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What is New Relic?

Approximately 25 million engineers are employed across a wide variety of specific roles. As companies increasingly transform into software-centric organizations, engineers are leveraging New Relic to obtain real-time insights and analyze performance trends of their applications. This capability enables them to enhance their resilience and deliver outstanding customer experiences. New Relic stands out as the sole platform that provides a comprehensive all-in-one solution for these needs. It supplies users with a secure cloud environment for monitoring all metrics and events, robust full-stack analytics tools, and clear pricing based on actual usage. Furthermore, New Relic has cultivated the largest open-source ecosystem in the industry, simplifying the adoption of observability practices for engineers and empowering them to innovate more effectively. This combination of features positions New Relic as an invaluable resource for engineers navigating the evolving landscape of software development.

Pricing

Price Starts At:
Free
Price Overview:
New Relic Data: $0.35 per GB (after free 100 GB limit)
New Relic Data Plus: $0.55 per GB (after free 100 GB limit)
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, New Relic provides an API
All New Relic Integrations
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Screenshots and Video

Play Video New Relic Application Performance Monitoring 360 New Relic Application Performance Monitoring summary New Relic service map New Relic transaction 360

Company Facts

Company Name:
New Relic
Date Founded:
2008
Company Location:
United States
Company Website:
newrelic.com/lp/developerdemorequest
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
24 Hour Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
French
German
Japanese
Korean

New Relic Categories and Features

Website Monitoring Software

New Relic's Website Performance Monitoring equips digital leaders with the tools to safeguard and enhance their online revenue by guaranteeing peak website efficiency. This user-friendly, no-code platform offers continuous, automated surveillance that swiftly detects and notifies users of critical issues such as outages and sluggish loading times, both of which can adversely affect conversion rates and customer satisfaction. By presenting actionable insights into vital metrics, including Core Web Vitals, it allows for data-driven decision-making aimed at enhancing user experience, fine-tuning marketing efforts, and sustaining a competitive advantage. New Relic’s solution delivers the necessary visibility to reduce revenue losses due to subpar website performance, boost marketing return on investment, and ensure that digital strategies align with business goals.

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Web Analytics Software

New Relic's Website Performance Monitoring equips digital leaders with the tools needed to safeguard and boost online revenue by ensuring their websites perform at peak efficiency. This user-friendly, code-free solution offers continuous and automated monitoring, swiftly identifying and notifying users of critical issues such as website downtime and slow loading speeds that can negatively affect conversion rates and customer satisfaction. By providing valuable insights into essential metrics like Core Web Vitals, it supports data-driven decision-making to enhance user experience, refine marketing efforts, and maintain a competitive advantage. New Relic’s platform delivers the necessary visibility to reduce revenue loss attributed to subpar website performance, enhance marketing return on investment, and align digital strategies with business goals.

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Observability Tool

New Relic equips businesses with cutting-edge observability tools, offering unparalleled insight throughout your technology ecosystem. Our AI-powered, integrated data platform consolidates telemetry from user interfaces to backend infrastructure, facilitating immediate insights and proactive problem-solving. Featuring sophisticated capabilities such as automated notifications, personalized dashboards, and comprehensive analytics, New Relic enables you to enhance performance, minimize downtime, and provide exceptional digital experiences. By streamlining observability at an enterprise level, New Relic transforms your system data into a valuable strategic resource, fostering operational effectiveness and innovation. Begin your journey towards enhanced observability today.

Network Monitoring Software

Enhance and streamline your network monitoring with the robust solutions offered by New Relic. Effortlessly combine SNMP and flow data throughout your infrastructure to gain immediate insights into performance and traffic trends. Utilize AI-driven alerts for swift anomaly detection, improve operational efficiency, and minimize MTTR through actionable insights. Designed specifically for enterprise requirements, New Relic guarantees that your network remains effective, dependable, and prepared for any challenge. Discover the benefits of comprehensive, unified analysis and elevate your IT strategy now.

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Log Management Software

New Relic Log Management streamlines the process of gathering, examining, and responding to log information throughout your applications and infrastructure. Specifically designed for enterprise requirements, it delivers immediate insights, utilizes AI-driven analytics, and ensures smooth connectivity with telemetry data for quicker issue resolution. Featuring customizable dashboards and sophisticated search functions, it helps eliminate data silos, boost visibility, and enhance operational productivity. Optimize your workflow and derive meaningful insights with a solution tailored for compliance and able to scale with ease.

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Log Analysis Software

New Relic's innovative platform is specifically designed for log analysis, equipping organizations with immediate, actionable insights derived from their applications and infrastructure. By consolidating logs from your entire environment in real time, it facilitates comprehensive visibility across your tech stack, allowing executives and decision-makers to make informed choices more swiftly. With sophisticated search functions, tailor-made dashboards, and AI-enhanced tools, you can efficiently pinpoint trends, address issues, and enhance the performance of essential systems. Streamline your log management processes, improve operational effectiveness, and secure a competitive advantage through valuable insights offered by New Relic Log Analysis.

IT Infrastructure Monitoring Tool

New Relic offers sophisticated monitoring solutions for Cloud and Infrastructure as a Service (IaaS) specifically designed to meet the demands of large enterprises. Our comprehensive platform consolidates information from your IaaS and Cloud service providers, enabling real-time oversight, automated notifications, and in-depth performance analysis. Boost operational efficiency using eBPF instrumentation through New Relic eAPM, and utilize personalized dashboards to maximize resource management, manage expenses, and guarantee the dependability of your infrastructure.

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Digital Experience Monitoring Software

New Relic empowers businesses to enhance their digital interactions at every level by seamlessly integrating their complete digital ecosystem—encompassing applications, infrastructure, networks, and user experiences—through an AI-powered, comprehensive Digital Experience Monitoring (DEM) solution that is integral to our smart observability platform. Our cutting-edge features provide immediate, actionable insights, allowing teams to avert outages, expedite issue resolution, and proactively elevate customer satisfaction. With a consumption-based pricing model, you can expand DEM across your technology stack to enhance user contentment, speed up innovation, and increase revenue—just as more than 16,000 clients have successfully done.

DevOps Software

New Relic enhances developer efficiency by facilitating quicker and more secure feature launches and updates through sophisticated DevOps solutions designed for large enterprises. By incorporating integrations such as Microsoft GitHub Copilot, New Relic provides in-depth observability, automation, and proactive notifications seamlessly within the platforms your teams are already utilizing. Boost your productivity and reduce downtime with streamlined, dependable deployments, and take advantage of closed-loop auto-remediation to address bugs swiftly. Identify and rectify problems more rapidly, fine-tune performance, and guarantee software dependability. Improve operational efficiency and expedite deployments to create outstanding user experiences with this reliable tool for contemporary DevOps practices.

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Database Monitoring Tool

New Relic’s Database Monitoring equips business executives with valuable insights aimed at enhancing database efficiency and achieving operational superiority. By monitoring essential metrics such as query response times and error rates, along with sophisticated query analysis, this solution identifies performance bottlenecks before they can affect vital applications. When integrated with Application Performance Monitoring (APM), it delivers a comprehensive and instantaneous overview of application, infrastructure, and database performance, facilitating informed decision-making. With proactive notifications for significant issues, New Relic enables organizations to uphold system reliability, boost productivity, and elevate customer satisfaction, setting the stage for business success.

Anomaly Detection
Autodiscovery
Capacity Planning
Dashboard
Dependency Tracking
Historical Trend Analysis
Multitenancy
Notifications / Alerts
Performance Monitoring
Permissions / Access Controls
Predictive Analytics
Prioritization
Query Analysis
Resource Optimization
Troubleshooting

Application Performance Monitoring (APM) Software

New Relic's Application Performance Monitoring (APM) offers a streamlined solution for managing application performance through a cohesive platform that provides real-time visibility across your entire technology infrastructure. Tailored for large organizations, it enables decision-makers to oversee application performance, boost reliability, and improve user satisfaction. With comprehensive features such as code-level insights, AI-driven notifications, and Digital Experience Monitoring (DEM), alongside innovative tools like AI Monitoring and Transaction 360, teams can proactively detect and resolve potential issues before they affect users. Enhance performance monitoring, unify your toolset, and maximize resource efficiency to confidently drive your digital transformation efforts. Experience the benefits of New Relic APM today and stay one step ahead of application-related challenges.

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

AIOps Tool

Transform your organization with New Relic's AIOps offerings, featuring a sophisticated Incident Management system that delivers a holistic approach to swiftly identify, address, and resolve incidents. Tailored for large-scale enterprises, our integrated data platform consolidates telemetry information from your software ecosystem, providing robust full-stack analysis tools that facilitate rapid issue identification and root cause analysis. With capabilities such as real-time monitoring, automated notifications, and customizable workflows, New Relic empowers teams to optimize their incident response strategies, reduce downtime, and ensure consistent service reliability. Enhance resolution efficiency, foster team collaboration, and elevate customer satisfaction through New Relic's AIOps-enhanced Incident Management features.

More New Relic Categories

New Relic Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: COO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    New Relic is amazing

    Date: Mar 05 2024
    Summary

    We couldn't be happier with our decision to use New Relic for monitoring our applications and servers. The platform's ease of use, comprehensive monitoring capabilities, real-time alerts, customizable dashboards, and excellent customer support make it one of the best tools on the market for app performance management. Despite its slightly higher price point compared to other options on the market, we believe that the value provided by New Relic makes it well worth the investment for any business looking to improve their application's performance. We highly recommend New Relic to anyone in need of a reliable and efficient monitoring solution.

    Positive

    1. User-friendly interface: With New Relic, navigating through different metrics and data is extremely easy. The interface is user-friendly and intuitive, making it easy for even non-technical users to understand and analyze their data.

    2. In-depth monitoring capabilities: New Relic offers comprehensive monitoring capabilities, allowing us to track everything from application performance to server health. This has helped us identify and resolve issues quickly, leading to improved overall performance.

    3. Real-time alerts: One of the best features of New Relic is its ability to send real-time alerts when an issue occurs. These alerts help us stay on top of any potential problems and address them before they impact our customers or business operations.

    4. Customizable dashboards: With New Relic, we can create custom dashboards to monitor specific metrics that are important to our business. This level of customization has been incredibly useful in tracking key performance indicators and identifying areas for improvement.

    5. Great customer support: We have always received excellent support from the New Relic team whenever we face any issues or have questions about their product. Their response time is quick, and they have been very helpful in resolving any concerns we have had.

    Negative

    We don't have any issues at all with New Relic. Works great for us and we depend on it heavily.

    Read More...
    1 user found this review useful.
  • Reviewer Name: Parth A.
    Position: Software Engineer
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Unleashing the Power of Data Insights with New Relic

    Updated: Aug 02 2023
    Summary

    New Relic is a powerful performance monitoring tool providing real-time insights for applications and infrastructure. While it has some drawbacks like cost and a learning curve, its benefits in optimising performance and user experiences make it popular among organisations.

    Positive

    New Relic provides real-time monitoring, comprehensive observability, and proactive alerting for applications and infrastructure. It supports multiple languages, offers customisable dashboards, and enables data-driven decisions through powerful reporting and analytics, making it an essential tool for optimising performance and user experiences.

    Negative

    It can be costly and has a learning curve for new users. Resource consumption, limited data storage, and overwhelming insights are other considerations. Nonetheless, it remains a powerful tool for optimising performance and user experiences, and businesses should carefully evaluate its benefits against these drawbacks.

    Read More...
    1 user found this review useful.
  • Reviewer Name: A Verified Reviewer
    Position: APM and Monitoring solutions product manger
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good App. Performance Mgmt and monitoring toolset

    Date: Apr 10 2023
    Summary

    I have been working with New Relic for over 5yrs and feel it is a good product and capable of providing monitoring and APM solutions for most business use cases. Very good at helping to troubleshoot performance issues, UX issues, code debugging, release management improvements.

    Positive

    Integrates with many dev. frameworks and or vendor solution stacks. Good documentation and support. great flexibility for reporting and analysis.
    Easy to get started with, but is still feature rich. works with most common cloud stacks and open source tools. Works with all major OS's , containers, serverless. Provides trans. traceability, synth monitoring and real time reporting. Supports single sign-on, on prem and cloud assets.

    Negative

    Does not integrate/work well with some key proprietary vendor provided platforms (ie. SAP, Cloudera, Vmware, salesforce).
    Difficult/complex licensing strategy making it hard to manage costs.
    Regularly changing software can create some confusion to end users when major releases or changes are made without much notice.

    Read More...
    1 user found this review useful.
  • Reviewer Name: A Verified Reviewer
    Position: Product
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    New Relic Review

    Date: Dec 18 2022
    Summary

    Excellent tool for developers who need to quickly identify and troubleshoot application performance problems. It offers a comprehensive set of features, making it easy to gain visibility into application performance and user experience. The only downside is the cost, which can be expensive depending on the features you need.

    Positive

    Great tool for developers who need to quickly identify and troubleshoot application performance problems. It also provides full-stack visibility, which allows users to monitor application performance from the client-side all the way to the server-side.

    Negative

    Can be challenging to set up, especially for larger applications.

    Read More...
    1 user found this review useful.
  • Reviewer Name: A Verified Reviewer
    Position: Technical Lead
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Reviewing New Relic

    Date: Dec 19 2022
    Summary

    Overall, New Relic is a powerful application performance monitoring tool that can provide deep insights into application performance. It is easy to use, offers a wide range of features, and has flexible pricing plans. However, it can be difficult to set up and configure, and the customer service can be slow to respond.

    Positive

    First, New Relic provides comprehensive application performance monitoring, allowing developers and system administrators to quickly identify and fix performance issues. It offers a wide range of features, including real-time analytics, alerting and notifications, code profiling, and custom dashboards. Additionally, New Relic's user interface is easy to use and provides detailed insights into application performance. Furthermore, New Relic's pricing plans are flexible, allowing users to pay only for the features they need.

    Negative

    On the other hand, I've seen some people say that New Relic can be difficult to set up and configure, which may be an issue for users who are new to application performance monitoring. Additionally, some users have reported that New Relic's customer service can be slow to respond, which can be frustrating for users who are experiencing serious performance issues.

    Read More...
    1 user found this review useful.
  • Reviewer Name: A Verified Reviewer
    Position: Software Developer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent Application Performance Management tool

    Date: Jun 27 2020
    Summary

    New Relic is one of the best Application Performance Management tool which lets you monitor your application metrics in real time. It is highly customizable and supports most frameworks.

    Positive

    Modern & graphical user interface.
    Excellent dashboard for a comprehensive view.
    Supports multiple technologies & frameworks.
    Integrates with most cloud services.
    Supports custom plugins.
    Real time alerts & notifications.

    Negative

    Expensive licensing - good for enterprises but costly for individuals or small teams.

    Read More...
    1 user found this review useful.
  • Reviewer Name: Ramesh S.
    Position: Senior Technical Support
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Smart Manager

    Updated: Jul 05 2020
    Summary

    New Relic is a very innovative app to manage performance. Its Slack integration gives us the best solution to manage from a single platform with other integrations. It's Artificial Intelligence helps us to work smarter.

    Positive

    #1- It gives automatic anomaly detection, by smart artificial intelligence.
    #2- New Relic can also be integrated with the Slack app.
    #3- It gives development to work faster and responsive way.

    Negative

    #1- Nothing to dislike about New Relic. We are happy with Slack integration.

    Read More...
    1 user found this review useful.
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