What is Ozonetel?
Create a fully functioning contact center from scratch within a few hours by seamlessly integrating cloud capabilities with your existing on-premises infrastructure. Ozonetel enables a smooth transition from legacy systems to cloud solutions overnight, with our product specialists conducting a comprehensive evaluation of your requirements before proposing a customized solution that aligns with your organizational goals. Effectively merge and automate both digital and voice communication channels using industry-leading dialers to improve the handling of incoming leads and optimize outbound efforts. You can establish a complete call management system in 24 hours or even less, providing a wide range of inbound, outbound, and blended call center features. At Ozonetel, our secure cloud communication solutions not only enhance the customer experience but also lower overall operational costs for contact centers. As the pioneers of India's first cloud-based customer experience platform, we consistently set ourselves apart through exceptional customer support and continuous advancements in AI technology. Our dedication to maintaining high standards guarantees that we stay ahead in the industry, continually adapting to fulfill the evolving needs of our clients, ensuring their growth and success in a competitive market. By prioritizing innovation and customer satisfaction, we empower businesses to thrive in an ever-changing landscape.
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Ozonetel Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Overall Best Call Center software
Date: Dec 13 2022SummaryOverall experience with Ozonetel's call center software was pretty good. We're safe to say that after so many years we finally found the call center software with effective and productive features like AI-enabled Omnichannel Solution, Live call monitoring dashboards and Flexible dialer modes that helped us in all aspects.
PositiveThe features of their software like AI-enabled Omnichannel Solution, Live call monitoring dashboards and Flexible dialer modes made our day-to-day work much more efficient.
Also, the 24/7 Customer Support helped us in gaining much more effective results recently.NegativeThe Software is performing well and hasn't shown any Cons so far.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Nice Service and Customer Support
Updated: Dec 13 2022SummaryOverall I liked their product. Everything was on point and the customer support was also excellent.
I hope that it will continue to go as it is in the future.PositiveThe priority that they provide to their customers is appreciated and this in my opinion is the best advantage.
NegativeI have never faced an issue in their product so in my opinion there are no flaws or Cons.
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