Pulseway Integrations

Control D is a versatile DNS filtering and traffic redirection service that utilizes advanced Secure DNS protocols such as DNS-over-HTTPS, DNS-over-TLS, and DNS-over-QUIC, while also accommodating traditional DNS. With Control D, users can effectively eliminate harmful threats, restrict various types of undesirable content across the network—including advertisements, trackers, IoT data, adult material, social media, and more—while also redirecting traffic through transparent proxies and monitoring network activities and usage patterns at a client-specific level. Consider it your own personalized Authoritative DNS resolver for the entire Internet, providing you with detailed control over which domains are allowed to be resolved, redirected, or blocked. This capability not only enhances security but also empowers users to tailor their online experience according to their preferences.

Zendesk functions as a powerful customer support platform designed to enhance support workflows and elevate the customer experience. It provides a comprehensive set of features, including AI-driven automation, messaging capabilities, live chat options, and customizable workflows, allowing businesses to offer personalized and effective assistance across multiple channels. Additionally, the platform seamlessly integrates with various other applications and delivers real-time analytics, which help organizations make well-informed, data-driven decisions. Suitable for businesses of all sizes—from new startups to large enterprises—Zendesk emphasizes scalability, security, and user satisfaction. By offering such adaptable solutions, it ensures that companies can flexibly modify their customer service strategies to keep pace with changing demands, thereby fostering long-term relationships with their clients. This adaptability is crucial in a fast-evolving market where customer expectations are continually on the rise.

Slack is a cloud-based service designed to improve collaboration on projects and facilitate communication within teams, specifically aiming to promote seamless interactions within businesses. It provides a comprehensive suite of tools and services all in one place, allowing for private channels that foster interaction among smaller groups, direct messaging to quickly convey information to colleagues, and public channels that facilitate conversations among members from various organizations. Compatible with multiple operating systems, including Mac, Windows, Android, and iOS, Slack offers an extensive range of features such as chat functions, file sharing, collaborative environments, instant notifications, two-way audio and video communication, screen sharing, document imaging, and activity tracking, among others. The platform's intuitive interface and diverse integration capabilities contribute to its popularity among teams striving to boost their productivity and enhance communication. Furthermore, users appreciate Slack's ability to streamline workflows and keep everyone connected, making it an essential tool for modern workplaces.

PagerDuty, Inc. (NYSE PD) stands out as a frontrunner in the realm of digital operations management, catering to businesses of various scales that seek to enhance customer experiences in an always-connected environment. Teams utilize PagerDuty to swiftly diagnose and resolve issues while uniting the appropriate individuals to avert similar challenges in the future. With over 350 integrations, including popular platforms such as Slack, Zoom, and ServiceNow, along with Microsoft Teams, Salesforce, and AWS, PagerDuty enables organizations to consolidate their technological resources and attain a comprehensive perspective on their operations. This integration not only streamlines workflows within their existing tools but also fosters improved collaboration among team members. Consequently, PagerDuty empowers organizations to be more proactive and effective in their operational strategies.

ConnectWise PSA, previously known as ConnectWise Manage, is a comprehensive business management solution tailored for organizations that provide technology support and services, and it is relied upon by over 100,000 users. This platform is packed with numerous features that enhance team accountability and boost operational efficiency, encompassing tools for help desk management, billing, time tracking, project oversight, agreement handling, sales and marketing, procurement, and reporting. By offering an integrated professional services automation (PSA) solution, ConnectWise PSA fosters a unified perspective of your entire operations through a singular data layer, allowing for improved clarity and streamlined business processes. This holistic approach not only helps organizations manage their resources effectively but also empowers teams to respond swiftly to client needs and market demands.

To protect your business operations effectively, it is crucial to adopt endpoint protection software that exceeds the capabilities of traditional antivirus programs. Endpoint protection, or endpoint security, includes a variety of cybersecurity strategies aimed at safeguarding network endpoints like laptops, desktops, smartphones, tablets, servers, and virtual environments. This suite of services often features antivirus and antimalware tools, web filtering, and other defensive strategies. By employing endpoint protection, companies can successfully defend critical systems, proprietary information, customer data, employee records, and even visitor information against threats such as ransomware, phishing attacks, malware, and numerous other forms of cyber threats. If you're questioning the necessity of endpoint protection, remember that cybercriminals are constantly developing new methods to breach networks, manipulate employee trust, and extract confidential information. Many small businesses mistakenly think they are not attractive targets for cyberattacks, but this belief is a serious misconception. In fact, small companies with as few as 100 employees are now encountering risks comparable to those faced by much larger organizations with 20,000 employees, emphasizing the widespread need for effective cybersecurity solutions. Moreover, the increasing sophistication of cyber threats makes investing in comprehensive endpoint protection not merely an option; it is an essential measure to secure the future and integrity of your business in an ever-evolving digital threat landscape. Ultimately, prioritizing robust cybersecurity measures will empower organizations to thrive despite the risks that accompany modern technology.

Implementing protective filtering is crucial for maintaining security, visibility, privacy, and control over online interactions. By effectively mitigating risks, organizations can significantly boost both safety and productivity while engaging with the web. In the current digital environment, businesses necessitate comprehensive strategies to protect their internet traffic, ensuring it remains secure, private, and transparent. The traditional domain name system (DNS) is primarily designed to resolve internet queries through a global network of servers, converting those inquiries into specific Internet Protocol (IP) addresses. However, this vital service was not initially developed with security as a key consideration, resulting in various exploits and vulnerabilities within the DNS architecture. Organizations can utilize protective DNS solutions, such as Webroot® DNS Protection, to enhance their control over networks while guaranteeing the essential security, privacy, and visibility for their IT infrastructure and users, including those working remotely. The primary aim of this solution is to create a strong, private, and manageable connection to the internet. Moreover, automated filtering driven by Webroot BrightCloud® Internet Threat Intelligence effectively blocks malicious requests, further boosting the protection of online activities. Consequently, businesses can navigate the intricate landscape of the internet with increased confidence, armed with a strong defense against potential threats. This proactive approach not only mitigates risks but also fosters a safer online experience for all users.

The top-notch IT documentation software can significantly enhance your business growth. We proudly cater to the highest-performing managed service providers globally, boasting over 300,000 daily users across more than 70 countries, along with a plethora of awards for productivity and innovation. IT Glue stands out as a prominent documentation platform utilized by numerous MSPs, enabling you to systematically arrange your clients' information for optimal service delivery. There are no barriers to accessing connected information, as you can associate related items, ensuring you have everything at your fingertips. Fortify your operations with a robust, unalterable audit trail and a state-of-the-art password management system. With all your documentation seamlessly integrated, efficiency and security are at the forefront of your business strategy, allowing you to focus on what truly matters—serving your clients effectively.

Datto RMM is a comprehensive cloud-based platform that empowers Managed Service Providers (MSPs) to effectively oversee and safeguard their clients' IT environments with modern and dependable solutions. Its design focuses on minimizing complexity, expenses, and potential risks, ensuring a seamless experience for users. The platform boasts robust automation and monitoring capabilities, including ransomware detection, patch management, and remote access, enabling MSPs to proactively address IT challenges, swiftly react to incidents, and enhance customer service. Additionally, it features an all-in-one cloud backup and disaster recovery system that is image-based, facilitating cloud-to-cloud backups and rapid recovery of vital data across Microsoft 365 and G Suite applications. With support for both Windows and Mac systems, users can quickly backup and restore files and folders, while secure file synchronization and sharing are streamlined through a centrally managed collaboration system. Furthermore, the solution allows for the prompt and reliable restoration of servers, demonstrating its effectiveness as a comprehensive business continuity and disaster recovery tool for organizations of all sizes. This multifaceted approach ensures that MSPs can maintain high levels of service and operational efficiency for their clients.

Datto Workplace provides a robust platform for file synchronization and sharing tailored for managed service providers, ensuring top-notch security and operational efficiency. This business-centric collaboration tool enables users to access and share files seamlessly from various devices. It presents a straightforward and scalable solution suitable for all organizational roles, ranging from sales personnel to high-level executives. Users have the flexibility to adjust settings to align with specific business needs, facilitating an easy implementation process. Managed service providers can generate reports on system activities, monitor user engagement, and conduct on-demand audits. By integrating with essential business applications like Microsoft, G Suite, and Active Directory, users can collaborate securely across devices. Clients can rely on Datto Workplace's impressive 99.99% uptime and adherence to HIPAA, GDPR, and SOC 2 standards for compliance. The platform not only delivers the necessary security and mobility but also grants businesses the control they need for effective operations. This comprehensive approach ensures that organizations can maintain productivity while prioritizing data safety and compliance.