Ontouch Reviews

Say farewell to overpriced, rigid software options and embrace the simplicity of Repair-CRM—designed with small repair businesses in mind. For just $89/month for 5 users, you’ll get a complete CRM solution with no annual contracts or unnecessary hassle. Repair-CRM integrates effortlessly with QuickBooks Online, allowing you to import your clients and products in a matter of minutes, saving you time and effort right from the start. The system simplifies job dispatching and allows you to track all your assets—HVAC units, printers, water systems, and more—with detailed service histories so you can stay on top of maintenance needs. Clients can use the sleek online booking portal integrated directly into your website to select the exact asset that requires repair, streamlining the appointment process. Technicians are equipped with GPS tracking, clock-in/out functionality, and the ability to snap before-and-after photos while on-site, ensuring accurate documentation and improved communication. Repair-CRM is affordable, flexible, and fully customizable to your needs, providing a smart, cost-effective solution that powers up your shop without breaking your budget. Whether you're a small startup or an established business, Repair-CRM gives you the tools you need to run more efficiently, track every detail, and deliver superior service to your customers. It’s the all-in-one tool you’ve been waiting for, built to scale with your business.

Resco Field Service+ revolutionizes field service operations by converting conventional service methods into efficient digital workflows. Designed for various sectors, including utilities, telecommunications, manufacturing, and energy, it integrates offline capabilities with sophisticated scheduling, routing, and data collection tools, ensuring teams maintain high productivity regardless of their location. By offering seamless connectivity with platforms like Dynamics 365 and Salesforce, Resco Field Service+ facilitates immediate access to data and updates while in the field, significantly minimizing manual data entry and eliminating the need for paper documents. Field technicians can utilize their mobile devices to capture images, scan barcodes, complete checklists, and view service histories, even in offline mode—a crucial feature for working in remote or busy environments. Among its standout features are user-friendly drag-and-drop customization options that empower teams to develop workflows, forms, and reports without requiring any coding skills. Additionally, its GPS and routing functionalities allow technicians to streamline their travel routes, while real-time insights enable supervisors to track job progress and manage resource allocation effectively from any location. Ultimately, Resco Field Service+ enhances the management of field operations, enabling organizations to boost response times, lower error rates, and significantly improve customer satisfaction levels, thereby transforming the landscape of service delivery.

CrewTracks.com is an adaptable and intuitive platform aimed at enhancing field operations for businesses in sectors such as construction and landscaping, which depend significantly on a mobile workforce. It serves as a comprehensive solution that facilitates crew tracking, project management, and the various administrative responsibilities associated with managing teams in the field. With CrewTracks, users can conveniently schedule tasks, track crew whereabouts in real time, and ensure consistent communication among team members regardless of their locations. The platform streamlines time tracking, enabling crew members to log their working hours through mobile devices, which seamlessly integrates with the central system. This functionality minimizes mistakes while expediting and enhancing the accuracy of payroll processing. Beyond time management, CrewTracks offers powerful tools for recording job advancements, allowing for uploads of photos, notes, and other critical information that can be rapidly shared with the home office. This capability is essential for fostering transparency and keeping clients updated on project developments. Moreover, CrewTracks is designed with adaptability at its core, providing customizable options that cater to the specific requirements of each business. The platform’s flexibility ensures that companies can tailor its features to best support their operational processes and goals.