What is Optima-CRM?

Customer Relationship Management, often abbreviated as CRM, includes a diverse array of tools and concepts. Optima-CRM is a standout software tailored specifically for the real estate industry, focusing on proven strategies that help users manage their businesses and team interactions effectively. It is designed to meet the needs of individuals across the spectrum, from experienced veterans to newcomers. This software facilitates a variety of real estate transactions, encompassing residential, commercial, industrial, and land sales, allowing comprehensive management from any device at any given moment. In contrast to other platforms that may stagnate, Optima-CRM is dedicated to continuous improvement, regularly adding features that reflect market changes and global trends. Our development is heavily guided by insights from our worldwide clientele. Moreover, the platform offers multilingual capabilities, so users can engage in their preferred language. Our commitment to customer experience is further supported by a readily available multilingual support team, accessible through phone, email, chat, tickets, or in-person visits, ensuring you receive assistance whenever necessary. This dedication to providing exceptional support and flexibility distinctly positions Optima-CRM within the competitive realm of real estate management software, making it a top choice for professionals in the field. The emphasis on user feedback and constant innovation creates a dynamic environment that benefits all clients.

Integrations

No integrations listed.
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Screenshots and Video

Optima-CRM Screenshot 1
Optima-CRM Screenshot 1 Optima-CRM Screenshot 2 Optima-CRM Screenshot 3

Company Facts

Company Name:
OptimaSys Group Spain
Company Location:
Spain
Company Website:
optima-crm.com/en/

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Optima-CRM Categories and Features

Real Estate Transaction Management Software

Accounting
Appointment Scheduling
CRM
Commission Management
Contract Management
Critical Date Alerts
Document Templates
Electronic Signature
File Sharing
Task Management
Transaction Review

Real Estate Property Management Software

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

Real Estate CRM Software

Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation

Real Estate Agency Software

Calendar Management
Client / Property Matching
Client Database
Commission Management
Contact Management
Contract Management
Email Marketing
Flyer / Catalog Printing
Lead Management
Listing Management
Property Database
Website Management

Optima-CRM Customer Reviews

Write a Review
  • Reviewer Name: Johnny M.
    Position: CEO
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Not satisfied with the website and crm

    Date: Apr 26 2024
    Summary

    Our overall feeling is one of deep frustration and disappointment. We’ve invested hundreds of hours addressing issues that Optymasys should have foreseen and managed. The dedicated person who initially assisted us has left the company, and now our interactions are mostly with inexperienced trainees or students. These interactions are often abruptly taken over by the owner, who impatiently and unprofessionally demands additional payments.

    For a website that cost more than $10,000, we expected a much higher level of service and certainly robust security measures. Instead, we face daily spam attacks, and the company’s first solution was to suggest purchasing additional anti-spam software. This response is unacceptable for a brand-new website, highlighting a severe lack of responsibility and customer care from Optymasys.

    Positive

    I did like the many times Geert the owner of Optymasys spent on videocalls before we said yes to buy the software and website. Also the listing of a new property is not so hard.

    Negative

    We are dissatisfied with the software and website purchased from Optymasys because they do not meet our expectations. They are not user-friendly and suffer from numerous technical issues that disrupt our operations. Additionally, Optymasys provides inadequate customer service, ignoring our messages on WhatsApp, and the owner does not respond to calls, making it impossible to communicate with our team of developers who were supposed to integrate a different website. They have made many promises but failed to deliver. Further inquiries with other customers have confirmed that choosing to work with this company was a mistake. It’s nothing personal, but from a business perspective, it’s a complete mismatch.

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