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What is Queue-Fair?

A virtual waiting room serves as an intermediary page that prevents visitors from overwhelming busy websites, guiding them back to the site at a manageable rate while ensuring optimal performance and user experience.

This system allows websites to effectively handle sudden surges in traffic without risk of crashing, which also eliminates the need for constantly running additional servers when demand is low, contributing to a more sustainable approach to web management.

Moreover, effective virtual waiting rooms prioritize fairness by returning visitors in the order they arrived, while also keeping them updated on their status and estimated wait times.

Experiencing a website crash can be detrimental to any business, especially during high-demand events, as it not only harms server functionality but can also tarnish the company's reputation.

By maintaining a seamless branding experience, businesses can safeguard their customers' trust and loyalty.

Our innovative and patented virtual waiting room technology not only underscores the value of fairness but also enhances the entire customer journey through a fully customized branded experience.

Pricing

Price Starts At:
Free
Price Overview:
You can create a Virtual Waiting Room on our Free Tier right now. Our Free Tier gives you more than any other Virtual Waiting Room provider, and is ideal if you want to try out Queue-Fair, with full Portal access and a range of branding options for your Queue Pages included. You won't find a more comprehensive free Virtual Waiting Room or free online queue offering anywhere.

If you are running a busier website or mobile app, require full HTML control, need multiple queues or Queue-Fair's advanced security features, then our Unlimited Service is better suited to your needs. We have a range of pricing plans to suit your use-case and offer a 25% discount guarantee against any comparable surge protection quote, so you can be sure of getting the best rates from us - full details. We are also happy to arrange a Free Trial for you.

There is no limit to the size of the queue (capacity) on either plan - Queue-Fair will queue as many people as you need, and add them to the queue as fast as they arrive.
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Queue-Fair provides an API

Screenshots and Video

Company Facts

Company Name:
Queue-Fair
Date Founded:
2004
Company Location:
United Kingdom
Company Website:
queue-fair.com
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Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Basque
Bulgarian
Chinese (Mandarin)
Chinese (Simplified)
Czech
Danish
Dutch
English
Estonian
Finnish
French
German
Greek
Hebrew
Hungarian
Indonesian
Italian
Japanese
Korean
Latvian
Lithuanian
Norwegian
Polish
Portuguese
Romanian
Slovak
Slovenian
Spanish
Swedish
Thai
Turkish
View All

Queue-Fair Categories and Features

Queue-Fair Customer Reviews

Write a Review
  • Reviewer Name: Guram A.
    Position: Devops
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Love the service, Support is top notch from start of the event till the end

    Date: May 04 2023
    Summary

    Our event was completed flawlessly thanks to Queue-Fair, and everything worked beyond good 👍 We are delighted that we chose the Queue-Fair service. Support was top-notch on every step (from integration to actual ticket-selling event). We would not manage to make the event work so good for clients if not Matt's expertise and involvement.

    Positive

    Our event was completed flawlessly thanks to Queue-Fair, and everything worked beyond good 👍 We are delighted that we chose the Queue-Fair service. Support was top-notch on every step (from integration to actual ticket-selling event). We would not manage to make the event work so good for clients if not Matt's expertise and involvement. Queue-Fair provided comfortable waiting room so we could sell online tickets for show without taking hit on infrastructure and going down.

    Negative

    There is nothing to dislike, service is overall awesome.

    Read More...
  • Reviewer Name: FRANCO R.
    Position: CTO
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great tool for handling high traffic!

    Date: Apr 15 2023
    Summary

    Great tool, we can handle high traffic, when we have a good event we used queue fair for these purposes, really really, i highly recommend this product!

    Positive

    The system is working very well - we are going to use it again for future events, and I love the service!

    Negative

    I didn't have any problem using this product, the GUI Queue Fairs offers is very easy to use it and you can set up any rule that you need for your website or app.

    Read More...
  • Reviewer Name: Greg U.
    Position: Managing Director
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Quality product and Reliable Service

    Date: Oct 23 2023
    Summary

    We want to thank both Matt and Mike for making the process seamless and for their support for helping us with the set up. When we have similar events, we will be sure to use Queue-Fair.

    Positive

    We recently used Queue-Fair for the first time and were shocked at how fast it was to set up and how easy it was to use.

    Negative

    I cannot think of any. The product worked exactly as intended.

    Read More...
  • Reviewer Name: Vincent W.
    Position: Marketer
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Takes all the pain out of event launches

    Date: Mar 07 2023
    Summary

    Takes all the pain and stress out of launching and we will definitely be using on all our high demand events going forward.

    Positive

    Great customer service, very easy to set up and worked like a treat.

    Event launches were always touch and go particularly for events with lots of social media hype, trying to make sure that web servers and payment gateways would be able to cope. With Queue-Fair we got rid of the headaches and actually sold out faster. There is nothing like a queue to create scarcity. All event launches will be done this way for us going forward.

    Negative

    Product was really simple to configure and there was nothing that I didn't really like

    Read More...
  • Reviewer Name: Pascale S.
    Position: CEO
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Awesome service and fair pricing

    Date: Nov 29 2023
    Summary

    Perfect solution for our sales peaks each week. The others services we tried offered nearly the same but for more then 10 times more expenses.

    Positive

    Awesome contact with the team, easy to use, perfect implementation into our system, really helped us to fight the high usage of our servers once a week.

    Negative

    None by now, at the time of this review, we've just the service for 2 months, without any problems.

    Read More...
  • Reviewer Name: Chris S.
    Position: Agency Principal
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Amazing product. Even better service

    Date: Oct 19 2023
    Summary

    One of the best experiences I've had with a company - particularly a SaaS product - ever. And I deal with a lot of SaaS companies.

    Positive

    Phenomenal help from Matt during sales and implementation. Product worked great. Easy to understand dashboard. Love the customizations for the waiting room page.

    Negative

    Loved it all. Maybe one small improvement would be to have a QuickStart Guide or similar to make the getting started process feel easier.

    Read More...