ROLLER
ROLLER is dedicated to helping attractions and leisure venues operate more efficiently and grow revenue. With over 3,000 customers in 30+ countries—including well-known brands such as Sky Zone, We Rock the Spectrum, American Dream, Flip Out, Oxygen, and Jumpsquare—we’ve built a platform that reflects the real-world needs of the industry. We work with a diverse range of venues, from play centers and climbing gyms to amusement parks, bowling centers, zoos, and aquariums.
As a complete venue management solution, ROLLER brings together everything operators need to run their business in one place. Our platform combines online ticketing, POS, membership management, payments, and waivers to reduce complexity and improve efficiency. By connecting every part of the guest journey, ROLLER helps businesses increase revenue, streamline operations, and deliver better experiences at scale.
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ManageEngine ServiceDesk Plus
ServiceDesk Plus Cloud stands out as a premier online service desk software, designed for ease of use and powered by ManageEngine, the IT segment of Zoho. This SaaS solution enables organizations to deliver exceptional support services to their customers. With over 100,000 IT service desks globally leveraging this cloud-based ticketing platform, it streamlines the process of tracking and managing IT tickets, facilitating faster issue resolution and enhancing user satisfaction. Featuring ready-to-use ITIL workflows, the software allows for comprehensive management of the entire lifecycle associated with IT issues, problems, and projects. Users can establish support SLAs, define escalation procedures, and maintain compliance with organizational standards. Additionally, it automates the distribution, categorization, and classification of tickets, adhering to pre-established business rules. Timely notifications and alerts can be configured to promote prompt ticket resolution. By empowering users with greater control and minimizing the need for in-person visits, the platform includes a service catalog and self-service portal, enabling users to create and track their own tickets while also searching for potential solutions. This user-centric approach not only optimizes service delivery but also fosters an environment of self-sufficiency.
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TickeTrak
A robust and intuitive parking management system optimizes every aspect of your parking operations, providing immediate access to vital information through an all-encompassing platform. This system ensures that parking ticket payments are quickly processed just moments after being issued, enhancing convenience for users. It also refreshes scofflaw, permit, and citation data in real-time on mobile devices, ensuring that all information is current. With TickeTrak, you can tailor the solution to meet your unique procedures using a rules-based framework that gives administrators complete control over configuration and setup. By employing the Ticktrak mobile handheld LPR to scan license plates, you can significantly reduce data entry errors by cross-referencing with scofflaw and permit databases. Furthermore, the application allows you to organize the information list by prioritizing frequently accessed data, thus boosting efficiency in ticket issuance and promoting a more streamlined workflow. Ultimately, adopting such a system not only enhances operational efficiency but also elevates the overall user experience.
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Passport
An all-in-one digital solution designed specifically for overseeing mobile pay parking, facilitating digital enforcement and permitting, as well as managing various aspects of mobility. This innovative platform streamlines operations and enhances user experience in urban transportation.
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