What is RAKEN?

Raken is a comprehensive field management software designed to facilitate the collection of precise project data in real-time. It provides essential tools for enhancing project efficiency and minimizing expenses, offering features like digital documentation, production tracking, safety management tools, and more, eliminating the need for cumbersome paperwork.

The mobile applications available for both Android and iOS streamline remote collaboration, allowing field teams to easily input project-related information through their devices. Enhancing transparency, users can upload time-stamped photos, videos, and notes, which are automatically synchronized with the web application used by the office. This ensures that all necessary records are readily available to safeguard the business against potential legal issues and risks.

With over 4,500 construction companies utilizing Raken, it effectively bridges the gap between field operations and office management, enabling teams to work more productively and collaboratively than ever before. By leveraging Raken's capabilities, organizations can foster a more connected and efficient work environment that benefits all stakeholders involved.

Pricing

Free Trial Offered?:
Yes

Integrations

Screenshots and Video

Company Facts

Company Name:
RAKEN
Date Founded:
2014
Company Location:
United States
Company Website:
www.rakenapp.com/
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Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

RAKEN Categories and Features

Tradesman Job Management Software

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Field Service Management Software

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Contractor Management Software

Contractor Database
Insurance Tracking
License Tracking
Permit Tracking
Skills & Competencies
Task Management
Work Hour Tracking

Construction Management Software

Accounting Integration
Budget Tracking/Job Costing
CRM
Change Orders
Commercial
Contract Management
Contractors
Equipment Tracking
Estimating
Incident Reporting
Mobile Access
Offline Access
RFI & Submittals
Residential
Subcontractor Management
Timesheets

RAKEN Customer Reviews

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  • Reviewer Name: Bob M.
    Position: Project Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    So Good, I took it with me!

    Date: Mar 07 2022
    Summary

    I will always be a Raken user based on how well it's been working. Hopefully they continue to make it better and better.

    Positive

    I have used Raken at more than one company. It was so good at the first company I tried it, that when I changed companies, I took it with me. I even paid for it out of pocket to show my new bosses how great it was. They switched after receiving my first daily report. We are now working on connecting it with another one of our online products we use daily as well.
    Excellent people who do the follow up to make sure you're happy.

    Negative

    Not sure I can complain about anything. Maybe the cost could be changed to an annual charge with unlimited users within our company.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Operations Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Tool For Construction Management

    Date: Jan 11 2022
    Summary

    Great tool for managing construction jobs. All you need is connectivity, and the system works well! In days of CV19, having pictures uploaded on a daily basis gives Operations a good feel for production as well as the ability to do Safety audits. We have made a number of "Good Catches" just by reviewing a Foreman's job site pics that he/she uploaded

    Positive

    Ease of use from the Management side as well as the Field daily inputting side. Trackability from anywhere you have connectivity. Ability to see overruns and forecast accordingly. The reports that can be generated are highly professional.

    Negative

    The struggles we had to get the payroll aspect of the system to recognize and tabulate days of subsistence to pay out to the employee(s) each day/week. The work around we are using seems to be working well for us now.

    Read More...
  • Reviewer Name: Butch L.
    Position: Treasurer / Project Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Project History 101

    Date: May 04 2022
    Summary

    Overall I am very pleased with the application. My employees that lack computer skills are able to provide satisfactory daily reports and my more technical employees provide very detailed reports. Thank You Raken!

    Positive

    Super easy to use, very awesome tool and record of project information. I tell my staff our minds can only hold so much information, note anything of importance in your daily report. Some long term projects incur the Groundhog Day effect, Raken is a great tool to detail all aspects of construction, labor force, equipment and much more.

    Negative

    Employee's logging out forgetting their login passwords. I have had maybe 3 minor tech issues, 2 logins and one editing issue. All three issues were worked on within minutes of contacting Raken and resolved shortly after.

    Read More...
  • Reviewer Name: Jennifer A.
    Position: Administrative, Safety, IT
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great App and Customer Service!

    Date: Oct 21 2021
    Summary

    I highly recommend the Raken APP, easy to use and great service! IF you need something to help with Construction Daily Reports, this is the App!

    Positive

    After reviewing many Apps we decided on the Raken. The demo was explained not only on the App side but also on the desktop side. We got to see it both ways. Conner was excellent at explaining everything and showing us how it worked! He researched everything and was quick to get back to us with answers. Michael, our Customer Success Manager, has called to check in to see how things are going and has helped walked me through a change to make the simple checklist even easier! Also, If you ever need help, they have a chat that answers really fast!

    Negative

    No Cons on the Raken App because they make it easy to understand and use.

    Read More...
  • Reviewer Name: Amy C.
    Position: PE
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent Product, Even Better Customer Service

    Date: Oct 26 2021
    Summary

    We have tried multiple different programs for our daily reports, but Raken is by far the best. The system is extremely easy to use and navigate. Our field employees are happy with input and recording and the office is happy that paperwork is done neat and timely.
    Their customer service is exceptional. They reach out to us to see how things are going and every question is answered timely. We are able to schedule an online meeting anytime we would like and every question is gone through thoroughly to ensure we understand.

    Positive

    Ease of use, ease of setup, speed, talk to text, customer service, photo storage, time card functionality.

    Negative

    We would like a little more features for the timecard module. We reached out to Raken and this is actually in the works!

    Read More...
  • Reviewer Name: Greg F.
    Position: Project Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Reporting Software

    Date: Oct 22 2021
    Summary

    This is a great daily reporting software that offers customization to your specific needs. I highly recommend Raken to any company needing daily reports.

    Positive

    Customization to fit the needs of the company. Extremely easy to use. Great support if needed with very quick replies.

    Negative

    Nothing so far. I have used this program at 2 different companies now and am still looking for a con.

    Read More...
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