Optum360 Reviews

Numa is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.

RXNT has spent over 25 years building cloud-based healthcare software designed for ambulatory practices and medical organizations of all sizes and specialties. Our innovative, AI-powered, and data-backed software solutions help practices grow, improve clinical efficiency, and streamline business operations—whether you're a solo provider, large healthcare organization, or billing services company. With over 60,000 medical professionals across all 50 U.S. states relying on RXNT, our fully-integrated, ONC-certified software system includes Electronic Health Records (EHR), Physician Practice Management (PPMS), Medical Billing and Revenue Cycle Management (RCM), E-Prescribing (eRx), Scheduling, Patient Portal, mobile applications, and more. Every product works seamlessly as one system or can be used standalone, giving you flexibility to choose what works best for your practice. Our SaaS-based Full Suite software solution integrates every area of RXNT through a secure, centralized database, enabling real-time data flow across clinical and administrative functions. Whether you're modernizing your medical practice or scaling your healthcare business, RXNT delivers all-in-one technology to help you succeed. So far, users have transmitted over 125 million prescriptions and processed more than $7 billion in insurance claims. Built for usability and accessibility, RXNT’s cloud-based software is available 24/7 from any device and includes mobile apps for iOS and Android. Simple, transparent pricing means no hidden fees, and every plan includes free implementation & training periods, data migration, storage, software updates, and U.S.-based customer service.

Investigate how GreenLight's cloud-based solution effectively links supply chain leaders, healthcare providers, and suppliers, enabling them to make well-informed product selections that are both clinically relevant and cost-effective for health systems across the country. By streamlining the purchasing process with evidence-based insights, enhancing value analysis, and fostering better engagement with physicians, this platform provides access to cutting-edge products and extensive information about emerging medical technologies. It consolidates all physician choices regarding medical technology into a single user-friendly portal, thereby promoting transparency and optimizing clinical decision-making processes. Additionally, the platform increases awareness of new products, refines sales strategies, and encourages collaboration within sales teams, while also automating value assessments and enhancing communication among hospitals and physician stakeholders. Moreover, learn how one Integrated Delivery Network (IDN) successfully implemented the GreenLight platform to transform its value analysis strategy, resulting in improved healthcare solutions. This significant change not only led to greater operational efficiency but also elevated the overall standard of patient care, showcasing the potential of innovative technology in the healthcare sector. Such advancements illustrate the vital role that integrated solutions play in enhancing healthcare delivery systems nationwide.