Opsgenie Integrations

Approximately 25 million engineers are employed across a wide variety of specific roles. As companies increasingly transform into software-centric organizations, engineers are leveraging New Relic to obtain real-time insights and analyze performance trends of their applications. This capability enables them to enhance their resilience and deliver outstanding customer experiences. New Relic stands out as the sole platform that provides a comprehensive all-in-one solution for these needs. It supplies users with a secure cloud environment for monitoring all metrics and events, robust full-stack analytics tools, and clear pricing based on actual usage. Furthermore, New Relic has cultivated the largest open-source ecosystem in the industry, simplifying the adoption of observability practices for engineers and empowering them to innovate more effectively. This combination of features positions New Relic as an invaluable resource for engineers navigating the evolving landscape of software development.

Site24x7 offers an integrated cloud monitoring solution designed to enhance IT operations and DevOps for organizations of all sizes. This platform assesses the actual experiences of users interacting with websites and applications on both desktop and mobile platforms. DevOps teams benefit from capabilities that allow them to oversee and diagnose issues in applications and servers, along with monitoring their network infrastructure, which encompasses both private and public cloud environments. The comprehensive end-user experience monitoring is facilitated from over 100 locations worldwide, utilizing a range of wireless carriers to ensure thorough coverage and insight into performance. By leveraging such extensive monitoring features, organizations can significantly improve their operational efficiency and user satisfaction.

Auvik Network Management offers a sophisticated software solution for network oversight that enables IT experts to gain comprehensive insight, automate processes, and manage their network infrastructure effectively. Organizations, regardless of their scale, rely on this cutting-edge platform to improve operational efficiency, bolster security measures, and enhance performance metrics. A key highlight of Auvik is its ability to provide real-time network mapping and discovery, which automatically creates interactive visual representations of your network’s layout. This feature simplifies the identification of devices, connections, and possible bottlenecks within the network. Such critical insights facilitate better planning and optimization of network architecture, ensuring peak efficiency and reliability. By leveraging Auvik’s capabilities, organizations can proactively address issues and adapt to changing network demands.

Vivantio has earned accolades as a leading customer service management software solution available today. Our SaaS service management platform encompasses a variety of customer service functions, including customer support ticketing, help desk operations, service desk management, IT service management, asset oversight, and enterprise service management, all underpinned by established industry standards like ITIL. Additionally, Vivantio offers adaptable licensing solutions tailored to the diverse needs of rapidly expanding businesses worldwide. This flexibility ensures that organizations can find the perfect fit for their requirements.

Uptime.com offers exceptional website monitoring services that enhance visibility and ensure availability, enabling engineering, operations, and SRE teams to effectively track and address their critical services. Our features, which are simple to use and of enterprise-grade quality, are consistently enhanced and offered at a competitive price. For multiple years running, we have been acknowledged by platforms such as G2, Sourceforge, and TechRadar Pro as one of the finest uptime monitoring solutions globally. Experience our services with a completely free trial to see the difference for yourself.

The Cortex Internal Developer Portal empowers engineering teams to easily access insights regarding their services, leading to the delivery of superior software products. With the use of scorecards, teams can prioritize their key focus areas like service quality, adherence to production standards, and migration processes. Additionally, Cortex's Service Catalog connects seamlessly with widely-used engineering tools, providing teams with a comprehensive understanding of their architectural landscape. This collaborative environment enhances the quality of services while promoting ownership and pride among team members. Furthermore, the Scaffolder feature enables developers to quickly set up new services using pre-designed templates crafted by their peers in under five minutes, significantly speeding up the development process. By streamlining these tasks, organizations can foster innovation and efficiency within their engineering departments.

Jellyfish stands as a premier platform for Engineering Management, offering comprehensive insights into engineering teams, their tasks, and operational processes. By examining engineering signals from tools like Git and Jira, along with relevant business data including roadmapping and incident response, Jellyfish empowers engineering leaders to synchronize their technical decisions with overarching business goals. This capability ensures timely and efficient software delivery while enabling teams to prioritize the most critical objectives for the organization. Ultimately, Jellyfish enhances strategic decision-making, leading to impactful outcomes for engineering departments. Additionally, the platform fosters a culture of transparency and accountability within teams, further driving productivity and alignment.

Pylon serves as a comprehensive support platform tailored for contemporary B2B enterprises. We equip post-sales teams with essential tools such as ticketing software, an omnichannel approach for B2B communications (including Slack Connect and Microsoft Teams), an interactive chat widget, a robust knowledge base, an AI-powered support bot, along with customer marketing and account management solutions. Our platform is designed specifically to address the unique needs of B2B businesses, enabling you to assist customers on their preferred channels while facilitating various support tiers. Our AI feature can generate support articles derived from previous issue resolutions, while our Triggers help formalize workflows and business processes. Additionally, with Macros, you can efficiently handle frequent inquiries. Engagement tracking allows for the dissemination of updates, newsletters, and new feature announcements to your clients. All customer information is meticulously organized and accessible in one centralized location, providing stakeholders with a comprehensive view of their team's ongoing concerns. If you're considering utilizing Slack for customer support, we would love to connect, as our users typically manage over 180 customer channels. The integration of these tools not only enhances communication but also streamlines the support process, leading to higher customer satisfaction and improved operational efficiency.

Zendesk functions as a powerful customer support platform designed to enhance support workflows and elevate the customer experience. It provides a comprehensive set of features, including AI-driven automation, messaging capabilities, live chat options, and customizable workflows, allowing businesses to offer personalized and effective assistance across multiple channels. Additionally, the platform seamlessly integrates with various other applications and delivers real-time analytics, which help organizations make well-informed, data-driven decisions. Suitable for businesses of all sizes—from new startups to large enterprises—Zendesk emphasizes scalability, security, and user satisfaction. By offering such adaptable solutions, it ensures that companies can flexibly modify their customer service strategies to keep pace with changing demands, thereby fostering long-term relationships with their clients. This adaptability is crucial in a fast-evolving market where customer expectations are continually on the rise.

Are you overwhelmed by managing various tools for monitoring your servers and websites? Introducing Xitoring, an innovative SaaS solution that simplifies your infrastructure management. With a single command in the CLI, you can effortlessly establish extensive monitoring for numerous servers and websites in just a few minutes—eliminating the need for complicated setups. At the heart of Xitoring lies Xitogent, a nimble agent that gathers essential performance metrics directly from your servers. This capability provides you with real-time visibility into system performance, allowing you to spot potential issues before they escalate. By automating everyday tasks, Xitoring frees up your time and energy, enabling you to concentrate on driving innovation. Our worldwide network of probing nodes ensures that your systems are monitored continuously. Whether it’s detecting network failures or pinpointing resource shortages, we identify irregularities immediately and send alerts to the appropriate personnel through customizable notifications. This proactive stance not only reduces downtime but also improves overall reliability and enhances customer satisfaction. As a result, you can maintain a robust infrastructure while focusing on growing your business.

CloudQA is an advanced automation solution that leverages no-code and low-code methodologies to enhance the efficiency of regression testing and the ongoing monitoring of web applications. Users can effortlessly type, click, and engage with their website as they usually would, while our recorder captures every interaction during the navigation process. There's no need to be concerned about intricate components such as dynamic elements or nested iFrames. Our intelligent and user-friendly script maintenance features a visual editor that enables you to oversee your testing and monitoring scripts seamlessly. It generates adaptive test models that automatically adjust to any modifications in your application. Moreover, utilizing simple JavaScript along with selected variable data sets allows for the automation of even the most complex steps. The automation accelerators are designed to be infrastructure-free and require no setup, ensuring there are no long-term commitments or lock-in effects. Experience high-volume, parallel, scalable, and collaborative cloud testing with ease. Our platform supports both legacy systems and the latest web technologies right out of the box. Additionally, you can execute your tests in real-time and share both summary and comprehensive reports complete with screenshots. Custom notifications can be set up by integrating with your existing tech stack, enhancing your overall testing experience. This comprehensive approach guarantees that your web applications are thoroughly tested and monitored without unnecessary complications.

You can oversee all your business functions remotely through a single platform. By utilizing dependable voice and video services, along with faxing, messaging, and conferencing capabilities in the cloud, you can enhance productivity and streamline communication. This flexible, all-in-one cloud communication and contact center solution is tailored for small and medium-sized enterprises. Additionally, you have the option to customize your settings and features, ensuring your conference calls operate according to your preferences, with support for up to 100 participants. Our VoIP phone system or hosted PBX serves as a modern alternative to traditional small business phone systems, utilizing your broadband connection to facilitate seamless communication. You can effortlessly share your screen and stream HD video for any meeting size, whether large or small, without the need for downloads. Furthermore, you can send and receive SMS and MMS messages directly online, as well as manage internet faxing directly from your dashboard. Infinite provides the latest VoIP phones, which come fully set up and ready for immediate use; simply turn on your device to start your conversations. With these tools at your disposal, your business can thrive in a connected world.

Web Help Desk software provides an easy-to-use web interface and service portal that enhances automation and simplicity. It effectively organizes help desk ticketing processes, manages IT assets, and facilitates the handling of support requests. Users can take advantage of various features, including a comprehensive knowledge base, IT Change Control, SLA Alerting, Performance Reporting, Customer Surveys, and more, making it a versatile tool for improving IT support operations. Additionally, these functionalities work together to enhance overall efficiency and customer satisfaction.

Slack is a cloud-based service designed to improve collaboration on projects and facilitate communication within teams, specifically aiming to promote seamless interactions within businesses. It provides a comprehensive suite of tools and services all in one place, allowing for private channels that foster interaction among smaller groups, direct messaging to quickly convey information to colleagues, and public channels that facilitate conversations among members from various organizations. Compatible with multiple operating systems, including Mac, Windows, Android, and iOS, Slack offers an extensive range of features such as chat functions, file sharing, collaborative environments, instant notifications, two-way audio and video communication, screen sharing, document imaging, and activity tracking, among others. The platform's intuitive interface and diverse integration capabilities contribute to its popularity among teams striving to boost their productivity and enhance communication. Furthermore, users appreciate Slack's ability to streamline workflows and keep everyone connected, making it an essential tool for modern workplaces.

Sematext Cloud offers comprehensive observability tools tailored for contemporary software-driven enterprises, delivering crucial insights into the performance of both the front-end and back-end systems. With features such as infrastructure monitoring, synthetic testing, transaction analysis, log management, and both real user and synthetic monitoring, Sematext ensures businesses have a complete view of their systems. This platform enables organizations to swiftly identify and address significant performance challenges, all accessible through a unified cloud solution or an on-premise setup, enhancing overall operational efficiency.

Jira serves as a project management platform that enables comprehensive planning and tracking for your entire team’s efforts. Atlassian’s Jira stands out as the premier choice for software development teams aiming to effectively plan and create outstanding products, earning the trust of countless teams. It provides a variety of features designed to assist in the planning, tracking, and launching of top-notch software. In addition, Jira facilitates the organization and management of issues, task assignments, and the monitoring of team progress. The tool seamlessly integrates with leading development software, ensuring complete traceability from start to finish. Whether tackling minor tasks or extensive cross-department initiatives, Jira empowers you to decompose substantial ideas into actionable steps. It allows for effective organization of workloads, milestone creation, and dependency management. By linking tasks to overarching goals, team members can easily understand how their individual contributions align with the broader company objectives, ensuring everyone stays focused on what truly matters. Furthermore, with the aid of AI, Atlassian Intelligence proactively recommends tasks, streamlining the process of bringing your ambitious ideas to fruition. This not only enhances productivity but also fosters a collaborative environment among team members.

ConnectWise PSA, previously known as ConnectWise Manage, is a comprehensive business management solution tailored for organizations that provide technology support and services, and it is relied upon by over 100,000 users. This platform is packed with numerous features that enhance team accountability and boost operational efficiency, encompassing tools for help desk management, billing, time tracking, project oversight, agreement handling, sales and marketing, procurement, and reporting. By offering an integrated professional services automation (PSA) solution, ConnectWise PSA fosters a unified perspective of your entire operations through a singular data layer, allowing for improved clarity and streamlined business processes. This holistic approach not only helps organizations manage their resources effectively but also empowers teams to respond swiftly to client needs and market demands.

Easily connect your applications and optimize your workflows with minimal effort. Tailored for individuals with hectic lifestyles, Zapier automates the movement of data between your web apps, enabling you to focus on your priorities. With just a few simple clicks, you can link your online tools for smooth data exchange. Information transitions seamlessly between your applications through automated processes termed Zaps. Speed up your projects and elevate productivity, all without needing coding expertise. Discover how Zapier makes automation accessible to everyone. Keep utilizing your favorite tools while enjoying the broad connectivity provided by Zapier, which integrates with more web applications than any other platform and continuously adds new ones every week. Our system is compatible with widely-used applications like Facebook Lead Ads, Slack, QuickBooks, Google Sheets, Google Docs, and many others! The user-friendly editor supports self-service automation, allowing you to create Zaps independently, without the need for a developer. Take advantage of Zapier’s built-in features to develop powerful workflows without depending on extra services. With over 3 million users relying on Zapier to manage their repetitive tasks efficiently, it's clear that the platform is trusted. Additionally, Zapier Agents enable businesses to automate real-world tasks by creating custom AI-driven assistants, which boosts both efficiency and creativity. As a result, Zapier not only streamlines automation but also broadens the scope of collaborative potential for teams, paving the way for innovative solutions.

Microsoft Azure is a dynamic cloud computing platform designed to streamline the development, testing, and management of applications with speed and security. By leveraging Azure, you can creatively turn your ideas into effective solutions, taking advantage of more than 100 services that support building, deploying, and managing applications across various environments such as the cloud, on-premises, or at the edge, all while using your preferred tools and frameworks. The ongoing innovations from Microsoft ensure that your current development requirements are met while also setting the stage for your future product goals. With a strong commitment to open-source values and support for all programming languages and frameworks, Azure grants you the flexibility to create and deploy in a manner that best fits your needs. Whether your infrastructure is on-premises, cloud-based, or edge-focused, Azure is equipped to evolve alongside your existing setup. It also provides specialized services for hybrid cloud frameworks, allowing for smooth integration and effective management. Security is a key pillar of Azure, underpinned by a skilled team and proactive compliance strategies that are trusted by a wide range of organizations, including enterprises, governments, and startups. With Azure, you gain a dependable cloud solution, supported by outstanding performance metrics that confirm its reliability. Furthermore, this platform not only addresses your immediate requirements but also prepares you for the future's dynamic challenges while fostering a culture of innovation and growth.

If you're seeking a straightforward IT service desk solution, Freshservice stands out as an excellent option. This user-friendly ITIL service desk offered by Freshworks enables organizations to modernize their IT operations and other business processes without the burden of complexity or excessive costs. Freshservice encompasses all the essential tools teams require to efficiently manage proactive IT services, featuring capabilities such as asset management, ticketing, configuration management, and improved impact analysis, along with powerful incident management features. By adopting Freshservice, businesses can streamline their IT service delivery and enhance overall productivity.

Jira Service Management, previously known as Jira Service Desk, equips Dev/Ops teams to operate at a rapid pace, enabling them to swiftly adapt to business shifts while delivering exceptional service experiences for both customers and employees. Customize Jira Service Management to meet your unique requirements, allowing every team member—from IT to legal and HR—to establish a service desk in no time and scale it as necessary. Experience the benefits of providing outstanding service rapidly, free from the complexities and expenses often associated with traditional ITSM solutions. This open and collaborative platform facilitates work tracking across the entire organization. You can seamlessly connect issues in Jira and integrate data from various software development tools, enriching your IT support and operations teams with valuable contextual insights for immediate incident response, request management, and change implementation. Additionally, you can mitigate risks and enhance customer outcomes, expediting essential development tasks, reducing reliance on manual processes, and implementing changes swiftly while maintaining a comprehensive audit trail for each modification. By leveraging these capabilities, organizations can foster a more agile and efficient environment that ultimately leads to better service delivery.

By consolidating your various cloud applications, outdated tools, and paper-based methods into a single operating system, you can streamline operations across your entire organization. Zoho One provides a cohesive platform designed to integrate your business functions, enhancing connectivity and agility. This transformation can lead to significant boosts in productivity and improvements in customer satisfaction. You can efficiently gather leads, swiftly finalize deals, generate invoices and quotes, digitally sign contracts, and monitor all relevant metrics. Additionally, manage projects and contracts, keep track of expenses and time, ensuring you stay within budget and meet deadlines. Furthermore, you can create targeted segments, deploy timely surveys and campaigns, and utilize executive dashboards to measure and analyze your performance effectively. This all-in-one solution empowers businesses to operate more efficiently and respond quickly to market demands.

Monitoring IT performance extends beyond simply tracking CPU, memory, and network usage. With eG Enterprise, the focus shifts to enhancing the user experience, which becomes a pivotal element of your IT management and monitoring approach. This platform provides the capability to evaluate users' digital experiences and offers comprehensive insights into the performance of the entire application delivery pipeline—from the underlying code to user interactions, encompassing both data centers and cloud environments—accessible through a unified interface. Additionally, eG Enterprise allows for the correlation of performance metrics across various domains, enabling proactive identification of underlying issues. Leveraging machine learning and analytical tools, IT teams can make informed decisions regarding optimization and resource allocation for anticipated growth. Consequently, this leads to more satisfied users, heightened productivity, increased IT operational efficiency, and measurable business returns. Moreover, eG Enterprise is versatile in deployment, being available for both on-premise installation and as a Software as a Service (SaaS) offering. Start your journey towards enhanced IT performance by signing up for a free trial of eG Enterprise today, and experience the transformation firsthand.

ScaleGrid is a comprehensive Database-as-a-Service (DBaaS) solution that automates tedious database management tasks, whether in the cloud or on-premises. With ScaleGrid, provisioning, monitoring, backing up, and scaling open-source databases becomes a straightforward process. The platform enhances your database deployments with advanced security features, high availability, query analysis, and troubleshooting assistance to optimize performance effectively. It currently supports a variety of databases including: - MySQL - PostgreSQL - Redis™ - MongoDB® - Greenplum™ (upcoming feature) Additionally, ScaleGrid is compatible with both public and private cloud environments, covering major providers like AWS, Azure, Google Cloud Platform (GCP), DigitalOcean, Linode, Oracle Cloud Infrastructure (OCI), VMware, and OpenStack. Thousands of developers, startups, and large enterprises like Accenture, Meteor, and Atlassian rely on ScaleGrid for their database needs. By managing all database operations at any scale, ScaleGrid allows you to focus on enhancing your application's overall performance and user experience. Its user-friendly interface and robust features make it a valuable tool for organizations of all sizes.

The Dynatrace software intelligence platform transforms organizational operations by delivering a distinctive blend of observability, automation, and intelligence within one cohesive system. Transition from complex toolsets to a streamlined platform that boosts automation throughout your agile multicloud environments while promoting collaboration among diverse teams. This platform creates an environment where business, development, and operations work in harmony, featuring a wide range of customized use cases consolidated in one space. It allows for proficient management and integration of even the most complex multicloud environments, ensuring flawless compatibility with all major cloud platforms and technologies. Acquire a comprehensive view of your ecosystem that includes metrics, logs, and traces, further enhanced by an intricate topological model that covers distributed tracing, code-level insights, entity relationships, and user experience data, all provided in a contextual framework. By incorporating Dynatrace’s open API into your existing infrastructure, you can optimize automation across every facet, from development and deployment to cloud operations and business processes, which ultimately fosters greater efficiency and innovation. This unified strategy not only eases management but also catalyzes tangible enhancements in performance and responsiveness across the organization, paving the way for sustained growth and adaptability in an ever-evolving digital landscape. With such capabilities, organizations can position themselves to respond proactively to challenges and seize new opportunities swiftly.

Endpoints can be adjusted to facilitate a seamless two-way synchronization between applications, eliminating the necessity for any migration. This capability ensures that all connected applications maintain a unified data perspective, enhancing the user experience across various platforms. Whether you're managing hotels, restaurants, spas, accounting, or research, we can accommodate your needs with our extensive integration options. If it exists, we can integrate it. With thousands of pre-existing connectors at our disposal and the ability to swiftly create new ones using our cutting-edge Assembly Editor®, we are able to provide comprehensive integrations at a pace unmatched by competitors. System integrators are also available to assist in designing the architecture of your integration, automating processes, training personnel, and managing the entire integration project from start to finish, ensuring a smooth implementation. This collaborative approach not only streamlines the integration process but also promotes long-term sustainability and efficiency across your operational framework.

Pingdom® by SolarWinds® is an effective and cost-efficient SaaS solution designed for monitoring web application performance. This all-in-one platform offers extensive capabilities for tracking both the performance of web applications and the overall user experience. Its core features include: 1. Uptime monitoring for websites and essential elements like APIs, CDNs, DNS, and networks, as well as email services and more. 2. Analysis of page speed and search engine rankings. 3. Assessment of synthetic transactions, ranging from simple to intricate processes. 4. Real user monitoring (RUM) provides insights into user interactions, enhancing the understanding of digital experiences while ensuring web application performance and availability are optimal. With these functionalities, Pingdom® empowers businesses to maintain robust web performance and deliver exceptional user experiences.

Bugsnag delivers in-depth monitoring of application stability, which helps teams decide whether to focus on new feature development or fix existing issues. As a comprehensive full-stack stability monitoring tool specifically designed for mobile applications, it provides sophisticated diagnostics that allow for effective error replication. Featuring an intuitive interface, Bugsnag enables seamless management of all your applications from a unified dashboard. It plays a critical role in evaluating app health, enhancing collaboration between product and engineering teams. Not every bug necessitates urgent resolution, which allows you to prioritize issues that have a substantial effect on your business. Its extensible libraries are equipped with thoughtful defaults and numerous customization possibilities. Moreover, the team consists of dedicated experts who are deeply committed to reducing errors and maintaining the overall health of your applications, making Bugsnag an essential resource for developers. By leveraging these capabilities, developers can enhance their workflow and deliver a more stable user experience.

Zulip is a communication tool tailored for distributed teams, seamlessly blending real-time chat with email-style threading for effective messaging. This platform allows users to prioritize essential discussions while sidelining less important ones. Built on technologies like Electron and React Native, Zulip boasts modern applications available across all major platforms. As a fully open-source project, it benefits from the contributions of a vast community of developers worldwide. With an extensive 120,000-word documentation resource and a robust codebase, Zulip fosters an inviting environment for customization and enhancements. Its developer community is notably larger and more engaged than that of other contemporary open-source chat solutions such as Mattermost and Rocket.Chat. Additionally, Zulip offers over 90 native integrations, along with access to hundreds more through tools like Hubot, Zapier, and IFTTT, while also enabling users to design their own integrations using its versatile API. The combination of features and community support makes Zulip a compelling choice for teams seeking effective communication solutions.

The F5 Distributed Cloud Platform provides advanced functionalities, robust security protocols, and efficient operations that surpass those offered by standard cloud services. Tailored for distributed applications functioning across multi-cloud, on-premises, and edge environments, this platform meets specific needs. As software evolves into microservices and increasingly depends on APIs, the rise of intricate and widely distributed architectures introduces challenges, increased costs, and greater risks. To successfully deliver applications, it is essential to deploy and oversee an array of appliances, software, and connectivity solutions. Traditional CDNs and hub-and-spoke networks fail to adequately support immersive or extensive SaaS applications. The variation in APIs, policies, and levels of observability necessitates substantial investments in automation to streamline processes. Applications that span multiple environments frequently encounter inconsistent levels of protection. Additionally, ensuring collaboration among DevOps, NetOps, and SecOps during service provisioning and security is fraught with difficulties, particularly when using ticketing systems that can impede efficiency and response times. Effectively tackling these complexities is vital for enhancing the management of distributed applications, especially as organizations seek to maximize their operational capabilities and maintain secure, reliable services.

Adopt digital workflows and witness the growth of your team. By utilizing cutting-edge solutions, your organization can significantly improve efficiency and promote heightened employee involvement. ServiceNow transforms traditional manual processes into streamlined digital workflows, ensuring that employees and customers alike benefit from timely and efficient support. With ServiceNow, you not only access digital workflows that enhance user satisfaction but also amplify overall productivity for both employees and the organization. Our platform simplifies complex tasks through a cohesive cloud system known as the Now Platform, which is a smart and intuitive solution designed for contemporary work settings. You have the option to choose from our ready-made workflows or create bespoke applications tailored to your specific requirements. Built on the Now Platform, our extensive product lineup addresses vital IT, Employee, and Customer Workflows, offering the enterprise solutions essential for a comprehensive digital evolution. Elevate the experiences you provide and unlock the productivity you desire, now further enhanced with built-in mobile capabilities for daily tasks throughout your organization. Transitioning to digital workflows is not merely advantageous; it is crucial for remaining competitive in the rapidly evolving business environment, as it empowers teams to adapt and thrive in challenging conditions.

Netreo stands out as a premier full-stack platform for managing and observing IT infrastructure. It serves as a comprehensive source of truth for proactive monitoring of performance and availability across extensive enterprise networks, infrastructures, and applications. Our platform is designed to cater to the needs of: IT executives, who benefit from complete visibility into business services, down to the underlying infrastructure and networks that sustain them. IT Engineering teams, who utilize it as a decision-making tool to effectively plan and design modern solutions. IT Operations groups, who gain real-time insights into issues within their environments, allowing them to identify bottlenecks and understand their impact on users. These valuable insights extend to mixed systems and vendor environments that are dynamic and ever-evolving. With ongoing support for over 350 integrations, we continue to expand our partnerships with network, storage, virtualization, and server vendors. As a result, organizations can adapt seamlessly to the complexities of their IT landscapes.

IBM Instana sets a new standard for preventing incidents by delivering extensive full-stack visibility with remarkable one-second accuracy and a mere three seconds for notifications. As cloud infrastructures become increasingly complex and rapidly changing, the financial toll of even an hour of downtime can escalate into six figures or beyond. Traditional application performance monitoring (APM) solutions often do not provide the necessary speed and depth to effectively diagnose and contextualize technical challenges, and they frequently require significant training for advanced users before they can be efficiently used. Conversely, IBM Instana Observability goes beyond the constraints of typical APM tools by making observability easily accessible to a broader range of professionals, including those in DevOps, SRE, platform engineering, ITOps, and development teams, allowing them to acquire crucial data and insights without any obstacles. The Instana Dynamic APM operates through a unique agent architecture that employs sensors—lightweight, automated programs specifically crafted to monitor individual entities and ensure they are performing optimally. Consequently, organizations are better equipped to proactively address incidents and sustain a higher level of service continuity, ultimately leading to improved operational efficiency.

Blink serves as a robust employee experience platform aimed at fostering connectivity and engagement among frontline workers through a unified, mobile-first application. The platform boasts an easy-to-navigate news feed that delivers company updates, secure messaging capabilities for instantaneous communication, and a centralized hub for retrieving vital documents, policies, and resources. In addition, Blink incorporates digital forms to facilitate smoother workflows and effective data gathering, along with seamless single sign-on (SSO) features for convenient access to various workplace tools. By optimizing communication channels and improving accessibility, Blink enables organizations to enhance collaboration and engagement within their workforce. Its user-friendly design guarantees that employees remain informed, engaged, and efficient, regardless of their work environment. Ultimately, Blink transforms the way organizations interact with their employees, fostering a more connected and motivated workforce.

Boost the protection of web applications against a wide range of attacks and vulnerabilities by implementing strong security protocols and a uniform policy framework through our SaaS-based Web Application Firewall (WAF), which is crafted for quick setup and seamless scalability in any setting. Enhance the security of applications by embedding protective mechanisms directly into the development process, bolstered by vital security features, centralized oversight, and thorough monitoring. The F5 Distributed Cloud WAF addresses the complexities of securing applications across diverse cloud platforms, on-premises systems, and edge locations. By offering the necessary programmability for DevOps along with the supervision required by SecOps, it accelerates the safe delivery of applications and simplifies release processes. Furthermore, users can deepen their comprehension of security incidents, such as WAF signature triggers, denial-of-service attacks, persistent automated threats, and all client interactions, while also obtaining insights into application performance, complete with detailed drill-down capabilities. This comprehensive strategy guarantees that security becomes an essential component of the entire development process, rather than a mere afterthought, enabling teams to build more resilient applications. Security, therefore, is woven into the fabric of development, ensuring that risks are managed proactively and effectively.

Improve the reliability of your application and tackle issues with greater efficiency. Firebase Crashlytics provides a solution to track, assess, and resolve stability challenges that threaten the quality of your app in real-time. By minimizing the duration spent on analyzing crashes and resolving issues, you can dedicate more time to creating features that will captivate your users. Crashlytics skillfully compiles numerous crashes into a simplified list of concerns, delivering insights into the causes of each crash along with the circumstances that led to them. This comprehensive data allows you to swiftly pinpoint the root causes of crashes. Additionally, crashes are prioritized based on their effect on actual users, enabling you to efficiently focus on fixing the most critical bugs. You will receive immediate alerts regarding new issues, regressions, and potential problems that might require prompt action, no matter where you are. Moreover, Firebase Crashlytics seamlessly integrates with well-known bug tracking and project management platforms such as Slack and Jira, promoting effective teamwork and project oversight. This holistic method not only makes the debugging process more efficient but also guarantees that your app remains stable and user-centric. With these tools at your disposal, you can significantly enhance your app's overall quality and user satisfaction.

SolarWinds® Loggly® is an economical and scalable log management solution that effortlessly integrates multiple data sources, offering robust search and analytics functionalities along with comprehensive alerting, dashboarding, and reporting features to assist in pinpointing issues and minimizing Mean Time to Repair (MTTR). LOGGLY SUMMARY >> Comprehensive log aggregation, monitoring, and data analysis The log analytics feature enhances event understanding by revealing context, patterns, and anomalies that provide valuable insights. >> Exceptional scalability to handle extensive data volumes while facilitating swift searches across complex environments >> Analyze historical data related to users, logs, applications, and infrastructure to identify usage trends >> Focus on exceptions: Detect deviations from usual patterns through advanced log formatting and analytical search capabilities, ensuring proactive management of potential issues.

AppOptics™, developed by SolarWinds®, functions as a software-as-a-service (SaaS) tool designed for monitoring both infrastructure and applications across custom-built on-premises, hybrid, and cloud environments. By facilitating rapid detection of performance bottlenecks throughout the entire stack—from applications to the foundational infrastructure and even to the specific lines of code—AppOptics effectively minimizes mean time to recovery (MTTR). Created with user-friendliness in mind, IT professionals can easily set up and utilize the tool. Its robust features automatically pinpoint performance challenges, thereby removing uncertainty and significantly shortening the troubleshooting duration. Additionally, AppOptics enables organizations to harmonize their performance metrics and infrastructure goals with overarching business objectives, fostering a more integrated approach to operational success. Through this alignment, businesses can ensure that their technical capabilities directly support their strategic aims.

StatusHub serves as a versatile tool for managing IT incidents and communicating disruptions effectively. You can establish a custom status page to ensure that both internal and external users remain updated during incidents. With StatusHub, you have the ability to tailor your incident communications, enhancing your brand's reputation and fostering trust: options include creating public or private status pages, selecting brand colors or logos, utilizing a custom domain, and engaging your audience in their preferred language. The platform guarantees real-time updates regarding IT incidents, providing a hosted status page that remains accessible even when your servers are experiencing downtime, ensuring continuous communication with your end-users. Additionally, it helps to alleviate the burden on your customer support team by reducing the influx of emails, calls, and social media inquiries during unexpected service interruptions. Moreover, by implementing transparent incident management practices, you can significantly enhance customer relationships, ultimately leading to a stronger company reputation and greater trust among users.

FireHydrant emerges as the only comprehensive platform dedicated to incident management, allowing organizations to create consistency throughout the entire incident response framework, which in turn accelerates issue resolution. As the preferred incident management solution for companies navigating complex systems, FireHydrant provides developers with essential tools to quickly tackle, analyze, and reduce incidents, enabling them to focus on critical tasks such as ensuring uninterrupted business operations and enhancing customer satisfaction. Our dedication is to innovate technology that meaningfully alters the incident management field, establishing a new standard for corporate reliability. By streamlining processes and removing laborious manual tasks, we aim to offer a user-friendly, efficient, and enjoyable platform. Organizations, regardless of their size, can attain uniformity in their incident response lifecycle using FireHydrant, while its integration features significantly boost runbook automation, driving teams toward improved productivity. Ultimately, our goal is to equip teams to handle incidents not only more quickly but also with greater intelligence, fostering a culture of continuous improvement and resilience. This transformative approach positions FireHydrant as a leader in the incident management arena, ensuring organizations are always prepared for the unexpected.

Detectify leads the way in External Attack Surface Management (EASM) by offering vulnerability assessments with an impressive accuracy of 99.7%. Security teams in both ProdSec and AppSec rely on Detectify to reveal the precise methods attackers might use to compromise their Internet-facing applications. Our scanning technology is enhanced by insights from over 400 ethical hackers. The information they provide significantly exceeds what is found in traditional CVE libraries, which often fall short in evaluating contemporary application security. By leveraging this extensive knowledge, Detectify ensures a more comprehensive approach to identifying vulnerabilities that could be exploited by potential threats.

Optimize your business projects with Jira Work Management, formerly known as Jira Core, which provides an all-encompassing overview of project specifics. This platform is designed to help you organize both your team and projects efficiently, beginning with a well-defined workflow that facilitates effective task monitoring. The Cloud version of Jira Work Management features boards that visually depict workflows, allowing for an effortless transition of tasks from the pending list to completion. Task management becomes more straightforward with all crucial components such as statuses, comments, and attachments centralized in one user-friendly interface. This setup keeps everyone updated on the project's details without the hassle of incessant emails or meetings. Moreover, real-time notifications prompt you when your input is necessary, simplifying the task of tracking progress and distributing workloads among team members. With Jira Work Management, you have various options for overseeing your team's projects, from brief summaries to customized dashboards, which boost overall efficiency and teamwork. Additionally, the flexibility to tailor views ensures that teams can modify the software to fit their specific workflow requirements, making it even more versatile for diverse project management tasks. Ultimately, this adaptability contributes to an environment where collaboration thrives and productivity is consistently enhanced.

BreachRx stands out as the premier platform for integrated incident reporting and response automation, gaining the trust of security and technical experts globally. This innovative solution tackles the pressing challenge of managing compliance risks associated with cybersecurity incidents. By utilizing our advanced SaaS offering, organizations can enhance internal collaboration and efficiently allocate resources while ensuring compliance with international cybersecurity and privacy standards. BreachRx equips businesses with the tools necessary to automate their incident response strategies and facilitate cyber tabletop exercises through customized playbooks that reflect their unique security protocols, compliance needs, and regulatory duties, all while maintaining legal protections. Furthermore, our state-of-the-art Cyber RegScout™ feature provides automated insights into cybersecurity, privacy, and data protection regulations, positioning BreachRx as the first platform to deliver all-encompassing incident response capabilities across the enterprise. Elevate your organization's cyber preparedness and resilience by adopting our award-winning platform today, and experience the difference it can make in your incident management processes.

Edge Delta introduces a groundbreaking approach to observability, being the sole provider that processes data at the moment of creation, allowing DevOps, platform engineers, and SRE teams the flexibility to direct it wherever needed. This innovative method empowers clients to stabilize observability expenses, uncover the most valuable insights, and customize their data as required. A key feature that sets us apart is our distributed architecture, which uniquely enables data processing to occur at the infrastructure level, allowing users to manage their logs and metrics instantaneously at the source. This comprehensive data processing encompasses: * Shaping, enriching, and filtering data * Developing log analytics * Refining metrics libraries for optimal data utility * Identifying anomalies and activating alerts Our distributed strategy is complemented by a column-oriented backend, facilitating the storage and analysis of vast data quantities without compromising on performance or increasing costs. By adopting Edge Delta, clients not only achieve lower observability expenses without losing sight of key metrics but also gain the ability to generate insights and initiate alerts before the data exits their systems. This capability allows organizations to enhance their operational efficiency and responsiveness to issues as they arise.

Teams can enhance their on-call experience by leveraging automated tools for incident categorization, filtering, and analysis without incurring any costs. The Incident Insights tool effectively tracks metrics such as the number of incidents, mean time to acknowledge (MTTA), mean time to resolve (MTTR), and average priority level, while also utilizing machine learning to identify the most prevalent causes of incidents, allowing users to assess overall team performance and promote ongoing enhancements across various services and teams. Additionally, Shoreline boasts SOC 2 certification, ensuring that data security measures are integral to its architecture, including comprehensive encryption protocols for data both in transit and at rest. The design of Incident Insights guarantees that it functions as a read-only tool, which means it does not interfere with operational systems. This ensures that users can confidently analyze incident data without the risk of disrupting production environments.

Panoptica simplifies the process of securing containers, APIs, and serverless functions while helping you manage your software bills of materials. It conducts thorough analyses of both internal and external APIs, assigns risk assessments, and provides feedback accordingly. The policies you implement dictate which API calls the gateway permits or blocks. As cloud-native architectures empower teams to develop and deploy software with remarkable speed to meet the demands of the contemporary market, this rapid pace introduces potential security vulnerabilities. Panoptica addresses these challenges by offering automated, policy-driven security and visibility throughout the entire software development lifecycle. With the rise of decentralized cloud-native architectures, the number of potential attack vectors has surged, heightening the risk of security incidents. Additionally, the evolving computing landscape has further amplified concerns regarding security breaches. Consequently, having a comprehensive security solution that safeguards every phase of an application's lifecycle, from development to runtime, is not just beneficial but vital for maintaining robust security standards. This holistic approach ensures that organizations can innovate without compromising their security posture.

ClusterControl serves as a versatile orchestration platform for managing hybrid database operations across various cloud environments, supporting a range of databases such as MongoDB, Elasticsearch, Redis, TimescaleDB, and SQL Server on Linux, in addition to Galera Cluster, PostgreSQL, and MySQL for both cloud and on-premises setups. This platform efficiently manages the complete database lifecycle, encompassing deployment, failover, backup, and more, enabling organizations to adopt a Sovereign DBaaS model with a comprehensive array of database and operations functionalities. Ideal for businesses seeking to conduct extensive, open-source database operations with reliability, ClusterControl liberates users from the constraints typical of conventional DBaaS providers, offering flexibility in environment choice, license stability, and direct database access, ultimately empowering organizations to optimize their database management strategies more effectively.

Workato serves as the essential platform for modern enterprises that need to keep pace with rapid changes. It stands out as the sole AI-driven middleware solution that enables both IT departments and business teams to seamlessly integrate their applications and streamline intricate business processes. Our goal is to empower organizations to automate and integrate their applications and workflows at least ten times quicker than conventional tools while also significantly reducing costs to a fraction of those traditional methods. Integration plays a vital role as a universal technology, adaptable to diverse IT settings. Notably, we are the only technology provider backed by all three top SaaS companies: Salesforce, Workday, and ServiceNow. Our platform is relied upon by some of the most esteemed brands in the world, as well as the fastest-growing innovators in various fields. Customers frequently regard us as one of the finest companies to partner with, highlighting our commitment to excellence and innovation in business automation. This level of trust not only underscores our reputation but also motivates us to continually enhance our services and solutions.

AKIPS offers a robust, highly scalable, and secure on-premises network monitoring solution that caters to the enterprise sector while supporting multiple vendors. The AKIPS Network Monitor stands out with its extensive features, scalability, and the ability to provide insights into crucial real-time and historical performance metrics and logs, spanning from the core of the data center to the end user. This advanced system empowers network engineers to take a proactive approach, enabling them to identify, analyze, and resolve issues before they escalate into disruptions that could impact business operations. Furthermore, with its comprehensive visibility, AKIPS ensures that organizations can maintain optimal network performance and reliability.

Manual log file checks on servers are becoming a relic of the past. SolarWinds® Papertrail™ revolutionizes log management by aggregating logs from diverse applications, devices, and platforms into a single, user-friendly interface. Through Papertrail, users can quickly view, search, and monitor events in real time, effectively replacing the need for outdated tools like grep or AWK. This cutting-edge solution not only scans incoming logs for anomalies but also sends out immediate alerts and summaries, allowing for prompt insights into system activities and application performance. Explore how Papertrail can truly maximize the value of the logs you have been gathering. Furthermore, SolarWinds® Papertrail™ provides a powerful cloud-based log management system that seamlessly integrates logs from a wide array of sources, including applications, servers, network devices, and services. Key features encompass fast search options, customizable system groups for efficient organization, collaborative access for team members, long-term archiving solutions, and the ability to export charts and analytics, all coupled with monitoring webhooks to keep you updated. By adopting Papertrail’s extensive capabilities, you can fully embrace the future of log management and significantly boost your operational efficiency while ensuring that your team remains in the loop. This transition not only saves time but also enhances overall productivity across your organization.