Pimberly Reviews

Since getting started and getting comfortable with the system, it's been proven to make my job easier and it's reliable

The system is easy to use and makes daily tasks much easier. It's very user friendly and helps in lots of ways

Getting started was tough to get used to but that changed rather quickly

Overall, Pimberly is a robust and powerful Product Information Management (PIM) solution that excels in organizing and distributing product data across multiple channels. It offers significant efficiency improvements, better data quality, and a centralized system that enhances collaboration. While the setup and learning process can be challenging, especially for businesses with complex catalogs, the long-term benefits of streamlined workflows, enriched product content, and omnichannel distribution often outweigh the initial hurdles. For businesses seeking a comprehensive solution to manage large volumes of product information, Pimberly is an excellent choice.

I like Pimberly because it streamlines the management of product information, making it easier to maintain a centralized hub for all our data. Its ability to enrich product listings with detailed descriptions, images, and videos ensures that customers always have accurate and comprehensive information at their fingertips. The seamless integration with multiple eCommerce platforms and the automation of workflows have significantly improved our efficiency, saving us time and reducing manual errors. Overall, Pimberly enhances our ability to deliver consistent, high-quality product content across all channels.

Pimberly is a little complex to setup, but once past that it's all great!

I would recommend this product to any company who is trying to expand their horizon. Overall a good product.

I like how wonderful and effortless everything just flows, user friendly, and easy to use.. would give 5 stars.

I don't think there is a thing I do not like about this new software.

Good experience with Pimberly, the PIM system itself is fairly intuitive and easy to use and the customer support picks up where your ability ends to facilitate any needs you have.

Easy to use interface, so many build options to customize to your business needs. Good way to keep on top of your product portfolio and have a constantly high standard of product data.

Can be difficult when integrating across multiple sites/platforms.

Comprehensive, excels in integration, reliability & security. Great helpdesk support & ongoing training.

-the architecture is highly modular, allowing the business to add as needed
-intuitive and modern design
-comprehensive training materials

There are no relevant cons I could find for PIMBERLY.

I am very pleased with this platform on the whole - it has enabled us to view, work with, and enrich our product data in ways we haven't been able to before, and I know that insight on any questions I might have is always just an email away.

Pimberly's delivery team is truly unmatched. It's clear that implementation for them is about finding a creative solution and adhering to best practices, not simply getting something out the door quickly. Pimberly also offers powerful automation that makes enrichment easier than ever before, whether focusing on product data or digital assets.

I found that certain processes within Pimberly could have been streamlined or automated a bit more, such as uploading or duplicating decision table rules or enabling attributes within a taxonomy.

Despite the import issues that Pimberly may have, it is overall a great product to use for those beginning to set up their eCommerce stores or those who are now looking for new solutions & products.

Pimberly allows a seamless, easy transition from other applications into theirs, making the adjustment period much shorter for those transitioning into learning the Pimberly application. The mass editing of products and approval system makes it easy for anybody listing products to make changes in one fell swoop and for managers of those departments to ensure quality control is met before products go live. Customer service support from Pimberly is always fast and easy, with solutions for any problem that may arise. It is solving a mass editing issue as well as simplifying the listing process of eCommerce. It allows a much more functional and easy import into other applications to log such as NetSuite and BigCommerce, leading to a faster implementation of those products onto the website.

There are some import hiccups when used with other applications like BigCommerce. Some products get imported incorrectly whether it be photos not being imported over, the text in the descriptions being messed up, etc.

If you're looking to centralize and optimize product information management Pimberly is definitely worth considering.

Pimberly offers a user-friendly experience with an intuitive design that caters to both tech-savvy users and those less familiar with complex software. The platform is easy to navigate, with tools clearly organised, allowing users to manage product data, attributes and content effortlessly. The interface is clean, modern and well organised, but it might feel overwhelming at a first glance due to the broad set of features it offers. One of the standout features of Pimberly is its ability to streamline product data management. The platform excels at centralizing all product information, making it easily accessible and editable by relevant teams.

One of the most noticeable drawbacks of using Pimberly is the slow loading times, this can be a serious productivity killer, particularly for teams managing vast amounts of product information.

Overall, Pimberly is a powerful tool that has streamlined our product information management and saved us significant time. Its automation capabilities, flexibility, and excellent customer support make it a valuable asset for any business managing large volumes of product data. Despite a bit of a learning curve during setup, the long-term benefits far outweigh the initial challenges.

Pimberly’s intuitive interface makes managing large volumes of product data remarkably easy, even for teams new to the platform. Its automation features are a huge time-saver, allowing us to update product details across multiple platforms with minimal effort. The system is highly flexible, letting us tailor workflows to meet our specific business needs seamlessly. Integrations with ecommerce platforms and other tools work flawlessly, ensuring our data stays consistent everywhere it’s used. On top of that, their customer support team is always quick to respond with helpful solutions whenever we need assistance.

While Pimberly offers a robust set of features, the initial setup can be time-consuming, especially for businesses with complex data structures. Additionally, some advanced functionalities may require a learning curve for teams unfamiliar with similar tools.

The set up and migration to Pimberly was well supported and an intuitive process. We have been able to set up integrations to and from external systems and get users up to speed quickly. Improvements could be made to the reporting and DAM side but overall experiences have been positive.

From an integration point of view we have a reasonable amount of flexibility with how we get data in and out of Pimberly to our external systems. Integrations are quick and easy to set up and allow us to access the data in the way we need to.

I feel that Asset Management is one of the weaker areas of Pimberly, or at least in the way we use it. It can become a library of thousands of files with not a great deal of organisation due to the lack of options to sort / categorise into folders and directories. There is also a lack of reporting functionality

The Pimberly team was an absolute pleasure to work with. They believe in their product and the quality of their work shows that. They are diligent, informed and extremely helpful. They are engaged in learning about the businesses of their clients and it shows when they come to the meetings with very specific questions and solutions prepared for us.

The software is very intuitive and flexible to meet the needs of our very complex foodservice business. The software offers more than just enhancement opportunities for product data, such as sales sheets, vendor portals, et. al. These additional opportunities will enable us to have a better sales experience for our customers.

The Pimberly team was extremely knowledgeable and when our primary contacts didn't have the answer they got the answers and responded very quickly. They were extremely accommodating and easy to work with.

With only one pre-production and production environment we were a bit limited on how we could control the data as we created multiple schemas and category trees. This was not a road block but it did force us to look at our data differently to determine what were our non-negotiables in terms of how data is managed between systems.

I really like working in PIM and all the different features that it has. From a data point of view I need to review large amounts of data and PIM allows me to do this by importing and exporting data. I can set columns and choose the information that I need to see. Also, for updating, PIM is our main platform so any amends that I do in PIM will filter down overnight to our other systems that our company use.

Easy to navigate through the different features, easily import and export product data from the system. I am able to update data on a large amount of codes at once. PIM is our main data platform so I only need to amend the data in one system which will filter down through to our other systems.

Slow and sluggish when a lot of users are using PIM at once. Sometimes due to a number of people in my team PIM can run slower than usual which takes time for amends to happen in our system. This can just be a little time consuming when I am sat waiting for product data to update if it is in a queue of jobs.

Overall, my experience with Pimberly has been extremely positive. The platform has significantly improved our product management processes, providing a streamlined and efficient solution for handling our diverse range of products. The intuitive interface makes navigation a breeze, even when dealing with complex parent/child variants. Additionally, the continuous addition of new features showcases Pimberly's commitment to enhancing user experience and staying ahead of industry needs.

Pimberly's software is a clean and easy to use.
It's easy to navigate through products (especially if we have parent/child variants).
Customer service is top notch!
Always adding new features to make the process even quicker and better.

There is no really any downsides, whenever we had an issue or a bug it was always looked at almost instantly.

My overall experience with Pim has been a good one and I generally enjoy using the system. As I said above I like that you can personalise it to what you want to see and what you use the most as been the data team that is important we can do that at a glance without going into each individual product.

The system is easy to use and you can personalise it to what you want to see within your own view. The team find it easy with it having the drop downs and been self explanatory and easy to use which makes our lives easy when we use it all day every day

Imports and Exports and sometimes slow which can be frustrating

Pimberly has been a great tool for our organization. Initial setup and integration took longer than expected due to the extent of customizations of our webstore. The support and integration teams were super helpful during the entire process and we're able to get the PIM up and running for us.

Support and integration teams were patient and super helpful during integration and launch in helping us getting the most out of the platform.

Implementation took longer than expected mostly due to our stores customizations and getting the PIM to interface with those correctly.

An excellent piece of software, allowed our company to process 10x the amount of stock as we did prior to using Pimberly. Support is also excellent and are always on hand to assist in anything big or small.

Automate every part of the product creation process. With use of datasets, you can be sure there will be no spelling mistakes or any other chances of human error.

A few features such an duplicating automations or matching images to products in numerical order (issues specific to our needs) not currently available. New features are being implemented all the time however.

Smooth transition from no PIM at all to implementing Pimberly. Training provided along the whole process and monthly check-ins. Their Customer service is fantastic.

Pimberly is really easy to use. The Customer Service is easily 5 star. Never afraid to ask them for help.
The flexibility Pimberly offers us has benefited the whole business.

Visibility of what the Decision table and Workflows are one created, option for titles would be ideal. However, Pimberly takes onboard any of your recommendations of improvement and try to implement them where possible.

Overall, I have a good experience with Pimberly and if I was to work for another company and decided how they manage products. I would recommend Pimberly.

The dam has a quick upload function. It is very quick to use, no tutorial needed and means that any image I upload for a product, shows up alongside the product as we use a naming convention that Pimberly recognises and will put the image/PDF to the right media area for the product. It is very easy and only requires minor input from me and my image editor colleagues. I can also make changes to the images in the DAM very easy, for example renaming. And I like that we can revert back to a previous image of the same name if needed. I use Pimberly daily so these features mean I can do what I need to do without fear of problems.

I have not used Customer Support but my superiors have and they have come back quickly from my experience with any queries. I am also unaware of the pricing so I have no problems with it.

There doesn't seem to be an inbuilt way to download mass amounts of images/PDF's without having to use a channel and then a subsequent script. If that feature was implemented, it would be very handy.

I also think Indigo Pimberly is a lot slower than the previous version e.g when I upload an image for a product, it sometimes takes a while for it to attach to the product. The previous version did not have that problem for me at least.

Excellent - Pimberly enables our business to create great online product packages and this helps our international partners especially who use this for their PLU package. Easy to update with no products and organise.

Very easy to use, excellent package for organising our product packages and getting these out to our partners.

Took a little while to learn how to get the most out of the package but once mastered became very intuitive.

Great software makes it easy and faster to upload products to my webstore. I can list much faster with many tools and customizations.

Ease to use and implement well with my backend user website. It makes my listing process much faster to offer more products to my store and use that extra time for other business aspects.

Could have an easier view, display for users to use and scroll.