4.5 out of 5 stars
(297 Ratings)
Most MSPs and internal IT teams are stitching together four to six separate tools just to keep operations running - a PSA here, an RMM there, plus separate helpdesk, MDM, asset tracking, network monitoring, and documentation tools. SuperOps takes a different approach: everything lives on one platform, built on a single shared data layer from the ground up.
That shared architecture isn't just a convenience - it's what makes SuperOps' AI actually useful. Monica AI wasn't bolted on afterward; it was built alongside the platform, which means it has full context across tickets, assets, and workflows. In practice, that looks like automatic ticket triage, proactive patch and CVE risk alerts, auto-generated worklogs, smart KB article suggestions, and a growing set of workflows that run autonomously without a technician touching them.
On the compatibility side, SuperOps covers the full device landscape — Windows, macOS, Linux, iOS, iPadOS, and Android — and plugs into the tools IT teams already run, including Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, and SentinelOne. Remote access is included out of the box too, with both Splashtop and ISL Online bundled at no extra cost.
Add in transparent, predictable pricing, quick time-to-deploy, and a product team that's still founder-led and shipping fast - and it's a platform built for teams that want to stop managing tools and start managing outcomes.
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4.8 out of 5 stars
(49 Ratings)
Setyl is a cloud-based IT asset and license management (ITAM) software that seamlessly integrates with your current tech stack through 100+ integrations.
The platform gives you complete visibility and control over hardware assets and equipment, software licenses, SaaS subscriptions, vendors, users, and spend in one place.
Use Setyl to:
1. Gain full visibility over your IT assets and software licenses — the who, what, why, where, and when.
2. Simplify, automate, and scale daily IT operations, including employee onboarding and offboarding.
3. Eliminate wasted IT spend.
4. Prepare for security audits and stay compliant, including with SOC 2, ISO 27001, and more.
With its intuitive interface, 100+ out-of-the-box integrations, and support from the Setyl team at every step, the platform is fast to deploy, easy to use, and built for collaboration.
Key features include:
• IT asset and license inventory
• Full asset lifecycle management
• Software and SaaS subscription renewal tracking
• License rightsizing
• Employee onboarding and offboarding workflows
• SOC 2 and ISO 27001 compliance
• Vendor audits and due diligence
• IT spend management
• 100+ integrations and API access
Integrations include: Microsoft 365 and Entra, Google Workspace and Cloud Identity, Okta, JumpCloud, Intune, Jamf, NinjaOne, Iru, Lansweeper, Tenable, Datto, Addigy, ConnectWise, CrowdStrike, Adobe, Slack, Zoom, BambooHR, HiBob, Factorial, Workday, Personio, NetSuite, Jira Service Management, Zendesk, and more.
By consolidating all these functionalities, Setyl helps organizations make informed IT decisions and enhance operational efficiency.
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Virima
5.0 out of 5 stars
(1 Rating)
Virima is built for IT operations, infrastructure, and asset management teams that need a trustworthy record of what they run. Its focus is trusted runtime truth for agentic IT: discover with authority, understand in context, govern every action.
Agentless scanning and an optional Windows, macOS, and Linux agent cover hybrid environments. A native CMDB keeps itself current from those scans, and ViVID™ Service Mapping shows how services, applications, and infrastructure connect, with live incident, change, and vulnerability status.
Teams use it for asset visibility, CMDB accuracy, root cause analysis, change impact, and audit readiness. It integrates with ServiceNow, Jira Service Management, Ivanti, HaloITSM, Xurrent, Hornbill, and TeamDynamix. Business Pro: $395 per month or $4,740 per year for 2,000 assets, expandable to 6,000 by request.
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SysAid
4.7 out of 5 stars
(106 Ratings)
Plenty of AI tools advise. SysAid acts. Built on proven ITSM and powered by agentic AI, SysAid starts executing on day one, resolving tickets, fulfilling requests, running automations, and pushing changes with zero manual effort. Think of it as an AI workforce for IT, not a chat window. Every action follows rules your team controls, is fully logged, and is completely transparent, which makes SysAid the only ITSM platform that gives you autonomous AI without giving up oversight. Setup requires no code and no developers. One platform covers the full service lifecycle: incidents, requests, changes, problems, assets and CMDB, SLAs, and knowledge. Deployment takes weeks rather than months. Your technicians get out of the repeat-request loop and back to high-value projects. Users get immediate, conversational support instead of a queue. And you get clear, measurable proof of ROI to bring to the executive team.
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