Queue-Fair Reviews

The customer support is astonishing friendly and fast. The pricing is flexible so we only pay for the months we need.

We use Queue-Fair to protect the website during the signup events of my clients. They've helped us with the integration and there is also plenty of technical documentation. We've changed from another queue-service to Queue-fair because of their security options that allow us force users to only use one device during the subscription.

So far we haven't run into problems the customer support wasn't able to resolve.

Very happy to have discovered this product because otherwise a custom development would have been necessary and the main bottle neck is the high amount of request and the server capabilities,

Very easy to configure and integrate with online process for registration in our University. Can configure messages, logos and background colors to adapt to it.

I haven't found anything to include as a "cons" because our process is easy to implement and include the queue in it.

Queue-Fair is an outstanding solution that delivers on every front: it’s easy to set up, highly effective, and backed by a first-class support team. It has become an essential tool in our infrastructure to handle peak traffic effortlessly.

Queue-Fair was incredibly easy to implement — we integrated it in just a few minutes using their JavaScript snippet, with no need to change our infrastructure. It effectively protected our ticketing platform from overload during high-demand event launches. The customization options for branding the queue page were also great, allowing us to maintain a seamless user experience.

A special mention to the support team — they’re truly outstanding. Whenever we had questions or needed advice, they responded quickly and were incredibly helpful and professional.

Nothing at all — it delivers exactly what it promises. We haven’t had a single issue since we started using it.

Great service at a great price. The customised queue page is great and integrates perfectly with our system. We would not look to use any other service.

Works perfectly and easy to implement. Especially like the customised queue pages they really do look great.

There is nothing to dislike everything works perfectly.

I would like to express my sincere gratitude for Queue-Fair platform, as it has been instrumental to our success. When we first launched our application, it unfortunately crashed within 30 minutes due to an overwhelming number of accesses, which overloaded the server’s memory, CPU, and maxed out our database server.

However, during our second launch, the safeguard and hold queue proved to be an invaluable features, allowing us to maintain much better control over the server’s memory and CPU usage. This functionality was a critical factor in our success.

I’m very happy with Queue-Fair—it has been an excellent solution for us! Queue-Fair's SafeGuard and Queue Hold proved to be invaluable features, allowing us to maintain much better control over the server’s memory and CPU usage. This functionality was a critical factor in the success of our busy enrollment period. I am also grateful to the Queue-Fair support team for all the assistance they provided during the onboarding and set-up process - it was great!

I don't find cons to use Queue-Fair to my project.

The use of Queue-Fair was a very good experience for us and we will be happy to use the tool again for future requirements of this kind. The support provided by Queue-Fair is excellent and has exceeded all our expectations.

Using Queue-fair was easier than expected and the support was personal and excellent from start to finish. We were able to secure our website well enough for the first time during the registration storm when the registration form went live.

We have not had any negative experiences during our period of use. The support and assistance before and during use was excellent.

An easy-to-implement product that provides our customers expecting peak sales with an instant branded online queue. Super service and great value for money. I can recommend it to everyone.

An easy-to-implement product that provides our customers expecting peak sales with an instant branded online queue. Super service and great value for money. I can recommend it to everyone.

Till this moment we have found nothing to dislike :)

We're very satisfied with Queue-Fair, which has enabled us to offer a smooth, bug-free experience during our peak periods on our site.

The tool was easy to set up on my website. The Queue-Fair team also took charge of the interface's graphic charter at the time of set-up. The teams are available quickly by email. Their documentation is complete and accurate.

The automatic translation of the back office into French is very approximate and should be handled manually.

Queue-Fair has been an essential tool for our business, helping us manage high traffic volumes seamlessly and ensuring an optimal user experience during peak times.

We use Queue-Fair's virtual waiting room feature, which has been a game-changer in handling traffic spikes without any disruptions. The platform is incredibly easy to use, and its integration into our system was smooth and straightforward. It required minimal technical expertise, and the support team was there every step of the way, providing excellent assistance.

The pricing is highly competitive for the value it offers, especially considering the efficiency and peace of mind we gain from knowing our systems will remain stable even during high-demand periods. The security features are robust, and we feel confident that our data and our users' data are well protected.

Overall, Queue-Fair meets all of our needs and expectations, from ease of use to customer support, and it offers a perfect solution for managing large amounts of traffic. I would highly recommend it to any business looking to ensure a reliable and secure experience for their users.

What stands out the most about Queue-Fair is its ease of use and seamless integration into our existing platform. It helped us manage large-scale traffic spikes without causing downtime or disruptions, ensuring a smooth user experience. The real-time data and customer support are also exceptional, providing us with the tools to keep everything running smoothly during high-demand events. Additionally, the ability to customize the queue page allows us to maintain brand consistency, which is a big plus.

There is nothing specific that I dislike. The Queue-Fair team has always been incredible, responding quickly and ensuring everything works perfectly, so I have no complaints.

Easy to implement, the support is extremely good and we are so happy that we found Matt and his team. Highly recommended!

Easy to implement, the support is extremely good and we are so happy that we found Matt and his team. Highly recommended!

There is nothing not to like with them! It is all great!

Queue-Fair was really successful, it works really well. Support has been brilliant - every question has been answered super quickly. There are lots of events coming up where we want to use Queue-Fair too.

Queue-Fair is seamless - really easy to set up and configure. For the limited quantity stock we want to sell - and not oversell - the customer experience is completely improved. No more site slow downs or trouble adding to baskets. Perfect. Queue-Fair meant we felt like we were in control on our key trading day Black Friday - and knowing how many people were arriving at the site each minute was really useful too. The business really likes it.

To date there is nothing that jumps out as needing improvement.

Thank you Queue-Fair for the great service you provided to our company. We surely recommend the Queue-Fair service to other people!

Super quick installation and great customer service. Exceptional value for money, compared to competitors.

Though we used this service just once, we encountered no cons, everything went well.

Overall the experience of using Queue-Fair us very very good, they delivered an product that did exactly what we wanted and needed, and they ensured that our webpage didn't crash during peak on Black Friday. We would've lost a lot of sales without Queue-Fair

Queue-Fair is very easy to setup and just worked without any complicated setup and difficulties - even though our website is quite complicated and very deeply cached.
They did also translate the queue page to our language and made a very professional looking queue for us - support was fast, polite and lovely to deal with.

We will for sure use Queue-Fair in the future - highly recommended

The only small negative point we have is that the smallest package they offer is 3 months while we only need this queue for 24 hours.

We're thrilled to say everything went smooth!
Queue-Fair is wonderful, and we are very grateful for all the support from the Queue-Fair team - it was perfect.

We are a happy Queue-Fair customer.

Easy installation.
Excellent reporting.
Great communication & support.
Value for money.
5 star experience.

We currently have nothing negative to say about Queue-Fair.

Great solution for websites handling high traffic spikes. We'd love to see a monthly plan option available.

The team is incredibly professional and friendly, always punctual and attentive to customer needs. The platform is easy to integrate and offers a fantastic solution for websites handling high concurrency and unexpected traffic spikes.

They don't have a monthly plan, only a quarterly one.

We had 35.000 people waiting for us to open our registration process and with Queue-Fair we were able to lower the load on our server and maintain a fair and well-monitored registration process in a efficient way.

They were very adaptative to our needs and they solved any problems quickly and efficiently during all the process as on the event day.

Mostly everything was positive after our experience with your services.

Perfect tool, easy to use, friendly support and communication during the onboarding process. Simply recommend.

Everything is so simple and easy to use, I love it!
It is really easy to setup, design, translate (if needed) and even manage queues during the event.

It's really hard to name it, because this tool perfectly matched my expectations.
Maybe I am missing on demand pricing plan.

From our first meeting to actually seeing the queue implementation in action, we encountered no issues. Everything has been working flawlessly, and in the event that something goes wrong, support replies extremely fast.

Prior to Queue-Fair, we had never used a queuing system before.

The steps to get up and running were far easier than expected, and the support has been phenomenal. Every tweak needed has been done almost immediately.

Regarding implementation and integration, the same can be said. The documentation is very clear and concise, and it was fully functional after just a few days of testing.

While the queue was running, no issues were detected whatsoever.

Overall, it's the perfect solution for us.

Everything has been excellent so far, no comment on this part.

I had a good experience installing, setting, customizing and monitoring the queue, and every time I need to handle a large amount of traffic on my site I know I can use this solution

The solution is easy to install, and they have a very detailed guide.
The back office panel has many options to customize everything and give you every option you could need.

The translation of the back office (the Italian one at least) seems made by an automatic system, and has some errors.

An essential tool in projects with a large volume of users. Totally recommended and with very good support.

Queue-Fair worked very well and the support is very good. We plan to continue to use Queue-Fair on future projects. Thank you Queue-Fair!!!

Something to improve would be advisable to update the support in Spanish.