On.Care Verified Customer Reviews (2026)

CareLineLive is an all-in-one, cloud-based homecare management platform trusted by over 700 home care agencies and domiciliary care providers across the UK and Australia. The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR, payroll, invoicing and the Care Circle portal for friends and family. Subscription includes CQC (Care Quality Commission) and CIW (Care Inspectorate Wales) compliance tool MOA Benchmarking to deliver a solution combining both homecare management and compliance. Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot. CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR). CareLineLive is accredited to ISO 27001 (Information Security), ISO 9001 (Quality Management), and Cyber Essentials Plus. In addition to being hosted on secure AWS servers with data stored in the UK (or Australia for customers there) for data sovereignty. Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London and Melbourne. CareLineLive is part of MAS Technicae Group and received majority investment from technology-focused investment firm Accel-KKR in June 2025. Sister companies under the same group include compliance specialist MOA and Australian aged care software provider Health Metrics. CareLineLive includes: Electronic Medication Administration Records (eMAR) for medication management Care rostering software with AI-assisted scheduling Carer Companion mobile app for Android & iOS Care Circle Portal for family member access GP Connect integration for NHS patient records Payroll and invoicing automation CQC compliance tools for UK care providers Fully managed handsets with remote wipe MOA Benchmarking's audit tool for CQC/CIW compliance

MedRight is a cost-efficient, fully supported, and user-friendly EHR/eMAR solution designed for senior living communities such as Assisted Living Facilities (ALFs) and Skilled Nursing Facilities (SNFs). Its adaptable configuration allows use in various settings, including treatment centers and facilities for individuals with developmental disabilities (IDDs). MedRight prioritizes patient safety and adheres to HIPAA compliance, making it a trusted choice across the nation. It encompasses a comprehensive array of features necessary for effective management of any senior living community, including but not limited to: - Inventory Tracking - e-Narcotic Logs - eMAR - Comprehensive Reporting - Seizure and Behavior Tracking - Incident Documentation - Staff and Resident Management - Care Plans and Assessments - Community and Resident Calendars - Vital Signs Tracking and Graphing - e-Prescribing - Refusal Log - Notifications via Text/Email - Document Management - Alerts and Trends - Pharmacy Integration - Offline Functionality - Standing Orders - Family Communication via Email Blasts - Family Portal Access - Customized CRM - Activities of Daily Living (ADL) Tracking - Wound Management - Staff Licensing and Training Oversight - Key Performance Indicators (KPI) Dashboard - Cloud-Based and Web Accessible Our commitment to healthcare interoperability is reinforced through seamless integration with other healthcare providers via our API. Interested parties can schedule a demo or take advantage of MedRight's complimentary trial.

eMenuCHOICE stands out as a cloud-based, award-winning Point-of-Sale solution designed specifically for senior living communities, enhancing staff productivity, boosting resident satisfaction, and streamlining billing processes, which significantly minimizes errors that can result in lost revenue. By utilizing eMenuCHOICE, communities can facilitate online ordering, manage reservation bookings, and coordinate scheduled order deliveries and pickups. Tailored exclusively for various types of care settings—such as assisted living, independent living, memory care, and skilled nursing—this application seamlessly integrates across all facilities within a community or campus. Furthermore, eMenuCHOICE accommodates a diverse array of dining experiences, even within a single location, offering options like restaurant-style service, pre-orders, fast casual dining, cafés, bistros, pubs, and extending its versatility to non-dining venues, including convenience stores, salons, and gift shops. This adaptability not only enhances the dining experience but also ensures that residents have a wide range of choices available to them.