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What is OKX?

OKX ranks among the largest cryptocurrency exchanges globally in terms of trading volume and stands out as a prominent player in the Web3 landscape. Trusted by over 50 million users worldwide, OKX regularly publishes monthly Proof of Reserve reports to enhance transparency. It is recognized as the fastest and most dependable trading application for professional traders across the globe.

- Engage in the buying, selling, and trading of more than 350 tokens using over 100 local currencies.

- Easily mirror the trading strategies of top industry professionals with a single click.

- Dive into the Web3 realm and manage your crypto, NFTs, and digital assets seamlessly through the OKX Wallet.

By offering a broad array of crypto products and services while remaining steadfast in its dedication to innovation, OKX envisions a future where financial access is supported by blockchain technology and the transformative potential of decentralized finance, ultimately empowering users around the world.

Pricing

Price Overview:
Pricing is based on trading fees.
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, OKX provides an API

Screenshots and Video

Company Facts

Company Name:
OKX
Date Founded:
2017
Company Location:
Seychelles
Company Website:
www.okx.com
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Product Details

Deployment
SaaS
Windows
Mac
iPhone
Android
Chromebook
Training Options
Documentation Hub
Webinars
Video Library
Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Startup
Supported Languages
Chinese (Simplified)
Czech
English
French
German
Indonesian
Italian
Portuguese
Romanian
Russian
Spanish
Thai
Turkish
Ukrainian
Vietnamese

OKX Categories and Features

More OKX Categories

  • Reviewer Name: A Verified Reviewer
    Position: Investment
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    OKX review

    Date: Aug 10 2023
    Summary

    Great platform.

    Positive

    Great platform, very easy to use.

    Negative

    There is no Arabic language. Most of the users of the platform speak Arabic. Please add the Arabic language.

    Read More...
    Official OKX Response
    Date: Aug 19 2023
    We're pleased to learn that you find our platform to be great and very easy to use. Providing a user-friendly experience is one of our top priorities, and we're glad to have met your expectations. Thank you for bringing up the concern regarding the lack of Arabic language support. Your feedback is important, and we understand the significance of catering to users who speak Arabic. We'll take your suggestion into serious consideration as we work on enhancing the language options on our platform. Your overall assessment is encouraging. We're glad that you're having a great experience with our platform. Your satisfaction is a motivating factor for us, and we're committed to continually improving our services. Thank you for choosing our platform and for your valuable feedback. If you have more insights, suggestions, or questions in the future, please don't hesitate to reach out. We're here to ensure your experience remains positive and rewarding.
  • Reviewer Name: Mohd Z.
    Position: Worker
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    OKX

    Date: Aug 12 2023
    Summary

    I am using it's since 2022 but now I am a huge fan of it. Its wallet facility is best. It's p2p service is beautiful.

    Positive

    OKX is the best among all exchange. I used all of them but OKX is the winner. You will be fan of OKX.

    Negative

    It's good to have an exchange like OKX for me. Better than 100s of exchanges.

    Read More...
    Official OKX Response
    Date: Aug 19 2023
    Thank you immensely for your incredible feedback! We're absolutely thrilled to hear that OKX has won your heart as the best exchange of all. Your support and appreciation truly mean a lot to us. We're delighted to have been able to provide you with a positive experience. It's fantastic to know that our wallet facility and peer-to-peer service have been beneficial for you. Your trust in us since 2022 and becoming a huge fan warms our hearts. We'll continue working hard to maintain this level of excellence and to keep meeting your expectations. Feel free to reach out if you have any more thoughts to share or if there's anything else we can do to enhance your experience. Thanks once again for your wonderful support and for being a part of the OKX community!
  • Reviewer Name: Jörg E.
    Position: User
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    OKX

    Updated: Aug 11 2023
    Summary

    All in all, highly recommended and safe.
    I like this account it is very nice.
    Recommend it more often.

    Positive

    Safe and reputable wallet bank.
    Prompt transfer of funds from the account.
    Clearly explained FAQ.

    Negative

    Unfortunately, you cannot deposit directly from the current account into the wallet.

    Read More...
    Official OKX Response
    Date: Aug 19 2023
    We appreciate your feedback about your experience with our services. Your input is valuable to us as we continuously strive to improve our offerings. We're pleased to hear that you find our wallet bank safe and reputable, and that transfers of funds from the account are prompt. The clarity of our FAQ section is also something we're proud of. Your observation about the inability to deposit directly from the current account into the wallet is duly noted. We understand the importance of convenient deposit methods and will take this into consideration for improvements. Your overall assessment of our services being highly recommended and safe is encouraging. We're glad to have met your expectations and provided a positive experience for you. Thank you for choosing us, and we're committed to continually enhancing our services based on your feedback. If you have more insights or questions, please feel free to reach out. Your feedback helps us serve you better.
  • Reviewer Name: A Verified Reviewer
    Position: Employee
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    One of the best exchanges!

    Updated: Aug 10 2023
    Summary

    My experience with OKX has been very good from the beginning. easy to register and fast to accept my docs. I found quite all the coin i was looking for and the quantity of orders type is very good. I love the trail stop and I'm using it very often!

    Positive

    Many coins, many order type, very good translation, very high liquidity.

    Good for automated bot and information.

    Negative

    No cons at the moment for me. I've all I need using this exchange.

    Read More...
    Official OKX Response
    Date: Aug 19 2023
    We're thrilled that our wide range of coins, diverse order types, high liquidity, and quality translation have positively impacted your experience. Meeting your trading needs and preferences is a key goal, and we're glad to have met that. We're pleased to learn that you currently have no cons to report. Your satisfaction is important to us, and we're glad that our platform is meeting your expectations. Your overall assessment is encouraging. We're delighted that your journey with OKX has been consistently positive. Streamlining the registration process and expediting document approval is something we prioritize. Knowing that you've found the coins you were looking for and appreciate the variety of order types is motivating. Thank you for choosing OKX as your trading platform and for your trust. If you have more insights or questions in the future, please don't hesitate to reach out. We're here to ensure your trading journey remains successful and rewarding.
  • Reviewer Name: A Verified Reviewer
    Position: Freelancer
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Innovative & most secure OKX exchange

    Updated: Aug 10 2023
    Summary

    It innovative, secure exchange. For airdrop hunter it is best exchange to join, many events, giveaways organize by OKX to earn free crypto.

    Positive

    User friendly, lots of free crypto giveaway. I have accumulated more thane 100k free BTC satoshi from learn & earn campaign.

    Negative

    I deposit with Coinbase for trading, I do some trades when I try to withdraw in Coinbase they refuse it. After convincing they give me withdraw.

    Read More...
    Official OKX Response
    Date: Aug 19 2023
    We're thrilled to learn that you find our platform user-friendly and have enjoyed the free crypto giveaways. Our goal is to create an accessible and enjoyable trading environment for our users. It's great to hear about your success with the Learn & Earn campaign, and we're pleased that you've accumulated over 100k free BTC satoshi. We apologize for any inconvenience you faced when withdrawing from Coinbase after trading on our platform. We understand that a seamless withdrawal experience is crucial, and we appreciate your patience and persistence in resolving the matter. Your feedback highlights areas where we can improve and provide a smoother experience for our users. Your overall assessment of our exchange as innovative and secure is heartening. We're committed to offering a platform that not only meets but exceeds your expectations. Your acknowledgment of our efforts to engage users through events, giveaways, and airdrops is greatly appreciated. Thank you for choosing OKX as your exchange of choice and for sharing your valuable insights. If you have more feedback, suggestions, or any questions in the future, please don't hesitate to reach out. We're here to ensure your trading experience remains rewarding and enjoyable.
  • Reviewer Name: A Verified Reviewer
    Position: IT consultant
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    OKX: A Game-Changer in the Digital Currency World

    Date: Aug 10 2023
    Summary

    Having used multiple digital currency platforms, OKX stands out for its efficiency, security, and user-centric approach. It's a platform that has truly understood the needs of its users and has delivered on its promises.

    Positive

    OKX offers a seamless user experience with a robust platform that caters to both beginners and seasoned traders. The interface is intuitive, the transaction speeds are impressive, and the security measures in place ensure peace of mind.

    Negative

    While the platform is generally user-friendly, the learning curve for absolute beginners might be a tad steep. Additionally, more educational resources would be beneficial.

    Read More...
    Official OKX Response
    Date: Aug 19 2023
    We're thrilled that you find our platform's user experience seamless and robust. Meeting the needs of both beginners and experienced traders is a priority for us. Your acknowledgment of our intuitive interface, impressive transaction speeds, and the peace of mind provided by our security measures is highly appreciated. Thank you for your honest feedback regarding the learning curve for absolute beginners. We recognize that there might be challenges for those new to trading, and we're committed to making the onboarding process as smooth as possible. Your suggestion for more educational resources is noted, and we're actively working to enhance our offerings. Your overall assessment is gratifying. We're proud that our platform's efficiency, security, and user-centric approach have resonated with you. Understanding and meeting our users' needs are fundamental to our mission, and we're glad to have delivered on that front. Thank you for choosing OKX and for your trust in our platform. Your feedback guides us on our journey to provide the best trading experience. If you have more insights or questions in the future, please don't hesitate to reach out. We're here to ensure your trading journey remains successful and rewarding.
  • Reviewer Name: A Verified Reviewer
    Position: User
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Feedback

    Updated: Aug 11 2023
    Summary

    In general, so far so good, in the future I intend to do other operations there I will have more information about OKX.

    Positive

    So far, all the options I've used haven't had any problems and it's been easy and fast.... both in terms of deposit and conversions.

    Negative

    I have nothing against it, I didn't use all the options offered, but the ones I used were all perfect.

    Read More...
    Official OKX Response
    Date: Aug 19 2023
    Thank you for taking the time to share your feedback with us. We're thrilled to hear that your experience with our platform has been positive so far. It's wonderful to know that you haven't encountered any issues and that both deposits and conversions have been easy and fast for you. We're committed to providing a smooth and efficient experience for our users. We're glad that the options you've used have met your expectations perfectly. Your satisfaction is our goal, and we're here to ensure that your transactions go as smoothly as possible. We're looking forward to serving you in the future as well. If you ever need more information or assistance with anything, please don't hesitate to reach out. We're here to help you every step of the way.
  • Reviewer Name: Prashant S.
    Position: Self Employed
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    One of the best crypto exchanges.

    Date: Aug 11 2023
    Summary

    I've had the pleasure of using OKX for my cryptocurrency trading needs for the past six months, and I must say, it's been a thoroughly satisfying experience. The exchange offers highly competitive rates, which has saved me a significant amount of money compared to other exchanges I've used in the past. But it's not just about the prices – the user interface is incredibly intuitive and easy to navigate, making it a breeze to buy and sell cryptocurrencies on the trade section. And if you prefer a more personal touch, the p2p marketplace is a great option, allowing you to connect directly with other traders and negotiate your own rates.

    one thing that really sets OKX apart from its competitors is the level of security they provide. With advanced encryption methods and state-of-the-art security protocols in place, I can rest assured that my assets are safe and secure at all times. Plus, the customer support team is always available to help with any questions or concerns I may have, providing timely and effective solutions to any issues that arise.

    Overall, I'm extremely happy with my decision to use OKX for my cryptocurrency trading needs. The combination of competitive rates, user-friendly interface, robust security measures, and excellent customer service makes it a top choice for anyone looking to get involved in the world of cryptocurrency.

    Positive

    This crypto exchange is so user friendly.
    Easy to use.
    Best price of USDT p2p.
    Fast transfer.
    Very reasonable withdrawal fee of crypto.
    Safe space.

    Negative

    Wish it had more crypto p2p options like btc, trx.

    Read More...
    Official OKX Response
    Date: Aug 19 2023
    We're thrilled that you find our platform user-friendly, appreciate the ease of use, and value the competitive pricing and swift transfers of our USDT P2P service. It's fantastic to hear that our reasonable withdrawal fees and commitment to security have also resonated with you. We appreciate your suggestion for expanding our P2P options, and we're actively working on enhancing our offerings to better cater to your preferences. Your description of your six-month journey with us, marked by competitive rates, an intuitive user interface, and the personalized touch of our P2P marketplace, is inspiring. Your recognition of our advanced security measures and responsive customer support truly motivates us. Thank you for making OKX your choice for cryptocurrency trading. Your trust fuels our commitment to delivering a top-tier experience encompassing competitive rates, security, usability, and excellent support. Should you ever have more insights to share or questions to ask, please know that we're here to assist. Your satisfaction and success in the world of cryptocurrency are our priorities.
  • Reviewer Name: A Verified Reviewer
    Position: Sr. Talent Acquisition
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good software for crypto market

    Date: Aug 10 2023
    Summary

    If I have to talk overall experience, My overall experience with OKX software has been positive, marked by its user-friendly interface and diverse cryptocurrency trading features. While minor issues like customer support response time and interface lags have been encountered, the platform's educational resources and trading potential stand out. With room for improvement, OKX remains a valuable tool for navigating the dynamic world of cryptocurrency trading.

    Positive

    I really liked OKX software, I been using it for around a year almost and what I found impressive about OKX software is its user-friendly interface and robust functionality. It makes cryptocurrency trading accessible even for newcomers. Despite minor glitches, OKX's diverse range of features, coupled with its educational resources, significantly aids in navigating the complex world of crypto trading. It's a valuable platform for both beginners and experienced traders.

    Negative

    Overall I like the software it has helped me in a lot of way, if I have to talk about what I didn't like is that while OKX software offers solid features, there are a few areas for improvement. Firstly, the customer support response time could be quicker, especially during peak trading times. Secondly, occasional interface lags have been observed, affecting real-time trading experiences. Lastly, the learning curve can be steep for newcomers. Despite these aspects, OKX's features and potential for crypto trading remain noteworthy.

    Read More...
    Official OKX Response
    Date: Aug 19 2023
    We're delighted to hear that you've had a positive experience using OKX software. Our dedication to providing a user-friendly interface and robust functionality is a key focus, and we're thrilled that it has made cryptocurrency trading accessible, even for newcomers. Your recognition of our educational resources is greatly appreciated. We appreciate your constructive feedback. While you've found value in our software, we understand the areas that need improvement. We acknowledge your observation regarding customer support response time, and we're actively working to enhance this aspect, especially during peak trading periods. Additionally, we apologize for any interface lags you've experienced; our team is continually optimizing the platform for real-time trading. We recognize that the learning curve can be steep for newcomers and are exploring ways to address this. Your overall experience is encouraging. We're pleased that our user-friendly interface and diverse cryptocurrency trading features have contributed to a positive experience for you. Your feedback reinforces our commitment to enhancing our services. Your support, coupled with your recognition of our platform's potential, motivates us to continually improve and offer a valuable tool for the dynamic world of cryptocurrency trading. Thank you for choosing OKX software and for your trust in our platform. If you have more insights, suggestions, or questions in the future, please don't hesitate to reach out. We're here to ensure your trading journey remains successful and rewarding.
  • Reviewer Name: A Verified Reviewer
    Position: Architect
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Platform with trajectory

    Updated: Aug 11 2023
    Summary

    In general, I use it from the wallet, holding and staking various tokens and some trading, I have also tried the "bot grid", which gave me some good results, but very low for what I expected.

    Positive

    Many options for all kinds of situations, spot trading, futures, margin, simple conversions, staking, bots, p2p, loans, web3, wallet, etc. lots of features at last.

    Negative

    That they have not notified that they delisted a token that I had, which I discovered when I put "withdraw", a legend appeared that said that I have assets to withdraw, because they did not give more support for such.
    Another thing, the P2P does not seem very polished, it is not competent to operate in $ARS, and the rest of the site lacks a lot of translation.

    Read More...
    Official OKX Response
    Date: Aug 19 2023
    Thank you for sharing your insightful feedback. We're pleased to hear that you've explored and utilized a variety of features across our platform, from spot trading to staking, bots, and more. Your positive experience with our extensive range of options is wonderful to know. We apologize for any inconvenience caused by the lack of notification regarding the delisting of a token. Your feedback is important, and we'll strive to enhance our communication in such situations. We also appreciate your input about the P2P experience and translation. Your observations about $ARS compatibility and the need for improved translation are noted. We're continuously working to refine these aspects to provide a better experience for our users. Your overall assessment reflects a diverse usage of our platform, from wallet and staking to trading and experimenting with the "bot grid." Your insights are invaluable as we work to optimize our services. We appreciate your support and understanding. If you have further feedback or questions, please don't hesitate to reach out. Your input helps us improve and tailor our offerings to better suit your needs.
  • Reviewer Name: Gabriel C.
    Position: Boss
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    I like to use OKX, but the problem IS that i have to come and complain here in the hope to reach the assistance service

    Date: Aug 10 2023
    Summary

    If you work for OKX and read this message, please put me in touch with the help desk people regarding the trading bots. Many thanks in advance.

    Positive

    The products are good, and the Interface is user friendly. I have a clear view of my assets, except with the bots.

    Negative

    I can't reach the assistance.

    Read More...
    Official OKX Response
    Date: Aug 19 2023
    Thank you for sharing your thoughts with us. We're glad to hear that you appreciate our products and find the interface user-friendly. Having a clear view of your assets is important, although we understand there might be some concerns with the bots. We apologize for any difficulty you've faced in reaching our assistance. Your feedback is invaluable in helping us improve our services. Rest assured, we're here to assist you. We'll make sure you're connected with our help desk team to address your questions and concerns regarding the trading bots. Please expect to hear from our help desk team soon. If you have any other questions or need assistance in the meantime, feel free to let us know. We're here to ensure you have a positive experience with OKX.
  • Reviewer Name: A Verified Reviewer
    Position: Investor
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A Seamless Trading Experience on OKX

    Date: Aug 10 2023
    Summary

    I recently had the opportunity to use OKX for cryptocurrency trading, and I must say, the experience was nothing short of impressive. From the intuitive user interface to the wide range of supported cryptocurrencies, OKX proved to be a reliable platform for both beginners and experienced traders.

    One of the standout features of OKX is its user-friendly interface. Navigating through the platform was a breeze, and I was able to quickly access all the essential tools needed for trading. The well-designed charts and real-time price updates provided a clear picture of the market trends, aiding in making informed decisions.

    The variety of cryptocurrencies available on OKX is truly commendable. Whether you’re looking to trade major coins like Bitcoin and Ethereum or exploring more niche altcoins, OKX offers an extensive selection. This diversity allows traders to diversify their portfolios and take advantage of various market opportunities.

    Moreover, I was impressed by the security measures implemented by OKX. The platform’s two-factor authentication (2FA) and cold storage solutions added an extra layer of protection to my assets, giving me peace of mind while trading.

    While using OKX, I also had the chance to interact with their customer support. The support team was prompt, courteous, and knowledgeable, assisting me with my inquiries in a timely manner. This level of customer service further reinforced the reliability of the platform.

    In conclusion, my experience with OKX was exceptional. The platform’s user-friendly interface, extensive range of cryptocurrencies, robust security measures, and responsive customer support make it a top choice for cryptocurrency trading. Whether you’re a beginner or a seasoned trader, OKX provides the tools and resources you need for successful trading. I highly recommend OKX to anyone looking for a seamless and secure trading experience.

    Positive

    1. Wide Range of Crypto Assets: OKX offers the opportunity to trade a variety of crypto assets. It encompasses both well-known coins and lesser-known altcoins, providing a diverse range of trading options.
    2. User-Friendly Interface: The platform boasts a user-friendly interface that is easy to navigate, even for beginners. Tools like charts and price updates are effectively presented, aiding in understanding and tracking market movements.
    3. Security Measures: OKX takes security seriously. Features such as two-factor authentication (2FA) and cold storage solutions enhance the safety of user assets.
    4. Variety of Trading Options: In addition to spot trading, OKX supports futures, options, and other derivative products. This caters to users with different trading strategies and risk tolerances.
    5. Prompt and Responsive Customer Support: Users can receive quick and effective support. The platform’s customer support team provides rapid responses to questions and issues, enhancing the user experience.

    Negative

    1. Cryptocurrency-to-Cryptocurrency Trading Only: OKX solely focuses on cryptocurrency-to-cryptocurrency trading. It does not offer direct trading between crypto and fiat currencies.
    2. Complex User Interface: The platform’s in-depth features and tools may appear complex or confusing to some users. A learning curve might be required to fully understand how to use them.
    3. Regulation and Compliance Concerns: Cryptocurrency exchanges often operate with less stringent regulations, which can raise security concerns for some users. Those preferring platforms subject to tighter regulations might look elsewhere.
    4. Learning Curve: Cryptocurrency trading, in general, can be complex, leading to a learning curve for newcomers. Understanding all the features and functionalities of OKX might take some time.

    Read More...
    Official OKX Response
    Date: Aug 19 2023
    We're thrilled to know that our wide range of crypto assets, user-friendly interface, security measures, diverse trading options, and responsive customer support have contributed positively to your experience. Providing a diverse and user-centric trading environment is a priority for us, and we're glad to have met those expectations. Your observations about the cons are noted. We're aware that our focus on cryptocurrency-to-cryptocurrency trading might limit some users' preferences. While we strive to offer advanced features, we also recognize that complexity might pose a challenge for certain users. We're continuously working to enhance our offerings and user experience. Your overall assessment is truly encouraging. We're delighted that you found our platform's user-friendly interface and wide variety of supported cryptocurrencies to be standout features. Offering a seamless and secure trading experience is at the core of our mission, and we're thrilled that we could deliver that to you. Thank you for choosing OKX for your cryptocurrency trading needs and for your trust in our platform. Your feedback drives us to improve continuously. If you have more insights, or questions, or would like assistance in the future, please don't hesitate to reach out. We're here to ensure your trading journey remains successful and rewarding.
  • Reviewer Name: A Verified Reviewer
    Position: Marketing officer
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very cool

    Date: Aug 10 2023
    Summary

    Intuitive and easy to use platform I would recommend it to my friends and family, many incentives and not very expensive fees.

    Positive

    Very intuitive and simple to use in addition the platform offers a wide range of assets, trading in this platform is simple and the exchange, deposit and withdrawal fees are very competitive compared to other exchanges.

    Negative

    N/A.

    Read More...
    Official OKX Response
    Date: Aug 19 2023
    Thank you for sharing your feedback about your experience with OKX. We greatly value your insights, as they help us understand both our strengths and areas for improvement. We're pleased to hear that you find our platform very intuitive and simple to use. Providing a user-friendly experience is a priority for us, and we're glad that our wide range of assets has added value to your trading journey. Additionally, your acknowledgment of competitive fees is motivating. Thank you for notating "N/A" under cons. We're glad to hear that your experience has been positive overall. Your overall assessment is heartening. We're delighted that you consider our platform intuitive and easy to use, and that you would recommend it to your friends and family. Your recognition of our incentives and fee structure is appreciated.
  • Reviewer Name: A Verified Reviewer
    Position: Site co-ordinator
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent trading app

    Date: Aug 10 2023
    Summary

    I just want to say that this trading app was very convenient and very easy to use.

    Positive

    I like this trading app. Hopefully it will be more and more years to operate this app.

    Negative

    Nothing, so far it is good for me.

    Read More...
    Official OKX Response
    Date: Aug 19 2023
    We're pleased to hear that you're enjoying our trading app and that you're looking forward to using it for years to come. Providing a positive and enduring trading experience is something we aim for, and your satisfaction is a testament to our efforts. Your overall assessment is heartening. We're delighted that our trading app has proven to be convenient and easy to use for you. Providing a seamless and user-friendly trading environment is a top priority, and we're glad that you've found our app to be just that. Thank you for choosing our trading app and for your trust in our platform. If you have more insights, questions, or would like assistance in the future, please don't hesitate to reach out. We're here to ensure your trading journey remains successful and rewarding.
  • Reviewer Name: Ahmet Gökhan Ç.
    Position: Finance
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Alert when order is executed

    Date: Sep 08 2023
    Summary

    I expect the number of coins to be traded to increase. I also want objection processes to be resolved faster on the P2P platform.

    Positive

    The fact that the stop loss orders entered in futures transactions are realized very quickly, the features of the P2P platform are very advanced compared to the similar ones.

    Negative

    Lack of a sound or alert notification feature when the order we enter in spot or futures transactions is executed.

    Read More...
    Official OKX Response
    Date: Sep 16 2023
    Thank you for your valuable feedback. We're pleased to hear that you appreciate the quick execution of stop-loss orders in future transactions and find our P2P platform's features advanced compared to others. Regarding your suggestion for sound or alert notifications when orders are executed in spot or future transactions, we'll certainly consider this to enhance the user experience. We understand your expectations for an increased variety of coins to trade and faster resolution of objection processes on the P2P platform. Your feedback helps us improve, and we'll work on addressing these aspects to provide you with an even better experience. If you have any more suggestions or questions, please feel free to share them with us via email at support@okx.com. Your input is highly valuable to us, and we're committed to continually enhancing our services.
  • Reviewer Name: Sahil G.
    Position: Business owner
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best in class

    Date: Aug 10 2023
    Summary

    One of the best exchange I have used till far even better than Binance only add few more coins and increase leverage like MEXC global then in no time you will have to the most liquidity.

    Positive

    OKX exchange and wallet in one app with the support of multi-chain coins and also live P&L of funds which most other exchanges lack.

    Negative

    Sometimes app become slow and unresponsive and P&L is wrongly displayed which is maybe due to glitch.

    Read More...
    Official OKX Response
    Date: Aug 19 2023
    We appreciate you taking the time to share your feedback about your experience with OKX. Your insights provide valuable information that helps us continually improve our services. We're glad to hear that you've found value in having the OKX exchange and wallet combined into one app, offering support for multi-chain coins. Additionally, the availability of live P&L of funds is something we've worked hard on, and we're delighted to know that it has set us apart from other exchanges. We apologize for any inconvenience you've experienced with app performance and the occasional incorrect display of P&L. Technical glitches can sometimes impact user experience, and we're actively working to address these issues and provide a smoother experience for all users. Your overall assessment of OKX as one of the best exchanges you've used is encouraging, and we're grateful for your support. Your suggestions regarding adding more coins and increasing leverage are duly noted. We're continuously striving to enhance our offerings and provide a platform that meets the evolving needs of our users. Thank you for choosing OKX as your preferred exchange and for sharing your thoughts. Your feedback is instrumental in our journey to provide a seamless and rewarding trading experience. If you have more insights, suggestions, or questions in the future, please don't hesitate to reach out. We're here to ensure your experience remains exceptional.
  • Reviewer Name: Josue G.
    Position: Software Developer
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A Stellar Experience on OKX Crypto Trading Platform!

    Date: Aug 10 2023
    Summary

    My time spent on the OKX crypto trading platform has been largely positive, although there are a couple of areas that could use some improvement.

    While the OKX platform boasts impressive strengths in security, simplicity, and trading options, these areas of improvement should be addressed to offer an even more seamless and comprehensive experience. Nonetheless, it remains a viable platform for crypto trading enthusiasts.

    Happy trading!

    Positive

    Security at its best: ⭐⭐⭐⭐⭐
    The platform's security measures are robust, providing peace of mind for traders of all levels.

    Simplicity Redefined: ⭐⭐⭐⭐⭐
    The user interface is remarkably intuitive, making trading and portfolio management a breeze.

    A Plethora of Possibilities: ⭐⭐⭐⭐⭐
    The wide array of trading products offered is a standout feature that caters to diverse trading preferences.

    Negative

    Input Fields' Character Limits: ⭐⭐
    While the platform's interface is user-friendly, one drawback is the character limit on input fields, which can be too short when attempting to enter the desired amount for certain products. This can lead to frustration, especially when dealing with larger quantities.

    Limited Chain Support for Deposits/Withdrawals: ⭐⭐
    OKX could enhance its user experience by expanding the list of supported chains for deposits and withdrawals. Notably, the absence of popular chains like BNB Smart Chain (BEP20) can be limiting for traders who prefer these options.

    Read More...
    Official OKX Response
    Date: Aug 19 2023
    Thank you for sharing your detailed feedback about your experience with OKX. Your insights are invaluable to us, and we're grateful for your thoughtful assessment. We're pleased that our commitment to security has resonated with you. Providing a secure trading environment for traders of all levels is a priority, and your trust is greatly appreciated. On the other hand, we're delighted that our user interface has made trading and portfolio management a seamless experience for you. Simplicity and ease of use are at the core of our design philosophy. We apologize for any inconvenience caused by the character limits on input fields. Your feedback highlights an area we're actively working to improve. Additionally, we appreciate your suggestion regarding chain support for deposits and withdrawals. Expanding our supported chains is a consideration as we evolve our services. We're glad your overall experience on OKX has been positive. We value your candid assessment and acknowledge the areas that require improvement. Your feedback about security, simplicity, and trading options as our strengths is motivating. We're committed to addressing the areas you've mentioned for improvement to enhance your experience further. Thank you for being a part of the OKX community. Your trust fuels our dedication to continuous improvement. If you have more insights or questions, please feel free to reach out. Your input is pivotal in shaping our platform's future.
  • Reviewer Name: Palak J.
    Position: PM
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Efficient Trading Platform

    Date: Aug 10 2023
    Summary

    Stands out with its impressive range of tradable assets and user-friendly interface. The platform's security measures provide confidence, while its potential for improvement lies in enhancing customer support availability. Despite this, OKX remains a promising choice for traders looking for a diverse trading experience.

    Positive

    User-friendly interface, diverse range of tradable assets, robust security measures.

    The user-friendly interface and stringent security measures ensure a seamless and safe trading experience. Additionally, the platform's consistent innovation and regular updates enhance its appeal, making it a standout choice for me and other traders.

    Negative

    Limited customer support availability, occasional trading delays during high volatility.

    Read More...
    Official OKX Response
    Date: Aug 19 2023
    Thank you for sharing your valuable feedback about your experience with OKX. Your insights are invaluable in helping us understand both our strengths and areas for improvement. We're pleased to know that our user-friendly interface and stringent security measures have provided you with a seamless and secure trading experience. Your recognition of our efforts in these areas is greatly appreciated. On the other hand, we apologize for any inconvenience you've encountered due to limited customer support availability and occasional trading delays during high volatility. Your feedback is essential in guiding us to enhance these aspects of our service. Your overall assessment is insightful. We're proud of the standout features you've highlighted, including our diverse range of tradable assets and user-friendly interface. We take note of your suggestion to enhance customer support availability as a potential for improvement. Thank you for being a part of the OKX community. Your trust and feedback fuel our dedication to continuous improvement. If you have further insights or inquiries in the future, please don't hesitate to reach out. We're here to ensure your trading journey remains rewarding and secure.
  • Reviewer Name: A Verified Reviewer
    Position: Técnico
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Assessment

    Updated: Aug 11 2023
    Summary

    In general, the website is very happy with its use, but some things still need improvement, especially in terms of Investments.

    Positive

    Analyzing the positive points are the speed with which operations are carried out both in the purchase and sale of assets.

    Negative

    Negative points are automatic investments that are very hidden you have to search a lot to find what you are looking for You have to acidify the girls to facilitate access.

    Read More...
    Official OKX Response
    Date: Aug 19 2023
    Thank you for sharing your valuable feedback with us. We're pleased to hear that you've experienced the benefits of our platform's efficiency, particularly in the speed of operations for both buying and selling assets. We appreciate your candid observation regarding automatic investments. Your feedback highlights an area where we can enhance user experience. We're continuously working to improve and simplify navigation, making it easier for you to find what you're looking for. Your overall assessment of the website being user-friendly is wonderful to hear. We understand that there's room for improvement, especially in terms of investments, and we're committed to addressing these areas. We're grateful for your support and insight. If you have any more feedback or suggestions, please feel free to share. Your input helps us refine and tailor our services to meet your needs better.
  • Reviewer Name: A Verified Reviewer
    Position: Freelancer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Smooth, fast and secure Transacations

    Date: Aug 10 2023
    Summary

    I can say that the platform itself is highly recommendable. Beside the simplicity of the UI makes it easy to use and to navigate for what you looking on the app. Two thumbs up 👍👍

    Positive

    I like how fast the transaction I’ve made on this platform. Also the security features is very well recommended. User interface is beginner friendly and good for beginners in crypto like me. Recommendable apps for beginner as well for those pro crypto enthusiast.

    Negative

    As of now I don’t have much to dislike with this platform. Like I said it’s easy to use and navigate.

    Read More...
    Official OKX Response
    Date: Aug 19 2023
    We're delighted that you've found our transaction speeds to be fast and that our security features have met your expectations. It's great to know that our user interface has been beginner-friendly and beneficial, particularly for newcomers to the world of crypto like yourself. We're pleased to hear that you haven't encountered any significant issues or dislikes with our platform. Our goal is to provide a seamless and user-friendly experience, and we're glad that it's been reflected in your usage. Your overall assessment that our platform is highly recommendable is truly encouraging. We're glad that the simplicity of our user interface has contributed to an easy and navigable experience for you. Your positive feedback serves as a motivation for us to continue delivering a user-centric platform. Thank you for choosing our platform and for your kind words. If you have any more insights, suggestions, or questions in the future, please feel free to reach out. We're here to ensure that your experience remains positive and rewarding.
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