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What is OctopusPro?

OctopusPro serves as a comprehensive solution for managing field services, equipping mobile and home service companies with tools for efficient scheduling, booking, invoicing, and workforce oversight. Tailored for various sectors, such as cleaning, landscaping, pest control, healthcare, and automotive services, OctopusPro significantly boosts operational efficiency by automating processes and enhancing customer engagement.

With functionalities that include real-time tracking, automated alerts, secure payment solutions, and easy online booking, OctopusPro effectively reduces administrative burdens while increasing productivity and revenue. Its adaptable interface is suitable for enterprises of any size, simplifying the management of services considerably.

Thousands of professionals trust OctopusPro to optimize their operations, elevate customer satisfaction, and facilitate seamless business growth, making it an essential tool in the competitive service industry landscape. By choosing OctopusPro, businesses position themselves for success in an ever-evolving marketplace.

Pricing

Price Starts At:
$10 per month
Free Trial Offered?:
Yes

Screenshots and Video

Company Facts

Company Name:
OctopusPro
Date Founded:
2011
Company Location:
Australia
Company Website:
www.octopuspro.com
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Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

OctopusPro Categories and Features

Tradesman Job Management Software

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Locksmith Software

Billing & Invoicing
CRM
Dispatch Management
GPS Tracking
Inventory Management
Mobile Access
Payment Processing
Scheduling
Work Order Management

Limo Software

Accounting / Payroll
Customer Management
Dispatching / Navigation
Driver Management
Job Dashboard
Pricing Management
Reservation Management

Field Service Management Software

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Field Sales Software

Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management

Carpet Cleaning Software

Billing & Invoicing
Customer Management
Dispatch Management
Equipment Tracking
Mobile Access
Online Booking
Scheduling
Work Order Management

More OctopusPro Categories

  • Reviewer Name: Hari K.
    Position: CEO
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    All round Effectiveness and Usefulness

    Date: Jul 06 2025
    Summary

    Whether you're looking to simplify your appointment booking system, provide better service to your clients, or gain real-time visibility into your field operations, OctopusPro offers all the tools needed to succeed.

    Positive

    OctopusPro is a robust and flexible appointment scheduling and field service management solution. It excels in streamlining operations for businesses that rely on mobile teams and need an integrated platform for scheduling, tracking, invoicing, and customer communication.

    Negative

    For medium to large service businesses looking to reduce administrative overhead and improve operational efficiency, OctopusPro is a solid investment. Even small businesses that plan to scale will find the platform’s feature-rich environment and automation tools a strong competitive advantage.

    Read More...
  • Reviewer Name: Mike C.
    Position: User
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Beyond Impressed with OctopusPro Features

    Date: Mar 23 2025
    Summary

    Using OctopusPro to send out basic email campaigns to my clients abroad has been one of my primary use cases thus far. In my state, it's really hard to obtain working numbers for marketing purposes; OctopusPro fills that void. Due to the fact that I can now reach audiences without running around, this alone has increased my MRR.

    Positive

    As for the headline, OctopusPro CRM's features and capabilities have me completely blown away. Close offers the majority of what I need to keep my pipeline running and my team informed, therefore I recently migrated from GoHighLevel to manage both my team and my side projects. With the integrations, I truly can't go wrong; moving from GHL was simple, and lengthy YouTube videos weren't necessary to understand what to do or how to do it.

    Negative

    I don't despise this for a certain reason. However, the lack of a dark mode choice bothers me. I haven't discovered it, if there is. I enjoy OctopusPro just the way it is, apart from that. Since I haven't strayed from what I need it for, I am staying true to that. Thus, I don't have many dislikes.

    Read More...
  • Reviewer Name: Samuel J.
    Position: CEO
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Extraordinary software for business owners

    Date: May 25 2025
    Summary

    So far, the software is Incredible, usable and Impressive, and I highly do recommend the use of the software for business owners.

    Positive

    OctopusPro is nothing short of an extraordinary software for all business owners out there, and the tool has helped Improve the lifespan of so many businesses, Including mine.

    Negative

    I really enjoy the product's deliverables, and I don't think I have anything that I disliked about them.

    Read More...
  • Reviewer Name: Corrado V.
    Position: CEO
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A comprehensive tool for Field Service Management

    Date: Jun 30 2025
    Summary

    Whether I’m working online or using the desktop app, everything I need is integrated into a single, consistent environment. This greatly simplifies my workflow and saves time by eliminating the need to switch between multiple tools.

    Positive

    OctopusPro is a powerful and comprehensive tool that supports the entire FSM lifecycle – from tracking and scheduling to documentation and field sales. I especially appreciate the smart tracking features, which make tracking and development much faster.

    Negative

    There are no downsides that I had noticed during the usage.

    Read More...
  • Reviewer Name: Brian W.
    Position: CEO
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Essential FSM for financial service

    Date: Aug 13 2025
    Summary

    Our experience with OctopusPro has been nothing short of great and amazing and I suppose I should recommend the same to you.

    Positive

    OctopusPro's service has been a great compliant service with our company's needs, and it has set the pace for effective field service management.

    Negative

    We visibly don't have aything that we dislike about OctopusPro.

    Read More...
  • Reviewer Name: Albert B.
    Position: CEO
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    OctopusPro provides the best FSM service

    Date: Aug 13 2025
    Summary

    OctopusPro is a great tool for FSM and does not require any other specialty. The platform is consistently Improve their services.

    Positive

    No doubt that OctopusPro has been providing effective and efficient FSM service for quite some time now. And what has really helped me is their scheduling feature, I can now automate schedules without any form of worry.

    Negative

    I don't think there is anything that OctopusPro can work on for Improvement because they are always Improving and reviewing their services.

    Read More...
  • Reviewer Name: Mike T.
    Position: CEO
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Leading FSM platform and tracking service

    Date: May 24 2025
    Summary

    Our business has completely changed and there is a great transformation. Tracking and scheduling has become more easy.

    Positive

    OctopusPro has been a FSM platform that has helped transform our business and the features they render has helped our business Improve.

    Negative

    There is nothing I didn't like about the service rendered by OctopusPro.

    Read More...
  • Reviewer Name: Celina W.
    Position: Broker
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great communication and Implementation

    Date: Mar 29 2025
    Summary

    Overall, we were able to achieve our goal as OctopusPro came through for us, and we have decided to make a continual usage of their product.

    Positive

    We had problem keeping track of our activities and getting every detail, thus we came across OctopusPro which provided us a solution.

    Negative

    There was nothing we could pinpoint that they could have done differently or Improved on.

    Read More...
  • Reviewer Name: Jeffery M.
    Position: CEO
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use FSM tool with solid analytics

    Date: Mar 20 2025
    Summary

    OctopusPro streamlines our procedures from beginning to end. OctopusPro contains our complete workflow, from the first visit to the estimates and task completion. Keeping all of our chores, schedules, and information in one location is simple.

    Positive

    Every day, we utilize it for all of our scheduling. Additionally, it seamlessly links with our Quickbooks. OctopusPro is where we submit all of our quotations and handle all of our payment processing. The procedure was rather easy when we switched to OctopusPro a while back, and the support staff was available to help us with any stages we required assistance with.

    Negative

    We don't think utilizing OctopusPro has any major disadvantages. We would prefer to stick with OctopusPro despite being frequently contacted about other FSMs available on the market.

    Read More...
  • Reviewer Name: Chris P.
    Position: Chief Executive Officer
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Exceptional CRM with Incredible usability

    Date: Mar 25 2025
    Summary

    The arrangement of client data was among the most obvious advantages we observed. All of our client data was centralized in the CRM, which made it simple to access and handle. To locate contact information or communication history, we no longer had to search through disorganized spreadsheets and emails. We saved a great deal of time and effort since we had easy access to everything we needed.
    There has also been a noticeable improvement in customer service. We can now offer each customer individualized service because the CRM contains a comprehensive history of encounters. This has increased customer satisfaction and made problem solutions more effective. Our staff can rapidly ascertain the requirements and preferences of a client, resulting in more individualized and responsive service.

    Positive

    However, this CRM's features are what really make it unique. It provides a full range of capabilities that meet all of my business needs, even though it is less expensive than many premium systems. Our workflow has been greatly streamlined by the automation technologies, saving us time and effort.
    Additionally, the integration features are excellent, integrating with various platforms and products that we use on a daily basis with ease.
    OctopusPro offers outstanding value for the money. Even when compared to more expensive systems, its greater features and ease of use make it an exceptional option. Any company searching for a dependable, productive, and affordable CRM solution should definitely give it a try.

    Negative

    Despite having a good collection of fundamental functions and an easy-to-use interface, OctopusPro lacks customization options.
    Hence, when business processes are distinct and include numerous systems, can be a major disadvantage.

    Read More...
  • Reviewer Name: Aki I.
    Position: Director of Administration
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Exceptional Mobile Experience

    Date: Jul 14 2025
    Summary

    Field staff love that they don’t have to constantly call the office or rely on paperwork. Everything they need—from customer info to past job history—is right at their fingertips.

    Positive

    OctopusPro's mobile app (available for both iOS and Android) is one of the best-rated in its category. It's built with the field technician in mind, offering a smooth, uncluttered UI that mirrors the functionality of the desktop dashboard.

    Negative

    Definitely nothing that I can say I dislike about them.

    Read More...
  • Reviewer Name: Craig C.
    Position: Managing Director
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Perfect software for fsm and management

    Date: Aug 12 2025
    Summary

    My experience using the product these last six months has been nothing short of amazing and Impressive. I will like to recommend them and give them the five star they deserve.

    Positive

    One of the things that I find most Intriguing and useful for my fitness business is the effective management. And I have also been able to track the fitness of my clients using the app, as I can tailor it to my needs.

    Negative

    So far, there is nothing particularly that I can point at that I dislike and not useful about the product.

    Read More...
  • Reviewer Name: Guillaume P.
    Position: CEO
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great for scheduling

    Date: May 29 2025
    Summary

    I am more Interested in the scheduling feature, and It has been very useful and helpful! Highly recommended

    Positive

    OctopusPro is great for scheduling and the platform is intuitive, and understands our business needs.

    Negative

    There is nothing visible that I think I dislike about OctopusPro. Great service, great scheduling!

    Read More...
  • Reviewer Name: Max S.
    Position: Managing Director
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Just the automation and CRM you need

    Date: Jul 19 2025
    Summary

    OctopusPro made sure that the software is always functional by constantly updating the software and keeping it relevant.

    Positive

    You do not have to keep searching for CRM software when you have OctopusPro. They help you to solve all the issues you have with Scheduling and tracking.

    Negative

    You just have to love everything about the software.

    Read More...
  • Reviewer Name: Chike A.
    Position: CEO
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Incredible field sales product

    Date: Mar 27 2025
    Summary

    Incredible experience so far. They are quite the best at Field Service Management, and they know there ways through it.

    Positive

    Using OctopusPro Product and software has Improved our sales on the field, and they have better helped us in Impressive management.

    Negative

    There us nothing detestable about OctopusPro. They are absolutely useful.

    Read More...
  • Reviewer Name: Mario B.
    Position: CEO
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Your ticket to quick and easy appointment management

    Date: Jul 31 2025
    Summary

    Powered by very effective sets of support system, the OctopusPro system has been an easy platform for use.

    Positive

    OctopusPro is not just an effective platform, It is also your ticket to quick, easy appointment management.

    Negative

    There is nothing that I do not like about OctopusPro.

    Read More...
  • Reviewer Name: Yi C.
    Position: CEO
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Octopuspro is a smart Investment for fitness business

    Date: Aug 04 2025
    Summary

    This unified platform helps us stay efficient, provide a better client experience, and grow the business with fewer administrative headaches. With 24/7 support and a reliable cloud-based setup, OctopusPro is a smart investment for fitness businesses that want to simplify operations and focus more on training clients.

    Positive

    As a personal training studio with multiple coaches and clients, OctopusPro helps us manage session bookings, trainer schedules, payment tracking, and client feedback — all in one platform. Clients appreciate the automated reminders and online booking options, and we love the visibility we get into staff availability and session history. The ability to issue quotes and invoices directly through the system has cut down significantly on manual work.

    Negative

    The platform isn’t tailored to fitness out of the box—there are no native options for tracking fitness goals, progress metrics, or client programs. Some customization was needed.

    Read More...
  • Reviewer Name: Alex D.
    Position: CEO
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Saves Hours Every Week – A No-Brainer!

    Date: May 23 2025
    Summary

    The mobile app is a nice bonus for on-the-go access. If you’re still manually managing documents, you’re wasting time—this tool pays for itself quickly!

    Positive

    The AI-powered sorting and search features cut our document retrieval time in half, and the automated filing system keeps everything organized effortlessly.

    Negative

    The PaperOffice Smart AI Suite has been a game-changer for our team. As a marketing agency, we deal with contracts, invoices, and client documents daily.

    Read More...
  • Reviewer Name: Eric F.
    Position: Team Leader
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    OctopusPro is a dream CRM

    Date: Feb 24 2025
    Summary

    Ease of use and seamless integration. Will continue to use this Incredible CRM platform, and I recommend them.

    Positive

    I adore OctopusPro's true efficiency. In a sense, everything is integrated. Emails link and synchronize with current leads. It's easy to convert leads into sales. It is possible to carry out contracts within the workflow. It doesn't take long to finish the lead activity. Comparing Pipedrive to other CRMs I've used in the past has been refreshing.

    Negative

    Nothing to complain on since using the service at OctopusPro.

    Read More...
  • Reviewer Name: Rosa J.
    Position: Operations Management
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Enhanced Operational Efficiency

    Date: Jul 23 2024
    Summary

    OctopusPro has been instrumental in enhancing our efficiency and client satisfaction at Zenin Massage. Its user-friendly interface, automation features, and responsive support have made it an indispensable tool for managing our business operations effectively. We highly recommend OctopusPro to any service-oriented business looking to streamline their processes and improve customer experience.

    Positive

    OctopusPro has significantly simplified our scheduling and booking operations. The intuitive interface allows our clients to book appointments seamlessly through our website, enhancing convenience and satisfaction. The mobile app has been instrumental in managing our staff schedules efficiently, reducing administrative workload.

    Negative

    OctopusPro offers extensive features, navigating through all of them can initially be overwhelming for new users. However, with time and guidance, mastering the system becomes easier.

    Read More...