Queue-Fair Reviews

The customer support is astonishing friendly and fast. The pricing is flexible so we only pay for the months we need.

We use Queue-Fair to protect the website during the signup events of my clients. They've helped us with the integration and there is also plenty of technical documentation. We've changed from another queue-service to Queue-fair because of their security options that allow us force users to only use one device during the subscription.

So far we haven't run into problems the customer support wasn't able to resolve.

Very happy to have discovered this product because otherwise a custom development would have been necessary and the main bottle neck is the high amount of request and the server capabilities,

Very easy to configure and integrate with online process for registration in our University. Can configure messages, logos and background colors to adapt to it.

I haven't found anything to include as a "cons" because our process is easy to implement and include the queue in it.

Queue-Fair is an outstanding solution that delivers on every front: it’s easy to set up, highly effective, and backed by a first-class support team. It has become an essential tool in our infrastructure to handle peak traffic effortlessly.

Queue-Fair was incredibly easy to implement — we integrated it in just a few minutes using their JavaScript snippet, with no need to change our infrastructure. It effectively protected our ticketing platform from overload during high-demand event launches. The customization options for branding the queue page were also great, allowing us to maintain a seamless user experience.

A special mention to the support team — they’re truly outstanding. Whenever we had questions or needed advice, they responded quickly and were incredibly helpful and professional.

Nothing at all — it delivers exactly what it promises. We haven’t had a single issue since we started using it.

Great cost-benefit. It has become our standard solution for all major sales launches, providing peace of mind and strong performance.

The solution is extremely effective for managing user access during high-demand moments, such as ticket sale openings for major events. By controlling traffic volume, the tool prevents site overload, ensuring a stable and secure experience for everyone.

I haven’t encountered any issues so far. Everything has worked smoothly.

If you need a virtual waiting room, then Queue-Fair is what you need!

Very helpful team, really informative and know what they're talking about.

Really helpful team, easy to set up and adjust - did exactly what we needed.

The virtual waiting room works for us, and it was set up with ease and nothing was too much for them when we had questions.

Ran smoothly on the day, and they've a 24 hour helpline if you get into difficulties.

Would recommend.

The info pack was very information heavy, and a little daunting but the team happily talked us through our queries.

Queue-Fair helps us manage exceptionally high traffic during our camp registration periods, which used to overwhelm our systems and frustrate users. By queuing visitors during peak demand, it prevents server crashes and ensures a fair, orderly experience for everyone. This has significantly reduced downtime, improved system performance, and led to a smoother, more positive registration experience for our families. It’s given our team confidence that we can handle large surges in traffic without compromising service quality.

Queue-Fair has been a game-changer during our peak registration periods. It consistently manages high volumes of traffic without any hiccups, ensuring our systems stay stable and our users experience smooth, uninterrupted service. The platform is easy to implement, and we’ve seen a significant improvement in customer satisfaction since we began using it.

The rate limiting configuration could be a bit more user-friendly, especially when fine-tuning thresholds for variable traffic spikes. That said, once set up, it works exactly as intended and continues to deliver great results when it counts.

Thank you Queue-Fair for an amazing experience! The event we launched was perfectly handled and the customer in question was happy, as was I, that we didn’t overload the servers.

Quick and easy to get up and running with the ability to integrate in to the Cloudflare CDN and remove traffic from our site immediately.

As of right now, I've not found anything I think is a negative.

Very easy to implement and use from a client perspective and resulted in a positive booking experience for our customers. The launch day of our flagship family campaign Kids Week went very smoothly so I would certainly recommend Queue-Fair.

Very easy to implement and use from a client perspective and resulted in a positive booking experience for our customers. The launch day of our flagship family campaign Kids Week went very smoothly so I would certainly recommend Queue-Fair.

This is the first time using Queue-Fair and I have no complaints.

Great service at a great price. The customised queue page is great and integrates perfectly with our system. We would not look to use any other service.

Works perfectly and easy to implement. Especially like the customised queue pages they really do look great.

There is nothing to dislike everything works perfectly.

Queue-Fair has been an excellent solution for managing heavy traffic on TicketsMinistry during major event launches. It effectively prevented website crashes and ensured a smooth, fair queuing experience for users. The system was incredibly easy to implement, with a clean and user-friendly interface that made setup and monitoring effortless.

Overall, we didn’t experience any drawbacks, Queue-Fair performed flawlessly and proved to be a reliable, efficient tool for handling large-scale traffic with confidence.

We used Queue-Fair to manage heavy traffic for TicketsMinistry, and it worked perfectly. Instead of our site crashing under huge demand, the virtual queue handled everything smoothly. The user interface is clean, and implementation was simple and quick, making a huge difference during high-volume event launches. Highly recommend it for any platform expecting sudden traffic spikes!

Overall, we didn’t experience any drawbacks or issues while using Queue-Fair. The system performed flawlessly from start to finish, efficiently managing massive spikes in traffic without a single disruption. Its clean interface, simple setup, and reliable performance made the entire process smooth and stress-free. We were genuinely impressed by how seamlessly it handled crowd control, keeping everything stable and fair throughout every event launch.

Setting it up is a breeze! You can track users in the virtual queue in real time and customize the presale, postsale, and queue pages with ease. It's an extremely useful and versatile tool!

Quick and easy to set up. It lets you track users in the queue in real time, configure custom pages for each sales phase, and helps prevent your website from crashing under heavy load.

No complaint!, everything was perfect!, the queue fair web site run smoothly!

Our experience with Queue-Fair has been excellent. The integration was incredibly quick and straightforward – we had everything up and running in just a few minutes. Their support team is extremely responsive and helpful, even available over the phone, which is rare these days and made a big difference. We’ve verified that the system works as expected – our WordPress site remains stable during high traffic and doesn’t get overwhelmed. Interestingly, the virtual queue also creates a subtle sense of urgency (FOMO), which has even helped improve our conversions. We’re really happy with the service and can confidently recommend it to others.

Phone support – Super helpful and available when you need it.
Super friendly sales – Everything was clearly explained during the call.
Easy integration – Tons of documentation available, made setup a breeze.
FOMO effect – Works as a subtle but effective boost for conversions.
Easy to customize – We could tweak the look and behavior to fit our brand.
Fair prices – The pricing is transparent and reasonable for the value provided.

Honestly, I can’t think of any real cons.

If I had to mention something, maybe the platform UI could be a bit more polished.

Queue-Fair was instrumental during our high-traffic ticket sale campaign. We will definitely use it for our future campaigns!

The setup was straightforward, and the admin interface is intuitive and easy to manage. Their documentation is clear and comprehensive, making implementation smooth. Most importantly, the Queue-Fair team is extremely supportive and responsive—they guided us through the setup, proactively advised on best practices, and always found the optimal solutions tailored to our needs. The system performed flawlessly, ensuring a stable and fair customer experience.

So far, we haven’t encountered any downsides. Everything worked as expected, and the support team was always available.

Queue-Fair is a vital part of our digital infrastructure, allowing us to maintain a smaller server spend and protecting uptime during critical launch events. We’ve come to view it as an operational safety net, and a customer experience asset that drives higher FOMO. Highly recommended to any organisation struggling with servers and rapid queue deployment for peak loads.

We’ve relied on Queue-Fair for over three years on our website, handling all email-driver website user spikes and helping us manage server overload on a regular basis, and it has never let us down. From day one, the system handled our unpredictable demand spikes effortlessly. The support team is also highly intelligent, friendly and solution focused. I have greatly appreciated Matt's support in helping us make the most of the platform, and helping us to make our billing plan the most cost-efficient it can be for our business use case.

The dashboard and advanced configuration options sometimes load slowly for large datasets, but still functional.

We were in a bit of a crunch and needed a virtual queuing solution fast—Queue-Fair really came through for us. Their team responded quickly, and Matt was brilliant—super helpful and clearly knew his stuff when it came to both the product and how virtual queuing works in practice.

Everything ran smoothly once we were set up, and the support didn’t stop there. The aftercare was great and made the whole experience feel really reassuring. We’ll definitely be happy to work with them again if the need arises!

Queue-Fair was easy to implement, and it was quick to get the account setup and activated. The pre and after sale support we received was top class.

I can honestly say that the experience has been spot on.

Queue-Fair enabled us to efficiently manage a massive influx of visitors during the launch of a highly anticipated eBook. Without a queueing solution, there would have been a risk of site overload or even crashes, which could have harmed the user experience and potentially resulted in lost sales.

An effective solution, high-quality support, and a responsive customer service team — we recommend them without hesitation!

We are very satisfied with Queue-Fair! Their queueing system met our needs perfectly during the release of an eBook by an influencer. A big thank you to Matt, who was incredible throughout the entire process. He took the time to communicate with us in French, providing clear and precise explanations.

The setup was particularly simple thanks to their well-written documentation, and the Queue-Fair team even took care of the layout for us. A real time-saver! The real-time statistics are a great bonus, as is the ability to adjust certain settings on the fly.

We didn’t encounter any issues while using the module.

I would like to express my sincere gratitude for Queue-Fair platform, as it has been instrumental to our success. When we first launched our application, it unfortunately crashed within 30 minutes due to an overwhelming number of accesses, which overloaded the server’s memory, CPU, and maxed out our database server.

However, during our second launch, the safeguard and hold queue proved to be an invaluable features, allowing us to maintain much better control over the server’s memory and CPU usage. This functionality was a critical factor in our success.

I’m very happy with Queue-Fair—it has been an excellent solution for us! Queue-Fair's SafeGuard and Queue Hold proved to be invaluable features, allowing us to maintain much better control over the server’s memory and CPU usage. This functionality was a critical factor in the success of our busy enrollment period. I am also grateful to the Queue-Fair support team for all the assistance they provided during the onboarding and set-up process - it was great!

I don't find cons to use Queue-Fair to my project.

We experienced occasional traffic spikes that required precise management to prevent server crashes, and the platform performed flawlessly. Its ability to maintain stability under pressure highlights its reliability and technical strength.

It delivers outstanding service at a truly competitive price, making it a highly attractive option for any digital project. Their customer support is exceptional — fast, friendly, and effective. The control panel is incredibly intuitive, allowing even non-technical users to manage it with ease.

One of its greatest strengths is how it handles traffic spikes: during critical moments, performance remained stable and efficient, proving to be a robust and reliable solution.

I wish we'd made the move over to Queue-Fair much earlier than we did. Our company has used outsourced queue systems for many years but only require them on an ad hoc, time to time, basis. Queue-Fair offer a flexible and sensible pricing model that really met these needs and getting our first queue event going was made that much easier with their attentive support structure.

It handled our volumes really well
It was easy enough to get it all set up
The pricing was really fair in comparison to some in the market and much more sensible than our previous providers
Support and hand holding was excellent

None that we know of at this time - we moved over to Queue-Fair due to escalating costs from our previous provider and can report no downsides with that decision

We have an event ticketing website which works great, but we have a couple of "scarcity events" where demand for tickets at the time they go on sale is tremendous. Our server wasn't keeping up. By using Queue-Fair we were able to keep the load on our server to a level that we could handle and the on-sale events have gone much smoother than they would have otherwise. Queue-fair have been great to answer questions and help us whenever we ran into roadblocks.

Easy to install and use, gives us lots of information about current and historical demand. Good quality support. It just works.

Some of our end users don't like the experience of being placed in a queue or waiting room, , but that's not really the products fault.