PandaDoc Reviews

I absolutely love PandaDoc - I use it daily, and would absolutely thoroughly recommend to others. As a self-employed sole trader, working within outsourced HR - this has got everything I need with regard to Contract of Employment and onboarding forms/documents. It is so easy to use - even people that are not totally au-fait with using IT/the computer, it's so user friendly. I cannot recommend this app enough.

- Ease of use, user friendly
- Visually appeasing - nice, fresh app
- Range of options, i.e. text, date, checkbox, signature
- Tracking - when viewed, completed
- Certificate of validity when signed (IP address)
- Free (although I am considering upgrading!)
- Just all round brilliant

- Cost to upgrade - as a sole trader, it's expensive for me
- Cannot send a reminder on the free app

I definitely recommend PandaDoc for those who want to improve productivity and reduce the time between the signature of a quote and the payment.

Thanks to PandaDoc, I am saving time because everything is automated.
The product catalogue is precious and the connexion with a payment method is very effective.

It is a real budget for my small company (but it worth it).

Above average. We use PandaDoc all day and I really do like it. It can use a little bit of tweaking.

- Saves paper!
- Easy to communicate
- Free

- when you "edit" a document it says it will "clear" the signature and date. It would be SUPER helpful if it has *also* said, that all other inputs will still be saved.
-Some areas we MUST have filled it, not just the signature and date. It would be great if those were mandatory since our students/clients skip some parts...
-loading time
-some parts are filled in on one side and not on our side. It's happening more frequently.

Very easy to use, convenient and I would recommend panda doc to any other business if they require an e-sign document service such as this one.

Very convenient and easy to use. Simple and easy to navigate, send documents, attach documents, etc in one simple webpage.

I would love for more of the pro features to be available on the normal site, would love to be able to choose the colors for the signatures that I am assigning, unless I can, I haven't noticed.

The best, really top tier, and again, the easiest to use. I love it here I look forward logging into PandaDoc everyday lol.

Super quick and the easiest to use and the templates and forms. I love it here and hope to be able to use it in any job I'm in thanks. God Bless y'all.

No cons there is nothing bad about it. thanks so much.

My overall experience has been fantastic! I needed to talk to customer service once, and they were helpful and accommodating and quickly solved the problem for me. I'm sold on PandaDoc and tell my colleagues about it.

PandaDoc is easy to use and user-friendly. I like that I can always go back and get a previously signed document. I like the official certificate at the end when it is all signed. It's a little thing but sure does help when presenting the document to the judge. I like the emails that are sent to me as each person views and signs the document and I appreciate that the email addresses that I've typed in a stored so that I don't have to type each email in again for some of the same parties that I need signatures for several times in a row.

Sometimes mistakes happen, and an email address is typed in incorrectly. I wish there were a way to go back and change the email address once it is discovered instead of creating the document all over again. That is my only concern.

Recommended for any small or medium business that wants to keep things simple. Google API connections to our CRM.

We use PandaDoc to manage all of our online contracts. It's an easy to use tool for anyone in our sales team to self create their own service agreements.

Saved fields could be easier to manage, so we extract repeatable entries in contracts.

I am so happy with PandaDoc and everything it offers my business as a real estate agent. I have let all of my work colleagues know about and now they are using it on a daily basis and love it. PandaDoc looks and feels professional and is an asset to my business. The clients that receive the documents for signing also like the easy to navigate process and have been very impressed with everything to do with PandaDoc.
Do yourself a favour and give PandaDoc a go and you will not be disappointed.

PandaDoc enables me to quickly upload contracts, listing forms and other required documents and send to clients and buyers for easy signing. It is a very simple and easy to navigate application that saves time and money. You can send contracts to multiple buyers and have them returned, fully signed in minutes.

It would be a lot more functional being able to enter information directly to the document when in the app however there seems to be that ability in the upgraded subscription version. There really is not any other negative I can provide.

As mentioned above, all pros and no cons. Love this product and will highly recommend it to any user and organization!

Love the automation and the easy access to review & approve documents and proposals! This is a must use for any organization! So glad the company changed to this new platform. PandaDoc all the way!!

Can't think of anything at this time and really enjoy using this product.

So far very satisfied with the product; hoping that PandaDoc would offer additional features in their free version for professionals.

The greatest feature is that it is free; client friendly as well, packed with features with the selected plan.

On occasion, I had to guide clients to retrieve the document from their spam folder.

Great for anyone who needs e-signatures on a daily or weekly basis for proposals, or authorizations. It has an easy initial start-up and pricing scales with your business.

PandaDoc makes digital e-signatures easy and affordable. It was easy to set up and the free tier makes initial commitment a breeze.

It tends to get lost in the spam when being sent off. I believe you can pay more to ensure this doesn't happen, but seems like it should be a given.

This has been a great blessing for the tedious nature of my work. We have to document and get high volume of signatures or initials on legal documents on a daily basis. This was extremely stressful in the past due to scheduling multiple meetings with clients. But with PandaDoc, I can get 10 times more work done on an average day, thanks to it's convenience.

Convenience for me and my clients, no need to meet in person.
Ease of use.
User friendly design.
Ability to make flexible modifications and how easily it caters to different needs.
Automated reminder features, saves a ton of remainder calls and time.

Nothing so far, always learning a new feature every week.

Overall PandaDoc is fantastic! We initially came in very skeptical and we had some bumps at the very beginning. PandaDoc went above and beyond to make things right for us and to keep us as customers. When renewal time came around, I had no time getting it approved from my upper management because they were so happy with the product and service we have received. Now, I can't speak highly enough of PandaDoc to everyone!

Customer service is A++! This company truly cares about not only their customer's happiness, but their success as well. They also offer top notch help & support available 24/7 for any questions you have on using the software. Out of all the important things a document signing service should offer, I really feel Customer Service and Support/Training are the two most important things and PandaDoc does both very well. In the Support and Training area, they have training videos, live chat, email and phone support. I always receive prompt call backs and emails. Their customer service and help/support is the best of anyone I've ever worked with. They also do quarterly check ins to help you assess how you can use PandaDoc to become more efficient and address any concerns you have with using PandaDoc. I also love the the Dashboard as I am able to see everything at a glance. They also offer fantastic audit tracking of your documents sent so you can easily see all of activity of your documents.

Only 1! Trying to modify the name and/or email of the Signer is extremely cumbersome. I wish there was an easier way to do this. That is the only negative I can think of.

Very beneficial for e-signatures and going paperless. Documents stay confidential. Users sign a signature agreement sheet agreeing that the signature is valid.

If you have used an email address previously, it will pre-populate when typing it again. You can also send reminder emails to people when waiting on responses. Making items mandatory is helpful. Emails keeping up with the status of the document are also helpful.

On the basic version, you cannot edit a document or change an email address. You would have to completely start over. This is time consuming.

I have been very happy using the free edition available on-line. This edition fits my budget and provides me with the electronic signature service I need.

Aside from the price, (who doesn't like free?), I love the signature certificate can be printed on the back of the document...kind of like a notary stamp.
This feature allows my contracts to have the signatures authentication easily traceable.

I only use PDF documents with PandaDoc. If I find the document's content needs a revision, I go back to the original document and make the change using the initial software, re-save the document as a PDF, then re-import it into Panda-doc for electronic signature.

We've been using PandaDoc for over a year and a half now, and we're very happy with it. It really lightens my workload a lot and automates a lot of my work.

-Automated workflows
-Simultaneous editing options
-Signature roles
-Different ways of signing digitally

-Lay-out editing could be easier sometimes
-Pricing tables are sometimes difficult to use

Overall, this e-signature solution will fulfill most needs. Their free option is great for simple businesses and should be sufficient.

PandaDoc is an easy to use electronic signature application. In a matter of minutes you can upload a document, insert signature fields, and send it out for signature. The system will email it out directly to any email address you input. Alternatively, you can obtain a link so that you can send out an email from your address and include a link to the document needing signature.

The only con is the date is defaulted to a date field format other than Month/Day/Year and the default is one that isn't normally used. So you have to go through a few extra clicks to change the date field format to a standard DD/MM/YY or DD-MM-YY.

I’ve tried a bunch of e-signature services and found PandaDoc the simplest and most feature-reach. The mobile app is especially great when you’re dealing with time-sensitive docs and lots of templates!

- clear objective of helping close deals
- flexible workflows with lots of customizability
- great mobile app with real time notifications
- super recipient-friendly UX

- slightly slow to load in some areas
- no Japanese support

PandaDoc will cover 99.9% of what you need and you can create and send docs for signature in minutes.

The ease of use is great. You don’t have to be technical or a super user to figure it out. The speed of doc creation is unmatched.

It’s not as customizable and flexible as DocuSign.

We really enjoy using PandaDoc. It offers a comprehensive suite of document management and automation tools, including templates, signature requests, collaboration features, and more.
One negative which applies to most SaaS platforms is always pricing when scaling.

The templates make it easy to create professional-looking documents, the ability to integrate with a wide range of third-party applications is also really good, it makes it easy to manage documents within our existing workflow.

The UI & UX is good, but the interface can be confusing and difficult to navigate.
Not a huge deal but when scaling, it is important to realize pricing is subscription-based, which can be expensive for some users.