What is OmniCare?
Sigma Software's OmniCareTM Real-time, Online Convergent (Multi-Play) Billing solution removes barriers to delivering sophisticated real-time convergent experiences, providing an extensive array of core real-time products that aim to increase subscriber acquisition, enhance revenue streams, and improve overall profitability. Understanding the critical importance of accurate charging and billing in shaping the Quality of Experience (QoE) for Communication Services Providers (CSPs), Sigma Software developed OmniCare™ to enable effortless management across various services, networks, and subscriber categories. This cutting-edge solution achieves true convergence through a unified billing platform that adeptly handles prepaid transactions, real-time charging, and numerous services, including wireless (4G, LTE, VoLTE), cable, broadband, satellite, data, voice, and SMS. Furthermore, it supports postpaid clients by providing sophisticated functionalities such as detailed customer hierarchies, CDR re-rating, volume discounts, customizable reporting, roaming fees, and interconnect billing, ensuring that all customer needs are thoroughly addressed. Consequently, CSPs are empowered to boost their operational efficiency while also elevating customer satisfaction levels significantly. With OmniCare™, businesses can adapt to the evolving market demands and maintain a competitive edge in the telecommunications industry.
Integrations
Similar Software to OmniCare
Datagate Telecom Billing
Datagate provides a software-as-a-service and telecom billing solution tailored for managed service providers (MSPs) that offer unified communications as a service (UCaaS) VoIP, as well as mobile voice and data solutions. It seamlessly integrates with various widely-used software platforms favored by MSPs, such as ConnectWise Manage and QuickBooks, ensuring a smooth operational flow. In addition to billing, Datagate and its partners are equipped to manage all aspects of telecom tax and compliance requirements effectively. This comprehensive approach allows MSPs to focus more on their core business while leaving the complexities of billing and compliance to experts.
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Jesta Vision Suite
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ESKA Digital Billing
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Csmart DRM
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Among its notable features and advantages are:
Convergent Billing: Effectively unifies prepaid and postpaid services, usage-based charges, and one-time fees into a single billing framework.
Real-Time Insights: Delivers crucial analytics and assurance for immediate visibility into diverse revenue channels.
Flexible Product Catalog: Enables swift modifications to product offerings and pricing strategies, thus expediting service deployments.
Automated Reconciliation: Integrates settlement processes that lessen revenue leakage while decreasing the chances of human error.
Integrated Tax & Compliance: Simplifies intricate billing activities and guarantees compliance with regulatory mandates, ensuring operations run smoothly.
By leveraging these capabilities, Csmart DRM empowers businesses to thrive in an increasingly competitive landscape.
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Screenshots and Video
Company Facts
Company Name:
Sigma Software Solutions
Date Founded:
2002
Company Location:
Canada
Company Website:
www.sigma-software.ca
Product Details
Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
OmniCare Categories and Features
Utility Billing Software
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Catalog Management Software
Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Desktop Publishing
Pricing Management
Product Comparison
Search
Billing and Provisioning Software
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP