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What is OmniCare?

Sigma Software's OmniCareTM Real-time, Online Convergent (Multi-Play) Billing solution removes barriers to delivering sophisticated real-time convergent experiences, providing an extensive array of core real-time products that aim to increase subscriber acquisition, enhance revenue streams, and improve overall profitability. Understanding the critical importance of accurate charging and billing in shaping the Quality of Experience (QoE) for Communication Services Providers (CSPs), Sigma Software developed OmniCareâ„¢ to enable effortless management across various services, networks, and subscriber categories. This cutting-edge solution achieves true convergence through a unified billing platform that adeptly handles prepaid transactions, real-time charging, and numerous services, including wireless (4G, LTE, VoLTE), cable, broadband, satellite, data, voice, and SMS. Furthermore, it supports postpaid clients by providing sophisticated functionalities such as detailed customer hierarchies, CDR re-rating, volume discounts, customizable reporting, roaming fees, and interconnect billing, ensuring that all customer needs are thoroughly addressed. Consequently, CSPs are empowered to boost their operational efficiency while also elevating customer satisfaction levels significantly. With OmniCareâ„¢, businesses can adapt to the evolving market demands and maintain a competitive edge in the telecommunications industry.

What is Aradial?

For more than twenty years, Aradial Technologies has been providing comprehensive billing, policy control, and AAA software solutions tailored for Internet service providers, regardless of their scale. Their ability to seamlessly integrate with existing IT and network infrastructures allows both small providers and large ISPs serving millions of users to easily adopt Aradial's offerings. The extensive product lineup from Aradial opens up new avenues for a variety of sectors, including ISPs, MNO/MVNO, hotspots, WISP, LTE, FTTH, mobile 3G/4G/5G, WIMAX, VOIP, IPTV, ASPs, and wireless LAN. To date, over 1,000 operators in 80 different countries have selected Aradial to fulfill their operational requirements. The company’s Convergent Billing software provides a diverse array of functionalities, encompassing both prepaid and postpaid services, subscription billing, ISP billing, AAA, PCRF, LTE billing, HSS, CRM, and PRM. Additionally, Aradial offers a Radius server that is well-suited for various applications, including ISP, VOIP, DSL/PPPoE/FTTH, and MNO. The software has also been specifically designed for convergent billing and AAA (Diameter & RADIUS) in LTE, LTE HSS, and 3G mobile environments, addressing technologies such as 3GPP, GSM, and CDMA2000, while also supporting M2M billing solutions. This wide-ranging suite of services firmly establishes Aradial as a prominent player in the telecommunications software sector, continuously adapting to meet the evolving demands of the industry. As technology advances, Aradial’s commitment to innovation ensures they remain at the forefront of providing essential solutions for their clients.

Media

Media

Integrations Supported

Optimum

Integrations Supported

Optimum

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sigma Software Solutions

Date Founded

2002

Company Location

Canada

Company Website

www.sigma-software.ca

Company Facts

Organization Name

Aradial Technologies

Date Founded

1997

Company Location

Canada

Company Website

www.aradial.com

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Catalog Management

Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Desktop Publishing
Pricing Management
Product Comparison
Search

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Wireless Expense Management

CRM
Custom Rate Plans
Discount Management
Metered Billing
Move / Add / Change Options
Procurement Management
Split Billing
Supports WiFi Hotspots
Usage Reporting

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Globetek Infoway Pvt. Ltd.