What is Nexi Bloom Chat?

Nexi Bloom Chat is a comprehensive customer communication platform that revolutionizes how businesses interact with their clients by providing immediate, personalized, and secure chat capabilities. It offers a seamless live chat experience featuring instant messaging with flawless delivery, ensuring conversations feel natural and responsive. The platform supports 24/7 availability and employs smart routing and proactive chat invitations to engage visitors effectively and turn them into customers. Businesses benefit from extensive visitor tracking and website monitoring, allowing agents to see real-time visitor activity and interact when help is needed most. The chat widget is highly customizable, easily integrated into websites, and compatible with multiple popular channels such as WhatsApp, LINE, and mobile devices. Robust security measures including end-to-end encryption guarantee privacy and data protection for every conversation. Nexi Bloom Chat provides extensive analytics, unlimited chat and ticket history, and a range of integrations that enhance agent productivity and streamline support workflows. Its user-friendly mobile apps enable support teams to respond quickly from anywhere, improving responsiveness and customer satisfaction. By fostering better collaboration within teams and across departments, it supports improved project management and client communication. Nexi Bloom Chat’s free trial offers businesses the opportunity to experience its advanced features without risk, making it an ideal solution for companies aiming to elevate their customer support.

Pricing

Price Starts At:
$0
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

No integrations listed.
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Company Facts

Company Name:
Nexi Bloom LLC
Date Founded:
2024
Company Location:
United States
Company Website:
nexibloom.com

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Nexi Bloom Chat Categories and Features

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Nexi Bloom Chat Customer Reviews

Write a Review
  • Reviewer Name: Richard R.
    Position: National Business Development Director
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Modern, Reliable and Growth-Focused Live Chat Platform

    Date: Nov 09 2025
    Summary

    Our overall experience with NexiBloom.chat has been exceptional. It’s not just a live chat tool. It’s a full customer engagement system that improves conversions and streamlines team collaboration. The platform feels modern, responsive, and business-oriented. It’s clear the developers built this with real-world growth in mind and their support team is fast, friendly, and knowledgeable. Highly recommended for any business serious about customer experience and retention.

    Positive

    Nexi Bloom Chat has a clean interface, smooth performance, and easy setup. It integrates perfectly with the rest of the Nexi Bloom ecosystem, connecting live chat with CRM and automation tools. The analytics dashboard, conversation tracking and quick response features make it ideal for sales and support teams. The AI chat assistant is smart, adaptive and keeps engagement flowing.

    Negative

    Would love a mobile app and more theme customization options for chat widgets to match brand styles.

    Read More...
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