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What is Ontouch?

We provide a comprehensive platform tailored to optimize the operations of your cleaning business with impressive efficiency. This system allows for meticulous attendance monitoring of cleaning personnel and ensures the smooth management of on-site cleaning tasks. Furthermore, it supports the effective supervision of security staff, facilitates audits in response to alarm events, and oversees the general security management of a property. Our solution equips organizations that depend on mobile and remote employees with an intuitive, cloud-based tool that boosts productivity, guarantees adherence to regulations, enhances transparency, elevates service quality, and offers a competitive advantage. The OnTouch Team brings extensive expertise from both IT and service industries, understanding that delivering outstanding service is vital for the ongoing success and expansion of any enterprise, beyond mere cost considerations. Continuously evolving to accommodate the changing demands of our clients, we remain dedicated to assisting you in further refining your service delivery to customers. With our innovative tool, you will not only streamline your operational processes but also foster deeper connections with your clientele, ultimately leading to greater satisfaction and loyalty. By prioritizing both efficiency and relationship-building, you can ensure long-term success for your cleaning company.

What is Fiberify?

The live monitoring console for field agents facilitates the tracking of individual operatives and their vehicles, featuring capabilities such as the management of geo-fence entry and exit, assessment of vehicle performance, and a specialized interface for observing field operations. This system enables reporting of location-specific issues and assists in quickly identifying nearby agents to tackle these challenges. Users are kept informed about service activities occurring in the field and can visualize ongoing issues and operational efforts through interactive maps. Moreover, it delivers real-time analytics that support informed decision-making. Ultimately, this comprehensive system aims to enhance operational efficiency and responsiveness in rapidly changing field conditions, ensuring that resources are allocated effectively when needed. The integration of technology into field operations marks a significant advancement in managing agent activities and service delivery.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

OnTouch

Company Location

South Africa

Company Website

www.ontouch.co.za/

Company Facts

Organization Name

Trakeye

Date Founded

2020

Company Website

trakeye.com/#/

Categories and Features

Categories and Features

Field Service Management

Contact Database
Dispatch Management
Inventory Management
Payment Collection in the Field
Time Clock

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