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What is Queue-Fair?

A virtual waiting room serves as an intermediary page that prevents visitors from overwhelming busy websites, guiding them back to the site at a manageable rate while ensuring optimal performance and user experience.

This system allows websites to effectively handle sudden surges in traffic without risk of crashing, which also eliminates the need for constantly running additional servers when demand is low, contributing to a more sustainable approach to web management.

Moreover, effective virtual waiting rooms prioritize fairness by returning visitors in the order they arrived, while also keeping them updated on their status and estimated wait times.

Experiencing a website crash can be detrimental to any business, especially during high-demand events, as it not only harms server functionality but can also tarnish the company's reputation.

By maintaining a seamless branding experience, businesses can safeguard their customers' trust and loyalty.

Our innovative and patented virtual waiting room technology not only underscores the value of fairness but also enhances the entire customer journey through a fully customized branded experience.

Pricing

Price Starts At:
Free
Price Overview:
You can create a Virtual Waiting Room on our Free Tier right now. Our Free Tier gives you more than any other Virtual Waiting Room provider, and is ideal if you want to try out Queue-Fair, with full Portal access and a range of branding options for your Queue Pages included. You won't find a more comprehensive free Virtual Waiting Room or free online queue offering anywhere.

If you are running a busier website or mobile app, require full HTML control, need multiple queues or Queue-Fair's advanced security features, then our Unlimited Service is better suited to your needs. We have a range of pricing plans to suit your use-case and offer a 25% discount guarantee against any comparable surge protection quote, so you can be sure of getting the best rates from us - full details. We are also happy to arrange a Free Trial for you.

There is no limit to the size of the queue (capacity) on either plan - Queue-Fair will queue as many people as you need, and add them to the queue as fast as they arrive.
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Queue-Fair provides an API

Screenshots and Video

Company Facts

Company Name:
Queue-Fair
Date Founded:
2004
Company Location:
United Kingdom
Company Website:
queue-fair.com
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Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Basque
Bulgarian
Chinese (Mandarin)
Chinese (Simplified)
Czech
Danish
Dutch
English
Estonian
Finnish
French
German
Greek
Hebrew
Hungarian
Indonesian
Italian
Japanese
Korean
Latvian
Lithuanian
Norwegian
Polish
Portuguese
Romanian
Slovak
Slovenian
Spanish
Swedish
Thai
Turkish
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Queue-Fair Categories and Features

Queue-Fair Customer Reviews

Write a Review
  • Reviewer Name: Pascale S.
    Position: CEO
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Awesome service and fair pricing

    Date: Nov 29 2023
    Summary

    Perfect solution for our sales peaks each week. The others services we tried offered nearly the same but for more then 10 times more expenses.

    Positive

    Awesome contact with the team, easy to use, perfect implementation into our system, really helped us to fight the high usage of our servers once a week.

    Negative

    None by now, at the time of this review, we've just the service for 2 months, without any problems.

    Read More...
  • Reviewer Name: Chris S.
    Position: Agency Principal
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Amazing product. Even better service

    Date: Oct 19 2023
    Summary

    One of the best experiences I've had with a company - particularly a SaaS product - ever. And I deal with a lot of SaaS companies.

    Positive

    Phenomenal help from Matt during sales and implementation. Product worked great. Easy to understand dashboard. Love the customizations for the waiting room page.

    Negative

    Loved it all. Maybe one small improvement would be to have a QuickStart Guide or similar to make the getting started process feel easier.

    Read More...