Queue-Fair Reviews

Great service at a great price. The customised queue page is great and integrates perfectly with our system. We would not look to use any other service.

Works perfectly and easy to implement. Especially like the customised queue pages they really do look great.

There is nothing to dislike everything works perfectly.

great and beyond compared to competitors others support too slow, too expensive, not meeting requirement fully, nor enough customization and security

Dashboard,
is Real time, Smart, easy to use!

Configurations and options
exactly what needed

Documentation
Really handy and support is super! even on phone and whats app during weekends and holiday.

Customization team
They have team to do templating and other type of support, and advise!

Sales
Gives you the right plan with demonstration and try understand your needs to help you best!

Possible improvement, Captcha Cloudflare. backend integration is a bit tricky for old tomcat 7 and java 8

Queue-Fair has been an excellent solution for managing heavy traffic on TicketsMinistry during major event launches. It effectively prevented website crashes and ensured a smooth, fair queuing experience for users. The system was incredibly easy to implement, with a clean and user-friendly interface that made setup and monitoring effortless.

Overall, we didn’t experience any drawbacks, Queue-Fair performed flawlessly and proved to be a reliable, efficient tool for handling large-scale traffic with confidence.

We used Queue-Fair to manage heavy traffic for TicketsMinistry, and it worked perfectly. Instead of our site crashing under huge demand, the virtual queue handled everything smoothly. The user interface is clean, and implementation was simple and quick, making a huge difference during high-volume event launches. Highly recommend it for any platform expecting sudden traffic spikes!

Overall, we didn’t experience any drawbacks or issues while using Queue-Fair. The system performed flawlessly from start to finish, efficiently managing massive spikes in traffic without a single disruption. Its clean interface, simple setup, and reliable performance made the entire process smooth and stress-free. We were genuinely impressed by how seamlessly it handled crowd control, keeping everything stable and fair throughout every event launch.

Setting it up is a breeze! You can track users in the virtual queue in real time and customize the presale, postsale, and queue pages with ease. It's an extremely useful and versatile tool!

Quick and easy to set up. It lets you track users in the queue in real time, configure custom pages for each sales phase, and helps prevent your website from crashing under heavy load.

No complaint!, everything was perfect!, the queue fair web site run smoothly!

Our experience with Queue-Fair has been excellent. The integration was incredibly quick and straightforward – we had everything up and running in just a few minutes. Their support team is extremely responsive and helpful, even available over the phone, which is rare these days and made a big difference. We’ve verified that the system works as expected – our WordPress site remains stable during high traffic and doesn’t get overwhelmed. Interestingly, the virtual queue also creates a subtle sense of urgency (FOMO), which has even helped improve our conversions. We’re really happy with the service and can confidently recommend it to others.

Phone support – Super helpful and available when you need it.
Super friendly sales – Everything was clearly explained during the call.
Easy integration – Tons of documentation available, made setup a breeze.
FOMO effect – Works as a subtle but effective boost for conversions.
Easy to customize – We could tweak the look and behavior to fit our brand.
Fair prices – The pricing is transparent and reasonable for the value provided.

Honestly, I can’t think of any real cons.

If I had to mention something, maybe the platform UI could be a bit more polished.

I really appreciate that Queue-Fair just works and does everything we need without any unnecessary extra features. This straightforward functionality is something I value because it reduces complexity and potential points of failure. The software performs excellently for building queues in our event ticketing, especially during large high-volume sales, minimizing strain on our backend services. Moreover, the support from Queue-Fair is outstandingly quick, which provides reassurance that any queries or issues will be addressed promptly. Finally, I find the setup process of Queue-Fair to be incredibly easy. It’s as simple as copying and pasting the script into our HTML, and we had the added bonus of support from a Queue-Fair team member to walk us through the initial event setup, ensuring everything went smoothly.

I use Queue-Fair to manage queues for our event ticketing software, especially for high-volume sales, solving bandwidth issues by controlling ticket purchases. The software is excellent, with quick support and easy setup, and despite the lack of extra features, it just works effectively. I would highly recommend it, giving it a 10 out of 10.

There are no cons to using this product. It worked perfectly for our needs.

Queue-Fair was instrumental during our high-traffic ticket sale campaign. We will definitely use it for our future campaigns!

The setup was straightforward, and the admin interface is intuitive and easy to manage. Their documentation is clear and comprehensive, making implementation smooth. Most importantly, the Queue-Fair team is extremely supportive and responsive—they guided us through the setup, proactively advised on best practices, and always found the optimal solutions tailored to our needs. The system performed flawlessly, ensuring a stable and fair customer experience.

So far, we haven’t encountered any downsides. Everything worked as expected, and the support team was always available.

Queue-Fair is a vital part of our digital infrastructure, allowing us to maintain a smaller server spend and protecting uptime during critical launch events. We’ve come to view it as an operational safety net, and a customer experience asset that drives higher FOMO. Highly recommended to any organisation struggling with servers and rapid queue deployment for peak loads.

We’ve relied on Queue-Fair for over three years on our website, handling all email-driver website user spikes and helping us manage server overload on a regular basis, and it has never let us down. From day one, the system handled our unpredictable demand spikes effortlessly. The support team is also highly intelligent, friendly and solution focused. I have greatly appreciated Matt's support in helping us make the most of the platform, and helping us to make our billing plan the most cost-efficient it can be for our business use case.

The dashboard and advanced configuration options sometimes load slowly for large datasets, but still functional.

We were in a bit of a crunch and needed a virtual queuing solution fast—Queue-Fair really came through for us. Their team responded quickly, and Matt was brilliant—super helpful and clearly knew his stuff when it came to both the product and how virtual queuing works in practice.

Everything ran smoothly once we were set up, and the support didn’t stop there. The aftercare was great and made the whole experience feel really reassuring. We’ll definitely be happy to work with them again if the need arises!

Queue-Fair was easy to implement, and it was quick to get the account setup and activated. The pre and after sale support we received was top class.

I can honestly say that the experience has been spot on.

Queue-Fair enabled us to efficiently manage a massive influx of visitors during the launch of a highly anticipated eBook. Without a queueing solution, there would have been a risk of site overload or even crashes, which could have harmed the user experience and potentially resulted in lost sales.

An effective solution, high-quality support, and a responsive customer service team — we recommend them without hesitation!

We are very satisfied with Queue-Fair! Their queueing system met our needs perfectly during the release of an eBook by an influencer. A big thank you to Matt, who was incredible throughout the entire process. He took the time to communicate with us in French, providing clear and precise explanations.

The setup was particularly simple thanks to their well-written documentation, and the Queue-Fair team even took care of the layout for us. A real time-saver! The real-time statistics are a great bonus, as is the ability to adjust certain settings on the fly.

We didn’t encounter any issues while using the module.

I would like to express my sincere gratitude for Queue-Fair platform, as it has been instrumental to our success. When we first launched our application, it unfortunately crashed within 30 minutes due to an overwhelming number of accesses, which overloaded the server’s memory, CPU, and maxed out our database server.

However, during our second launch, the safeguard and hold queue proved to be an invaluable features, allowing us to maintain much better control over the server’s memory and CPU usage. This functionality was a critical factor in our success.

I’m very happy with Queue-Fair—it has been an excellent solution for us! Queue-Fair's SafeGuard and Queue Hold proved to be invaluable features, allowing us to maintain much better control over the server’s memory and CPU usage. This functionality was a critical factor in the success of our busy enrollment period. I am also grateful to the Queue-Fair support team for all the assistance they provided during the onboarding and set-up process - it was great!

I don't find cons to use Queue-Fair to my project.

We experienced occasional traffic spikes that required precise management to prevent server crashes, and the platform performed flawlessly. Its ability to maintain stability under pressure highlights its reliability and technical strength.

It delivers outstanding service at a truly competitive price, making it a highly attractive option for any digital project. Their customer support is exceptional — fast, friendly, and effective. The control panel is incredibly intuitive, allowing even non-technical users to manage it with ease.

One of its greatest strengths is how it handles traffic spikes: during critical moments, performance remained stable and efficient, proving to be a robust and reliable solution.

I wish we'd made the move over to Queue-Fair much earlier than we did. Our company has used outsourced queue systems for many years but only require them on an ad hoc, time to time, basis. Queue-Fair offer a flexible and sensible pricing model that really met these needs and getting our first queue event going was made that much easier with their attentive support structure.

It handled our volumes really well
It was easy enough to get it all set up
The pricing was really fair in comparison to some in the market and much more sensible than our previous providers
Support and hand holding was excellent

None that we know of at this time - we moved over to Queue-Fair due to escalating costs from our previous provider and can report no downsides with that decision

We have an event ticketing website which works great, but we have a couple of "scarcity events" where demand for tickets at the time they go on sale is tremendous. Our server wasn't keeping up. By using Queue-Fair we were able to keep the load on our server to a level that we could handle and the on-sale events have gone much smoother than they would have otherwise. Queue-fair have been great to answer questions and help us whenever we ran into roadblocks.

Easy to install and use, gives us lots of information about current and historical demand. Good quality support. It just works.

Some of our end users don't like the experience of being placed in a queue or waiting room, , but that's not really the products fault.

Queue-Fair solved a critical challenge for us: managing large surges in traffic during the start of our sales season without risking website crashes, overwhelming our ticketing system or a poor customer experience. By controlling the flow of visitors, we were able to keep our platform stable and provide a fair and orderly experience to all users. The system also gave us a great way to inform our customers and build anticipation before sales opened, thanks to the presale announcement page. Overall, Queue-Fair helped us deliver a smooth and professional launch, while reducing stress for both our team and our audience.

Queue-Fair provides a smooth and reliable virtual waiting room experience that gave us full control over our online traffic during our season presale. One of the standout features is the beautifully designed presale page, which acts not only as a queue but also as a clear and engaging announcement page for our customers. Their admin interface is intuitive and easy to navigate, and the documentation is thorough, clear, and extremely helpful. Most importantly, the Queue-Fair support team is outstanding — always friendly, professional, and impressively fast in responding to any questions we had. It made the entire setup and launch process a breeze.

We honestly have no complaints. Our experience with Queue-Fair has been completely positive — we encountered no issues or difficulties during our campaign.

Super happy with overall usability and results of queue fair. Would recommend it as easy solution for handling large traffic for launches etc.

Queue Fair was very easy to plugin to our website and did the job perfectly.
It was quick and straightforward and our clients liked the virtual queue.

Pricing could be considered a weak point with respect to the overall result

Outstanding experience. Queue-Fair saved us during a critical high-demand event regarding student registrations. We went from chaos to a perfectly orderly queue in less than 3 hours. The support is incredibly fast and effective—Matt helped us reactivate and deploy immediately. Highly recommended for anyone needing reliable and immediate traffic control.

We were facing a chaotic situation with our student registration process due to extremely high demand. Queue-Fair completely saved us. It turned a messy process into an orderly queue, allowing us to process all registrations and resolve the situation in less than two hours.
The support was magnificent. With just one email, Matt reactivated our service, and we were able to go into production in less than three hours. I couldn't be more grateful for the speed and efficiency.

Nothing so far. The experience has been seamless.

We have SaaS solution who does ticketing and in very busy times, Queue-Fair comes in to share the load.

Takes away to load of our servers in peak moments.

API possibilities are limited, but i has enough to make it work.
Interface not so UX

Queue-Fair has transformed how we manage high-demand traffic. It prevents overload, ensures fairness for visitors, and integrates smoothly with our setup. Minor dashboard enhancements could make it even better, but overall, it’s a reliable, polished solution that gives peace of mind and excellent performance

Queue-Fair keeps our website stable during high traffic, protecting servers and ensuring a smooth experience for all users. The setup is effortless, the virtual queue works seamlessly, and the real-time analytics provide clear insights. The system is flexible, customizable, and the support team is responsive and helpful

Dashboard could offer more customizable at a glance views of key metrics

The use of Queue-Fair was a very good experience for us and we will be happy to use the tool again for future requirements of this kind. The support provided by Queue-Fair is excellent and has exceeded all our expectations.

Using Queue-fair was easier than expected and the support was personal and excellent from start to finish. We were able to secure our website well enough for the first time during the registration storm when the registration form went live.

We have not had any negative experiences during our period of use. The support and assistance before and during use was excellent.