Assembled
With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.
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Podium
Podium is a leading AI-powered platform that combines lead management and multi-channel communication into a single solution, trusted by over 100,000 businesses worldwide to acquire and convert customers effectively. At the heart of Podium’s platform is its AI Employee, an intelligent virtual assistant that ensures businesses engage with leads instantly at any time of day, significantly improving conversion rates and driving revenue growth. Podium centralizes communications by consolidating calls, texts, payment links, and bulk messaging campaigns into one intuitive dashboard, simplifying customer outreach and engagement. The AI Employee automates routine customer interactions, delivering timely, accurate, and personalized responses across all communication channels to maintain strong customer relationships. Podium has been widely recognized for its innovation, earning spots on Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies lists. Founded in 2014 and headquartered in Lehi, Utah, Podium is backed by prominent investors including Accel, Summit Partners, GV (Google Ventures), and Y Combinator. The platform empowers businesses to not only respond to leads faster but also to collect more customer reviews and boost Google rankings through automated review requests. Podium’s easy-to-use web and mobile apps enable businesses to manage conversations, payments, and marketing efforts seamlessly. With its focus on AI-driven efficiency and customer satisfaction, Podium is a powerful tool for scaling sales and engagement. Its continuous innovation helps businesses stay ahead in competitive markets by providing superior lead conversion and communication solutions.
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FetchDesk AI
FetchDesk AI is an intelligent, AI-powered receptionist tailored for pet care providers including groomers, pet resorts, veterinary clinics, and mobile grooming services. It operates 24/7 to answer every call, automatically book appointments, convert new leads, and manage critical vaccine compliance tasks without adding headcount or training overhead. Integrating seamlessly with popular pet care platforms like Gingr and MoeGo via API, FetchDesk keeps client data, appointment histories, and vaccine statuses continuously synced and accurate. Powered by Sindarin’s voice AI engine, it delivers natural, fast, human-like phone conversations that improve customer experience and engagement. The platform also supports field teams with pet-tech voice notes that update client profiles hands-free, saving time on manual data entry. Its unique vaccine record automation proactively contacts veterinary providers to update or verify vaccine information, preventing no-shows and cancellations. FetchDesk AI users save over 100 staff hours monthly and see up to 40% increases in revenue per grooming or vet appointment. The system recovers thousands of abandoned bookings, helping pet businesses grow effortlessly. Trusted by over 500 pet care locations, FetchDesk AI provides multi-language support, custom voices, and flexible pricing plans to fit any size operation. This AI receptionist solution redefines the front desk, delivering consistent revenue growth, operational efficiency, and exceptional client experiences for pet care professionals worldwide.
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Smith.ai
Smith.ai offers round-the-clock virtual receptionist services that merge AI-driven automation with live agents located in North America to elevate customer engagement. Their offerings encompass call handling, lead assessment, appointment setting, and payment processing, serving enterprises across various sizes and sectors. By integrating with widely-used CRM and calendar systems, Smith.ai facilitates smooth workflow management and effective communication with clients. The platform utilizes AI technology to enhance precision and speed of responses while preserving a human element for a tailored customer experience. With adaptable pricing options and scalable solutions, Smith.ai aids businesses in optimizing operations, increasing lead conversion rates, and enhancing overall client satisfaction. Additionally, their commitment to innovation ensures that businesses can stay competitive in a fast-evolving market landscape.
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