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What is New Relic?

Approximately 25 million engineers are employed across a wide variety of specific roles. As companies increasingly transform into software-centric organizations, engineers are leveraging New Relic to obtain real-time insights and analyze performance trends of their applications. This capability enables them to enhance their resilience and deliver outstanding customer experiences. New Relic stands out as the sole platform that provides a comprehensive all-in-one solution for these needs. It supplies users with a secure cloud environment for monitoring all metrics and events, robust full-stack analytics tools, and clear pricing based on actual usage. Furthermore, New Relic has cultivated the largest open-source ecosystem in the industry, simplifying the adoption of observability practices for engineers and empowering them to innovate more effectively. This combination of features positions New Relic as an invaluable resource for engineers navigating the evolving landscape of software development.

Pricing

Price Starts At:
Free
Price Overview:
New Relic Data: $0.35 per GB (after free 100 GB limit)
New Relic Data Plus: $0.55 per GB (after free 100 GB limit)
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, New Relic provides an API

Screenshots and Video

Company Facts

Company Name:
New Relic
Date Founded:
2008
Company Location:
United States
Company Website:
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
24 Hour Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
French
German
Japanese
Korean

New Relic Categories and Features

Website Monitoring Software

New Relic offers robust Website Monitoring solutions tailored for enterprise needs, delivering a thorough platform to track and enhance both performance and uptime of your website. Specifically crafted for extensive operations, our integrated data platform consolidates telemetry information from web servers, providing advanced full-stack analysis tools that yield valuable insights into website performance, user engagement, and availability metrics. With features such as real-time monitoring, automated notifications, and customizable dashboards, New Relic empowers you to proactively oversee and refine your website, ensuring an exceptional user experience while reducing downtime. Streamline your website monitoring process, boost operational effectiveness, and obtain practical insights with New Relic’s sophisticated Website Monitoring offerings.

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Web Analytics Software

New Relic offers an all-encompassing suite of web analytics tools designed to evaluate and enhance the performance of your enterprise website and the overall user experience. Our integrated data platform collects telemetry information from web servers, providing robust full-stack analysis capabilities that yield valuable insights into website traffic, user interactions, and performance indicators. Tailored for large-scale organizations, New Relic's real-time tracking, automated notifications, and customizable dashboards empower you to actively monitor and fine-tune your website, boost user engagement, and increase conversions. Streamline your web analytics processes, improve operational effectiveness, and obtain actionable insights with New Relic's sophisticated web analytics solutions, specifically crafted for enterprise requirements.

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Vulnerability Management Software

Asset Discovery
Asset Tagging
Network Scanning
Patch Management
Policy Management
Prioritization
Risk Management
Vulnerability Assessment
Web Scanning

System Monitoring Software

Elevate the performance of your organization's systems with New Relic's advanced System Monitoring solution. Acquire immediate visibility into the health of your systems, resource usage, and performance indicators to guarantee dependability and efficiency throughout servers, databases, and essential elements. Tailored for extensive operations, New Relic facilitates early detection of issues, efficient troubleshooting, and proactive strategies to ensure seamless system functionality. Anticipate possible interruptions and enhance your infrastructure using New Relic's cutting-edge System Monitoring capabilities.

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

Session Replay Software

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Server Monitoring Software

New Relic provides robust Server Monitoring solutions tailored for enterprises, delivering an extensive platform to oversee and enhance server infrastructure. Aimed at large-scale operations, our integrated data platform consolidates telemetry from servers, offering sophisticated full-stack analysis tools that yield in-depth insights into performance, health, and resource usage. With features like real-time monitoring, automated notifications, and customizable dashboards, New Relic empowers you to take a proactive approach in managing your servers, optimizing resource distribution, and guaranteeing optimal performance and reliability. Streamline your server oversight, boost operational efficiency, and acquire valuable insights with New Relic's cutting-edge Server Monitoring offerings.

Server Management Software

New Relic offers robust Server Management solutions designed for enterprises, delivering a holistic approach to overseeing and enhancing your server infrastructure. Specifically crafted for extensive operations, our integrated data platform compiles telemetry information from servers, providing advanced full-stack analytical tools that yield valuable insights into performance, health, and resource usage. With features like real-time monitoring, automated notifications, and customizable dashboards, New Relic empowers you to take a proactive stance in server management, optimize resource distribution, and maintain high levels of performance and reliability. Streamline server oversight, boost operational effectiveness, and uncover actionable insights with New Relic’s innovative Server Management solutions.

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

RMM Software

New Relic provides a robust Remote Monitoring and Management (RMM) solution that allows you to oversee your enterprise IT infrastructure from anywhere. Our integrated data platform compiles telemetry information from various remote devices, equipping you with powerful tools for comprehensive analysis of system performance and health. Tailored for extensive operations, New Relic's real-time monitoring capabilities, automated notifications, and customizable dashboards empower you to actively oversee and manage your infrastructure, quickly address any issues, and maintain peak performance and reliability. Streamline your remote management processes, boost operational effectiveness, and obtain valuable insights with New Relic’s cutting-edge RMM offerings, specifically designed to meet the demands of large enterprises.

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Observability Tool

New Relic's enterprise-grade Observability solution offers an all-encompassing platform for in-depth analysis of your software systems' performance and behavior. Tailored for extensive operations, our integrated data platform consolidates telemetry data from your entire technology ecosystem, providing robust full-stack analytical tools that reveal intricate details about system performance, interdependencies, and behavior. With capabilities such as real-time monitoring, automated notifications, and customizable dashboards, New Relic empowers you to proactively detect and address problems, enhance performance, and ensure outstanding customer experiences. Streamline your observability efforts, boost operational efficiency, and foster innovation through New Relic's cutting-edge Observability offerings.

Network Monitoring Software

New Relic provides an all-encompassing platform for overseeing and enhancing your organization's network infrastructure. Our integrated data platform consolidates telemetry information from various network devices, offering robust analysis tools that deliver in-depth insights into network performance and traffic behavior. Specifically designed for extensive operations, New Relic features real-time monitoring capabilities, automated notifications, and customizable dashboards that allow you to quickly detect and address issues, ensuring your network remains efficient and dependable. Streamline your network oversight, boost operational effectiveness, and acquire valuable insights with New Relic's sophisticated network monitoring solutions, specifically crafted for enterprise requirements.

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Log Management Software

New Relic offers a comprehensive Log Management solution tailored for enterprise needs, facilitating the collection, storage, and analysis of log data from both applications and infrastructure. Ideal for large-scale environments, our integrated data platform consolidates log information from multiple sources, providing sophisticated full-stack analysis tools that yield profound insights into system functionality and performance. With features like real-time monitoring, enhanced search options, and customizable dashboards, New Relic empowers you to simplify log management, effectively resolve issues, and improve system efficiency. Experience streamlined log management, increased operational productivity, and valuable insights through New Relic's innovative Log Management solutions.

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Log Analysis Software

New Relic provides high-quality Log Analysis solutions tailored for enterprises, delivering a robust platform to gather, examine, and visualize log data from both applications and infrastructure. Specifically engineered for extensive operations, our integrated data platform consolidates log data from multiple sources, offering potent full-stack analysis tools that yield profound insights into system functionality and performance. With real-time monitoring, sophisticated search functionalities, and customizable dashboards, New Relic empowers you to spot trends, resolve issues, and enhance system efficiency. Streamline log management, boost operational effectiveness, and acquire actionable insights through New Relic's cutting-edge Log Analysis solutions.

Incident Management Software

New Relic's robust Incident Management software is built for enterprise needs, delivering an all-encompassing approach to swiftly identify, respond to, and resolve incidents. Tailored for extensive operations, our integrated data platform aggregates telemetry information from your entire software ecosystem, equipping you with advanced full-stack analysis tools for rapid problem detection and root cause analysis. Featuring real-time monitoring, automated notifications, and configurable workflows, New Relic empowers teams to optimize their incident response strategies, reduce downtime, and maintain service reliability. Elevate your incident resolution efficiency, foster team collaboration, and guarantee exceptional customer experiences with the sophisticated capabilities of New Relic's Incident Management solutions.

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Security Software

Bolster Your IT Security with New Relic: Protect your organization with cutting-edge threat detection and robust defenses. Boost your IT security framework using New Relic’s powerful observability platform, tailored to provide software engineers with in-depth visibility and control over your security environment. Our solution features real-time monitoring and sophisticated threat identification, allowing you to proactively uncover and mitigate vulnerabilities before they disrupt your operations. Effortlessly merge security insights with your overall IT processes to maintain compliance, reduce risks, and safeguard essential assets. Strengthen your incident response, simplify security management, and ensure your security approach aligns with your organization’s goals. With New Relic, empower your enterprise to withstand dynamic threats and foster a culture of proactive security and resilience.

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

IT Management Software

Enhance your IT Management with New Relic. Facilitate strategic leadership and achieve operational excellence. Revamp your IT management strategy using New Relic’s sophisticated observability platform, crafted to provide unmatched insight and control. Our solution presents a comprehensive overview of your IT landscape for software engineering professionals, unifying data from various systems to optimize operations, improve decision-making, and achieve business results. Track performance in real-time, proactively detect and resolve issues, and guarantee efficient resource allocation through actionable intelligence. Promote collaboration between IT and business divisions, align technology investments with strategic objectives, and adeptly manage the challenges of contemporary IT environments. New Relic redefines IT management as a strategic advantage, driving growth and innovation while ensuring operational effectiveness.

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Infrastructure Monitoring Tool

Transform your organization's IT framework with New Relic's all-encompassing monitoring platform. Acquire instant visibility into the status, efficiency, and uptime of your complete infrastructure, ranging from servers to network systems. Tailored for extensive operations, New Relic facilitates early identification of issues, streamlined problem-solving, and enhanced resource management to maintain optimal performance and dependability. Anticipate potential challenges and maintain seamless operations with New Relic's advanced IT Infrastructure Monitoring solution for enterprises.

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Alerting Software

Revamp your organization's incident response strategy with New Relic's IT Alerting solution. Optimize your alerting mechanisms, guarantee prompt incident resolution, and reduce downtime significantly. Tailored for extensive operations, New Relic automates the alerting process, quickly informs the appropriate team members, and promotes efficient collaboration to expedite incident resolution. Empower your IT operations and ensure uninterrupted system performance with New Relic's robust IT Alerting solution designed for enterprises.

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Digital Experience Monitoring Software

Revolutionize your organization's digital interactions with New Relic's Digital Experience Monitoring tool. Acquire comprehensive insights into user engagement on both web and mobile platforms, guaranteeing smooth performance and enhanced customer satisfaction. New Relic's integrated data platform consolidates telemetry information, offering robust full-stack analytics capabilities to track user journeys, identify irregularities, and refine digital experiences instantly. With automated notifications and personalized dashboards, you can simplify optimization initiatives, reduce downtime, and foster ongoing enhancements. Equip your teams to provide outstanding digital experiences and maintain a competitive edge in the modern digital environment with New Relic's cutting-edge Digital Experience Monitoring tool.

DevOps Software

New Relic offers robust DevOps solutions designed for enterprises, equipping software teams with an integrated platform that consolidates all telemetry data for thorough visibility and governance throughout the software development lifecycle. Specifically crafted for large-scale environments, our advanced full-stack analytics tools promote smooth collaboration between development and operations teams, enhancing continuous integration and continuous delivery (CI/CD) processes. By utilizing real-time data, automated alerts, and proactive measures, New Relic enables teams to swiftly identify and address issues, optimize system performance, and boost reliability. Accelerate efficiency, enhance deployment speed, and achieve exceptional software delivery with New Relic's comprehensive DevOps offerings.

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Container Monitoring Software

Elevate your organization's containerized ecosystem with New Relic's Container Monitoring solution. Tailored for extensive operations, our platform delivers immediate insights into the health, performance, and resource usage of your containers, helping to streamline your processes. Regardless of whether you are using Kubernetes, Docker, or alternative orchestration systems, New Relic provides all-encompassing monitoring to support the success of your container deployments. Boost efficiency, dependability, and scalability with the advanced container monitoring features that New Relic offers for enterprises.

Cloud Monitoring Software

Transform your cloud monitoring experience with New Relic. Unlock valuable insights and maintain uninterrupted operations. Enhance your cloud monitoring approach through New Relic’s all-encompassing observability platform tailored for software engineering professionals. Our solution delivers complete visibility across your cloud infrastructure, applications, and services, empowering you to proactively oversee performance and minimize potential risks. Make data-driven decisions with practical insights that enhance efficiency, decrease downtime, and optimize expenses. Effortlessly integrate with your current cloud setups to monitor in real-time, ensure compliance, and boost operational flexibility. Provide your organization with the necessary tools to not only quickly identify and resolve issues but also strategically align cloud operations with your overarching business goals, setting the stage for continuous growth and innovation.

Cloud Management Software

New Relic provides robust Cloud Management solutions tailored for enterprise needs, delivering an integrated platform to oversee and enhance your cloud environments. Tailored for extensive operations, New Relic aggregates telemetry data from various cloud services, equipping users with comprehensive full-stack analysis tools that offer detailed visibility into their cloud infrastructure. Access real-time insights to monitor performance, manage expenses, and maintain security, accompanied by proactive alerts. Our sophisticated analytics empower your engineering teams to pinpoint inefficiencies, foresee potential challenges, and automate solutions, ensuring peak performance and dependability in the cloud. Streamline cloud management, boost operational effectiveness, and foster innovation with New Relic's all-encompassing cloud offerings.

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Bug Tracking Software

New Relic’s advanced Bug Tracking software is tailored for enterprises seeking a comprehensive solution for bug identification, tracking, and resolution. Built for large-scale environments, our integrated data platform compiles telemetry data from your entire technology infrastructure, offering robust full-stack analysis tools that help in the early detection of issues and the identification of their root causes. With features like real-time monitoring and in-depth reporting, New Relic equips engineering teams to effectively prioritize and tackle bugs, ultimately enhancing software quality and user experiences. Optimize your development workflow, minimize downtime, and boost reliability with New Relic’s state-of-the-art bug tracking features. Enable your enterprise to deliver impeccable software solutions with New Relic.

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Application Performance Monitoring (APM) Software

New Relic offers a top-tier Application Performance Monitoring solution that is relied upon by countless engineers around the globe. Designed for extensive operational environments, our platform offers immediate insights and trend analysis to enhance software performance, promoting reliability and outstanding user experiences. Equip your enterprise engineering team with New Relic's comprehensive platform to foster innovation and streamline processes in the ever-evolving software industry.

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Application Development Software

New Relic equips developers of enterprise applications with an all-encompassing, data-centric strategy for the planning, construction, deployment, and management of software. Our integrated data platform gathers all telemetry metrics, providing powerful full-stack analysis tools that deliver profound insights throughout the development lifecycle. Tailored for extensive operations, New Relic facilitates the rapid identification and resolution of issues, ensuring peak performance and greater reliability. Optimize workflows and reveal the root causes of challenges, fostering ongoing enhancement and innovation. With New Relic, you can create outstanding customer experiences, speed up development processes, and propel growth through unparalleled capabilities designed specifically for enterprise application development.

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

More New Relic Categories

Synthetic Monitoring

Transform your organization's online presence by leveraging New Relic's Synthetic Monitoring tool. Acquire in-depth understanding of application efficiency and user pathways from various locations around the world. With New Relic, you can proactively detect performance challenges, mimic user behavior, and maintain excellent performance for your websites and applications. Anticipate potential issues and consistently provide outstanding user experiences with the cutting-edge capabilities of New Relic's Synthetic Monitoring solution.

Site Reliability Engineering (SRE)

Enhance your organization's Site Reliability Engineering (SRE) capabilities by utilizing New Relic's specialized offerings. Achieve immediate visibility into your system's reliability, boost performance, and maintain uninterrupted operations throughout your infrastructure. New Relic provides an extensive range of tools, such as monitoring, alert notifications, and incident management, allowing you to refine SRE processes, reduce outages, and improve user satisfaction. Equip your SRE team with New Relic's cutting-edge solutions to propel your business forward.

Serverless Monitoring

Unlock the full capabilities of your organization's serverless infrastructure using New Relic's comprehensive Serverless Monitoring tool. Achieve instant insights into the functionality and dependability of your serverless functions, empowering you to enhance performance and maintain smooth operations. With New Relic, you can track function invocations, pinpoint latency challenges, and resolve errors swiftly, ensuring outstanding user satisfaction. Keep your enterprise at the forefront and fully leverage the advantages of serverless technology with New Relic's cutting-edge monitoring solution.

Real User Monitoring

Elevate your business operations with New Relic's Real User Monitoring (RUM) offering. Acquire critical, real-time data on user interactions and experiences, allowing you to fine-tune performance and boost customer satisfaction. New Relic RUM enables you to monitor user activities across both web and mobile platforms, pinpoint performance issues, and focus on enhancements that lead to outstanding digital experiences. Stay competitive and foster business expansion with the sophisticated capabilities of New Relic's Real User Monitoring solution.

Distributed Tracing

Enhance your organization’s distributed systems using New Relic’s Distributed Tracing feature. Acquire comprehensive insights into the performance metrics of microservices and distributed frameworks, empowering you to identify bottlenecks and improve user experiences. With New Relic's Distributed Tracing, you gain real-time visibility into requests navigating through intricate environments, allowing you to fine-tune performance and guarantee the smooth functioning of your distributed applications. Make troubleshooting easier, optimize processes efficiently, and foster innovation with the sophisticated capabilities of New Relic’s Distributed Tracing.

AIOps

Transform your organization with New Relic's AIOps offerings, featuring a sophisticated Incident Management system that delivers a holistic approach to swiftly identify, address, and resolve incidents. Tailored for large-scale enterprises, our integrated data platform consolidates telemetry information from your software ecosystem, providing robust full-stack analysis tools that facilitate rapid issue identification and root cause analysis. With capabilities such as real-time monitoring, automated notifications, and customizable workflows, New Relic empowers teams to optimize their incident response strategies, reduce downtime, and ensure consistent service reliability. Enhance resolution efficiency, foster team collaboration, and elevate customer satisfaction through New Relic's AIOps-enhanced Incident Management features.

New Relic Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: COO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    New Relic is amazing

    Date: Mar 05 2024
    Summary

    We couldn't be happier with our decision to use New Relic for monitoring our applications and servers. The platform's ease of use, comprehensive monitoring capabilities, real-time alerts, customizable dashboards, and excellent customer support make it one of the best tools on the market for app performance management. Despite its slightly higher price point compared to other options on the market, we believe that the value provided by New Relic makes it well worth the investment for any business looking to improve their application's performance. We highly recommend New Relic to anyone in need of a reliable and efficient monitoring solution.

    Positive

    1. User-friendly interface: With New Relic, navigating through different metrics and data is extremely easy. The interface is user-friendly and intuitive, making it easy for even non-technical users to understand and analyze their data.

    2. In-depth monitoring capabilities: New Relic offers comprehensive monitoring capabilities, allowing us to track everything from application performance to server health. This has helped us identify and resolve issues quickly, leading to improved overall performance.

    3. Real-time alerts: One of the best features of New Relic is its ability to send real-time alerts when an issue occurs. These alerts help us stay on top of any potential problems and address them before they impact our customers or business operations.

    4. Customizable dashboards: With New Relic, we can create custom dashboards to monitor specific metrics that are important to our business. This level of customization has been incredibly useful in tracking key performance indicators and identifying areas for improvement.

    5. Great customer support: We have always received excellent support from the New Relic team whenever we face any issues or have questions about their product. Their response time is quick, and they have been very helpful in resolving any concerns we have had.

    Negative

    We don't have any issues at all with New Relic. Works great for us and we depend on it heavily.

    Read More...
    1 user found this review useful.
  • Reviewer Name: Parth A.
    Position: Software Engineer
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Unleashing the Power of Data Insights with New Relic

    Updated: Aug 02 2023
    Summary

    New Relic is a powerful performance monitoring tool providing real-time insights for applications and infrastructure. While it has some drawbacks like cost and a learning curve, its benefits in optimising performance and user experiences make it popular among organisations.

    Positive

    New Relic provides real-time monitoring, comprehensive observability, and proactive alerting for applications and infrastructure. It supports multiple languages, offers customisable dashboards, and enables data-driven decisions through powerful reporting and analytics, making it an essential tool for optimising performance and user experiences.

    Negative

    It can be costly and has a learning curve for new users. Resource consumption, limited data storage, and overwhelming insights are other considerations. Nonetheless, it remains a powerful tool for optimising performance and user experiences, and businesses should carefully evaluate its benefits against these drawbacks.

    Read More...
    1 user found this review useful.
  • Reviewer Name: A Verified Reviewer
    Position: APM and Monitoring solutions product manger
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good App. Performance Mgmt and monitoring toolset

    Date: Apr 10 2023
    Summary

    I have been working with New Relic for over 5yrs and feel it is a good product and capable of providing monitoring and APM solutions for most business use cases. Very good at helping to troubleshoot performance issues, UX issues, code debugging, release management improvements.

    Positive

    Integrates with many dev. frameworks and or vendor solution stacks. Good documentation and support. great flexibility for reporting and analysis.
    Easy to get started with, but is still feature rich. works with most common cloud stacks and open source tools. Works with all major OS's , containers, serverless. Provides trans. traceability, synth monitoring and real time reporting. Supports single sign-on, on prem and cloud assets.

    Negative

    Does not integrate/work well with some key proprietary vendor provided platforms (ie. SAP, Cloudera, Vmware, salesforce).
    Difficult/complex licensing strategy making it hard to manage costs.
    Regularly changing software can create some confusion to end users when major releases or changes are made without much notice.

    Read More...
    1 user found this review useful.
  • Reviewer Name: A Verified Reviewer
    Position: Product
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    New Relic Review

    Date: Dec 18 2022
    Summary

    Excellent tool for developers who need to quickly identify and troubleshoot application performance problems. It offers a comprehensive set of features, making it easy to gain visibility into application performance and user experience. The only downside is the cost, which can be expensive depending on the features you need.

    Positive

    Great tool for developers who need to quickly identify and troubleshoot application performance problems. It also provides full-stack visibility, which allows users to monitor application performance from the client-side all the way to the server-side.

    Negative

    Can be challenging to set up, especially for larger applications.

    Read More...
    1 user found this review useful.
  • Reviewer Name: A Verified Reviewer
    Position: Technical Lead
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Reviewing New Relic

    Date: Dec 19 2022
    Summary

    Overall, New Relic is a powerful application performance monitoring tool that can provide deep insights into application performance. It is easy to use, offers a wide range of features, and has flexible pricing plans. However, it can be difficult to set up and configure, and the customer service can be slow to respond.

    Positive

    First, New Relic provides comprehensive application performance monitoring, allowing developers and system administrators to quickly identify and fix performance issues. It offers a wide range of features, including real-time analytics, alerting and notifications, code profiling, and custom dashboards. Additionally, New Relic's user interface is easy to use and provides detailed insights into application performance. Furthermore, New Relic's pricing plans are flexible, allowing users to pay only for the features they need.

    Negative

    On the other hand, I've seen some people say that New Relic can be difficult to set up and configure, which may be an issue for users who are new to application performance monitoring. Additionally, some users have reported that New Relic's customer service can be slow to respond, which can be frustrating for users who are experiencing serious performance issues.

    Read More...
    1 user found this review useful.
  • Reviewer Name: A Verified Reviewer
    Position: Software Developer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent Application Performance Management tool

    Date: Jun 27 2020
    Summary

    New Relic is one of the best Application Performance Management tool which lets you monitor your application metrics in real time. It is highly customizable and supports most frameworks.

    Positive

    Modern & graphical user interface.
    Excellent dashboard for a comprehensive view.
    Supports multiple technologies & frameworks.
    Integrates with most cloud services.
    Supports custom plugins.
    Real time alerts & notifications.

    Negative

    Expensive licensing - good for enterprises but costly for individuals or small teams.

    Read More...
    1 user found this review useful.
  • Reviewer Name: Ramesh S.
    Position: Senior Technical Support
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Smart Manager

    Updated: Jul 05 2020
    Summary

    New Relic is a very innovative app to manage performance. Its Slack integration gives us the best solution to manage from a single platform with other integrations. It's Artificial Intelligence helps us to work smarter.

    Positive

    #1- It gives automatic anomaly detection, by smart artificial intelligence.
    #2- New Relic can also be integrated with the Slack app.
    #3- It gives development to work faster and responsive way.

    Negative

    #1- Nothing to dislike about New Relic. We are happy with Slack integration.

    Read More...
    1 user found this review useful.
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