

    Overall Microsoft Outlook has no any issue in it being an Email configuration and client service and it provides us all the great features required for any email service.

    Positive

    Microsoft Outlook is the best service for email configuration and management, I have ever used. We can attach huge file and pictures with our emails in Microsoft Outlook, which is not possible in most of the other such services. The organization and customization of emails and related services are at their best in Microsoft Outlook.

    Negative

    Reminders for any calendar activity are keep coming on even after the event has passed.

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  • Reviewer Name: Linda I.
    Position: Owner
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Gets rid of the spam

    Date: Oct 17 2020
    Summary

    Overall it is a great piece of software. It is a good email client for small businesses and allows me to reach people anywhere.

    Positive

    I like that it knows what is useful email and what is useless email. I like how easy it is and how it is a safer option.

    Negative

    I think it could be safer but I understand that is the price you pay for a free service.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Business Analyst
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Outlook - Review

    Date: Jun 12 2020
    Summary

    On an overall level, my experience with outlook has been very good. It has a cool design and looks very professional. But at least in India, no one uses outlook like Gmail. Outlook provides one drive, access to Skype, and many other applications like Gmail. But I would say the transition from one ecosystem to another can be a bit difficult. On an overall level, it is recommendable.

    Positive

    (+) Design is very interactive, has a lot of features
    (+) Support for many extensions and functionalities. It adds a lot of value.
    (+) Integration to one drive and various other applications like Excel and PowerPoint, Skype.
    (+) Quick access to the Microsoft exchange mailing system.

    Negative

    (-) Entire different ecosystem, the transition can be a bit of a problem.
    (-) There is a lag in receiving the emails sometimes.
    (-) Spam filtering is of extra cost, unlike Gmail.
    (-) POP3 connected emails take time in delivery.

    Read More...