Netchex Reviews

This software has allowed our company to automate several tasks that were previously paper-based and required more manual labor. This software has also created more time for our department's employees to concentrate their time and efforts in other areas which has increased our productivity

It is easy to enter payroll and new employee information. I like the editor function where I can customize reports. friendly for employees and they can easily access and update their own information. They are constantly making changes/updates and looking for ways to improve.

There is nothing I can really say I don't like about the software.

Overall, I have had a pleasant experience, I learn new things all the time. I even found old co-workers in other states.

It was a process to do our changeover, however, it was so less complicated as I thought it was going to be. I have enjoyed the change since March 2023.

We have some issues with people not being able to use phones for clocking in and out. It was not a Netchex issue, it was operator error.

You will get excellent and easy support from day one to years later for an affordable price that fits even a small business budget.

I feel that you get a lot of features for an affordable price compared to products that are similar. They are always adding new features that simplify the task that is needed for a business using it.

Its design isn't visually up to date and appears older than it is. It would be nice if it sent training to a user on each access that they are given as it is time-consuming to teach each employee how to use the product.

I am really happy with Netchex and I would not change anything. Please, load more videos so we can learn more.

Super easy to use, great training videos, professional and helpful customer service, easy to connect.

Nothing I can think of. Very satisfied with the product.

I would say the start up was confusing at first but after a while you get use to the program set up.

Its easy to use, support is always there to help with any questions. I like how I can view each employee separate from each other.

There are to many step just to process payroll. Set up was confusing.

Overall, I have been extremely happy with Netchex, the support it gives, and all of the resources available.

I love all of the helpful training resources Netchex provides as well as having all employee information in one place.

I haven't found any cons or things I dislike yet.

Overall I think it is a great platform with ease of use for anyone. Whether your company is a small business to a large corporation this is something that anyone should and could use and see the benefits from.

Great Customer Service, always willing to answer any questions and concerns. Great training features for new learners or those that just need a refresher. Love the you can do essentially everything from one platform from task assignments, to payroll to performance reviews.

Dislike that when the Netchex system is down there isn't an alert of something that goes out so you don't know if it is on your end or a system wide error. Wish there would be an email push for new updates that are out there for learnings/new features that are available.

I would recommend using Netchex based on their exceptional customer service and ease of usability for our staff and myself. Great product for on the go payroll processing.

The payroll component is extremely easy to use and allows our employees to pull their timecards at any time. Their customer service is exceptional and prompt to respond when issues arise.

Glitches with employees being able to punch in and out on occasion.

Overall this product helps to ease the administrative tasks by making processes more efficient and giving more to the employees.

I like that it compiles many needed functions all in one spot for convenience. Many of it's functions are intuitive and if there is a need of help figuring out there are available tutorials and a means to reach out to support for help. It also allows employees more ability to take on further responsibility for information and management.

On the time and attendance report sometimes employees who should show up don't so it necessitates double checking in their account, Though overall saves so much time of doing it all manually.

Overall, I find Netchex easy to use once you learn the software. Their team is willing to help answer any questions you have as well.

It is easy to use to complete payroll each week. I am able to complete payroll within a matter of minutes due to being able to upload a report instead of manually entering all hours.

I wish that there was more training instead of just videos and no email help line. Only phone is available.

They are very responsive to problems and issues that may arise. The reporting side is very detailed.

Easy to use to process payroll, track employees and ACA compliance. Very customer service oriented.

Nothing. Netchex offers everything we need for our small business.

Our overall experience has been very positive. The platform is very sophisticated and allows for a lot of customization. We have also been very happy with the support team and how they quickly and helpfully resolves any problems we might be having.

We have really liked how many features Netchex offers within one platform. We can hire, onboard, train, and pay employees all through Netchex, which greatly reduces the manual work needed and saves us a lot of time. It is also great that everything can be done electronically and not by hand.

Some of the reporting features do not allow for sharing across user profiles. For example, you can create your own customized report, but that report cannot be accessed by other users within the same company. Each user has to create the report themselves and save it down. We wish this could be changed.

I really like how fast and efficient customer support is. Anytime I have any issues it is taken care of in a timely manner.

I'm fairly new to the HR department put Netchex has been a great tool in processing payroll and keeping up with everyone's information.

I have no cons as of yet. Everything has been great.

Netchex offers an overall great product with excellent support. The customer service is outstanding!

Communication and customer service is their best feature. Their constant need for improving their product is encouraging. The ability to beta test products is exciting!

Benefits program and integration software is subpar. World events pushed an upgrade even farther back; however, these features is in desperate need of a facelift.

The pros outweigh cons relating to the service. I particularly am impressed with available training.

I have had very few (and simple) issues, but the customer support is awesome. They promptly address any problems.

One issue keeps recurring, but the support team is excellent on follow up and committed to a satisfactory resolution.

Excellent product for any size organization! Does what it advertises. Quickly modernizes HR & payroll tasks.

This is a great HRIS system. It's intuitive and easy to navigate for both administrators and employees.

The implementation process is easy if you've done it before. There may be some bumps along the way if this is a first-time implementation.

The onboarding was one of the smoothest I've ever experienced. The platform is very user friendly. The integration with M3 is a definite plus!

Everything from the Dashboard to Payroll to HRIS is easy to use. There are tons of resources available as well. The HR Assist tool makes it easy for our managers to see things like birthdays, anniversaries, time off requests and performance reviews at the click of a button!

If you have multiple companies and make a change to the settings, you have to do it for each company.

Regardless of my ONE con, I just love Netchex and all their employees who work behind the screen to help keep things running smoothly for our company. For me, a happy smooth payroll makes a happy smooth EVERYBODY!

Netchex is just amazing all around. When in need they are there working hard to make sure everything is fulfilled each week for our payroll as well as meeting any of our HR needs. I was a little worried at first switching to another company from Paycom but is was the best move our company made!

I don't like not having the hire/rehire date on employee timecards. This would make it easier to know if an employee has completed their grace period and eligible for example PTO, Holiday etc. that the company honors.

The simplicity and ease of use has made payroll processing SO easy. In fact, there isn't anything that cause my job to be labor intensive. Also, their customer service cannot be beat!

All of the platforms are truly integrated so no more entering the same information multiple time and are very user friendly.

Time and Attendance is not as updated as the other platforms, but I'm sure that will be addressed in the near future.

This software has made our HR system much simpler. Duties for maintaining information can now be passed on to managers and the employee. Review and execution of payroll is a breeze. Employees always have past information at their fingertips.

Integrated, awesome software for all your hr and payroll needs. Just added the schedule capabilities to swap shifts making it perfect for restaurant work.

You can pick and choose the features you need. Don't like one part, opt out. So for us any con switches to a pro - we opt out.