Pimberly Reviews

Pimberly is a great product management system with a lot of useful features but can be unclear when trouble shooting problematic data.

- Live List of Products Inducted
- Clear and Easy UI for Navigation
- Customisable (and savable) views for ease of repeated use.

- Error reports aren't easy to follow
- Lack of exportable error reports

The PIM system offers an amazing experience, combining a user-friendly interface with effortless integration. It simplifies the management of product information, making it easy to navigate and use, even for beginners. While occasional syncing issues may occur, the overall experience remains positive due to its efficient performance and intuitive design. This makes the system a valuable tool for streamlining processes and improving productivity

The PIM (Product Information Management) system is highly user-friendly, designed to simplify tasks and improve efficiency. Its integration process is straightforward, making it easy to connect with existing systems without hassle. With an intuitive interface, the system is easy to navigate, allowing users to manage product information with minimal effort. Whether you're new to PIM systems or an experienced user, this solution ensures a smooth experience from setup to daily use.

While the PIM (Product Information Management) system is generally user-friendly and easy to integrate, occasional syncing issues may arise. These syncing problems can sometimes cause delays in updating product information across platforms. However, the system’s intuitive design and straightforward integration process help minimize the impact, allowing users to address and resolve these issues quickly. Despite these occasional setbacks, the PIM system remains an efficient tool for managing and organizing product data.

The visibility and organization provided was better than anything we've worked with. The tools at your disposal are also useful, but we're an outlier in that our refurbished products don't need a complete market rollout similar to new to market products. A lot of the heavy lifting had to be done by us for the workflows to work the way we needed, and there was a miscommunication regarding the existence of a linear pathway between Pimberly and these venues in listing products (at the time).

The visibility and organization provided was better than anything we've worked with. The tools at your disposal are also useful, but we're an outlier in that our refurbished products don't need a complete market rollout similar to new to market products.

A lot of the heavy lifting had to be done by us for the workflows to work the way we needed, and there was a miscommunication regarding the existence of a linear pathway between Pimberly and these venues in listing products (at the time).

Since adopting Pimberly, our organisation has seen significant improvements in data management, transforming our operations considerably.

Our organisation has experienced significant improvements in data management since adopting Pimberly, and it has transformed our operations considerably.

One of the standout benefits of Pimberly is how it has expedited our ability to get product information out to customers. With Pimberly, this process has become significantly faster and more reliable, enhancing our responsiveness and customer satisfaction.

Pimberly has completely revolutionised our data management processes. The platform offers a level of automation that we never had before, streamlining our operations and reducing the manual effort required. The automated workflows features ensure that our product information is accurate and consistent across all channels.

Updating product information in Pimberly is straightforward and efficient. The user-friendly interface allows our team to make changes quickly without needing extensive technical knowledge.

Pimberly’s flexibility in integrating with external systems has been another significant advantage. Whether it's our websites or ERP systems, Pimberly ensures seamless data flow. This integration capability has simplified our IT landscape and reduced the complexity of maintaining multiple data sources.

Workflow management is another area where Pimberly excels. The system’s workflow capabilities allow us to define, monitor, and optimise our processes effectively. This has led to more efficient operations, as numerous tasks are now automatically assigned.

The support provided by Pimberly has been exceptional. From the initial setup through to ongoing use, their support team has been responsive and helpful. They have promptly addressed any issues we’ve encountered and provided guidance on best practices, ensuring that we get the most out of the system.

While the system generally performs well with individual tasks, its efficiency diminishes when processing large bulk updates.

Despite a few bugs which can be expected with an in-depth system as Pimberly, one of the redeeming aspects is its support team. Whenever issues arise, the support team is known for their quick and effective response. They are diligent in addressing and resolving problems.

Overall my experience with Pimberly is extremely positive. It is extremely easy to use and also user friendly.

Pimberly makes access all of your product simple and easy, ensuring you are able to access all you data on the touch of a button.

Pimberly can occasionally be a little slow, this can happen at various times but other than this there is nothing else I can think of.

My experience so far has been good, and i am enjoying using Pimberly it has been very useful to me for what i need it for.

All information i need to look at the different products we do as well as have images of the products when i need to see the product we don't have any in stock.

My experience so far has been good so i don't have any dislikes so far.

Overall an easy to use program, with help and support if needed. I use it on a daily basis - extracting different information every time.

I like that Pimberly is easy to navigate and use, as well as having a multiple of tools to quicken daily tasks.

I wish there were more options to include measurements for products

Overall PIMs is a great platform for managing, optimising and storing large amounts of product information and doing it very accurately and seamlessly making your life a lot easier to navigate around hundreds of products.

As we have over 600 products listed on our website which is split over 5 regions around the world the use of PIMs has now been what we call our 'source of truth' meaning when something doesn't align on Shopify we know that all our stored data product information on PIMs is accurate and has played a fundamental role as we encounter issues daily on our websites.

At first I found PIMS quite confusing to navigate around and I don't think its something you could teach yourself, you actually need consistent training and support because there are always roadblocks and some can be quite difficult to figure out on your own.

Initially the PIM takes the product through the creation and proofing stages and once completed it removes the need for manual intervention when updating and distributing accurate product data.

It's great to have a "one ring to rule them all" approach to product data, once the data is happily residing in the PIM you can easily (and automatically) update it with feeds and send it out with API channels and outputting files to SFTP locations.

Also, if you want to make any changes then their support team and account management are second to none.

It's a distant memory now and things have massively improved in recent years however the initial setup took longer than expected.

Pimberly is constantly evolving with the needs of our team and business. It's simple to use and can be personalised to the user. Any problems or concerns are resolved quickly.

The interface is really user friendly and can be personalised to your role or specific user requirements. The use of imports and exports are great for aligning and data analysis.

On rare occasions it can be a little on the slow side. Some tasks need to be carried out twice as the first attempt didn't load. I'd like to be able to permanently change the date format for exports to the UK format. This can be frustrating if you forget to amend before exporting.

An excellent company to work with, that is growing and showing why they are becoming a market leader.

It is an easy-to-use tool that is capable of providing flexible solutions to product enrichment and listing processes.

Support is top-class. They respond very quickly to tickets (always when something is urgent). The support always tackles all levels of issues and questions with great detail, explaining with supporting material when needed.

Technical account management is excellent to work work, helping formulate ideas, and roll out new features while being detailed in solving process needs.

Development of some areas of the PIM can take longer than anticipated.

My experience using Pimberly has been excellent from day one. It meets all our needs and they have a fast and efficient support team.

Ease of use, full functionality, integration capability with other systems, etc. It is the only truly multi-language PIM where you don't have to duplicate attributes to translate them.

There is nothing I don't like and the things that can be improved, they work day by day and are constantly improving them.

As I use Pimberly all day in my role I have grown use to the issues/glitches with the speed/bulk data.
I understand how to use the system well enough to get my tasks completed efficiently.

Easy to understand the user interface.
Design and layout help to avoid confusion unlike other systems.
Moldable to suit the business.

Pimberly struggles to cope with large numbers of data being imported/exported.
Sometimes lags.

I think it's a great tool, as a team we're getting more efficient all the time. The support has been superb to get us up and running

Mass uploads and easy attribute selections. Approval setting for different departments really ensures quality built into every layer.

Digital asset assigning is a bit clunky, hosting of the asset and assigning can be time consuming if working with a lot of IDs.

In short, Pimberly simplifies the management of our complex product data, ensures seamless integration across systems, and provides the tools we need to handle bulk data tasks efficiently—ultimately saving us time and improving the accuracy and reliability of our product information across the business.

The team at Pimberly are absolutely awesome and great to work with too!

Managing product information is crucial for our business, especially considering the complexity of our catalog. Our product data includes intricate structures like bundles, which are composed of multiple sellable components, each requiring careful coordination. This level of complexity often demands bulk data transformations or mass exports to ensure accuracy and efficiency across our platforms.

Pimberly proves to be a powerful solution for managing these challenges. It enables us to store data at both the bundle level and the component SKU level, giving us the flexibility to handle each layer of product detail without compromise. This capability is particularly useful when performing large-scale updates or making quick adjustments, ensuring that even the most detailed product structures remain consistent and manageable.

Furthermore, Pimberly’s integration with our ERP and website streamlines our workflows by allowing seamless data mapping and transfer between systems. Instead of dealing with disjointed processes, we can ensure that product information is synchronised across platforms automatically, reducing errors and manual intervention. Whether it’s updating pricing, managing inventory, or ensuring that the latest product specifications are reflected on our e-commerce site, Pimberly acts as the central hub that connects and facilitates all these actions.

Pimberly can, on occasions, run slowly when doing large imports or exports. Pricing feeds can take a while to update too.

Amazing system works amazing for the team and helps the business with ease of use and detailed work.

- The ease of use
- The overall clean look
- The details and visibility
- The data sets and channels, workflows

- Updating group products with multi data
- Data sets not auto put into alphabetical order

From the very start the Pimberly team have been very engaging from the initial scoping session, through discovery, and into project start up. The team are very knowledgeable about their system but very open to discuss future developments, the issues we face as a customer with not having our data in a PIM system prior to meeting them.

One source of truth for our product data.
Easy to build product data with additional attributes so no need to have everything in for the system start.
Excellent compatibility with all major ERP systems.
Ability to use the PIM as the product master rather than ERP.
System navigation looks very simple and easy to set up.
Full support from the Pimerbly team - pre and post sale - we believe this sets Pimberly aside from the other software providers and was a key consideration in our PIM provider.

None yet identified any issues. The Pimberly team have demonstrated ho they have taken user customer feedback to further develop their system.

I would definitely recommend Pimberly, we were able to get up and running with out complex data set and product setup - on boarding guys were great.

UI (when accurate), logical way of working and excellent support/on boarding who were able to get our setup done quickly.

Having to manually find attributes to export and format how they are exported and imported every time. Few improvements I can think of.

I use this product every day and I couldn't do what I do without it. I would recommend this product information software to any company without hesitation.

This product management software is the best on the market, from loading products and adding media to importing and exporting data fast and efficiently. Easily categorize your data and media so users can find all the product information they need within a few steps. As a Marketplace Manager I can get our products to any of our websites and platforms very quickly indeed.

I am also looking forward to the new features which are on the horizon to make Pim even better!

This is only a minor concern - Being able to group brands or retailers in the facet so we do not have a long list.

Support team are awesome! Artur, David & Matt have saved me from madness multiple times and have always been able to answer some of my "stupid" questions.

Quick and easy to use, I taught myself (with help from support team) to use it competently in ~3 months.
Rules, workflows and decision tables are intuitive and powerful.
Channels are simple and straight forward to create to pass data downstream.
Expressions saved my sanity on multiple occasions.

Products and assets are separate entities, if there is a requirement to delete a product, deletion of assets needs to be done separately and manually. I assume this is done for the instance the same asset is applied to multiple products.

Lack of bulk handling of assets through the UI (e.g. bulk search for 10 assets) is not possible.