Riddle Quiz Maker Reviews

Overall, really like Riddle. Once the set up was done it, it has become an integral part of my lead generation strategy and takes legitimately no work at all. I haven't done anything in about two years and it is still preforming perfectly for its intended us.

Once you get it set up, literally don't have to do anything. I set mine up a couple of years ago and do LITERALLY NOTHING and it keeps on getting me leads.

It took me a bit of time to set everything up, but I'm not techy so I think this is more of a user issue than a Riddle issue.

Riddle has so many great tools to use for marketing, and I recommend it to all my clients. It has proven successful as an engagement and cultivation channel, as well as generating new leads. And you don't have to be a technical wizard to use it. It's easy to customize the look and feel and embed it on your website landing pages. Customer support is always readily available and super helpful, and they are always improving and expanding their platform.

Easy to use and customize without technical expertise. Multiple layouts/formats are available for different types of engagement. Great customer support.

There's not much I don't like about Riddle. I'd love to be able to have an agency account that allowed multiple subaccount so that I could use for all my clients and keep everything separate. They probably do have something like that, but because I work with non-profits, it is cheaper for them to have their own accounts with the non-profit discount.

Customers love to engage with my Riddle Quizzes! The support team is extremely responsive and very helpful.

Easy and intuitive Quiz builder.
Engaging and excellent user experience, converting easily to highly engaged leads!
Comprehensive quiz builder features and options.

I would like more integration options with more ESP, or an option to add a custom form block, code, or other into the Quiz builder itself.

The range of features and options/products available is top-class. Support reacts quickly to requests.

Creating a quiz/poll/survey is easy and intuitive. User experience is excellent, especially on mobile.

Sometimes it's not obvious how some of the features work.

Get this tool! Not only will it help increase engagement on your site or blog articles, but also is another way to have your website standout!

The tool itself is pretty customizable which is awesome, and it is very easy to embed a quiz on your site. The support team at Riddle is super hands-on and if a feature doesn't exist, it really feels like a solution is already down the pipeline and they are always coming out with new stuff.

Don't have any cons to list as of yet, has been a great experience thus far.

I always recommended Riddle to everyone ever since (have been using it for over 6 years). It's the best tool to learn more about your customer and provide them value rather than sending cold reach outs and random email campaigns.

I used Riddle to grow my DTC business in the early days – in order to capture website visitors and then allocate them appropriate in the relevant funnels in my email. I loved how easy it was to use, but most importantly how much data it allowed me to harvest about my (potential) customer. Email list historically constituted 50% of our revenue (at least) and by far knowing more about our customers allowed us to reach out to them based on what would deliver value the most.

I wouldn't know what the cons were... the team has always been very responsive, helpful and supportive.

Overall, a fantastic tool that should be utilized within any organization. The dashboard is easy to navigate and can be learned quickly.

The Riddle tool has many options including polls, quizzes, etc. The tool allows us to quickly create embedded experiences on our website. We are also able to modify those experiences in real-time without disrupting our front end usability.

Could use a few more customization options allowing organizations to truly fit their brand.

This product is worth every penny. It allows to create engaging and information landing pages. We have used it repeatedly in our campaign work.

Much more than quiz builder, this platform creates a whole series of interactive experiences that transform the user experience for site visitors.

The support team is knowledgeable and very helpful.

You can control just about every aspect of the client-facing interface, so there are a lot of variables. It can take some time and maybe a message to tech support before you go live.

Our experience with the platform and team has been exceptional. Since we first subscribed to Riddle a few years ago, the functions and capabilities has expanded massively and the developers are constantly looking for new and innovative ways to make interactive content fun.

It's made a huge difference in engaging users with our content and I couldn't recommend them more!

It's simple to use, with tonnes of templates to help give you some inspiration when it comes to content ideas.

The team at Riddle offer world-class customer service. They're always on hand to answer any questions and have aways gone above and beyond to help us out, including sending demo videos to walk you through the steps.

I don't have any cons when it comes to Riddle - our experience has been exemplary.

Riddle 2.0 has allowed us to create interactive experiences that are so much more than just a quiz.
Great interactive experiences for our users that aren't time-consuming to make.
Our audience are spending longer on our site completing the quizzes.
Useful analytics to check performance of the quizzes.

Ease of use building a quiz.
Include many types of media, eg video, audio, gifs, images etc
Lots of block type to build a quiz or poll, eg multiple choice, tap and find etc
Easy to customise and add branding.

The only limitation I have found is when I make a mistake it could maybe do with an 'undo' button or 'revert' back to an earlier version.

Overall, this is an excellent Quiz app. It allows use to create quizzes and surveys to which our readers respond with subscriptions to our newsletter.

Ease of use.
The ability to embed quizzes into our website.
Simple connection to Mailchimp (and other email providers).
The quizzes are responsive for mobile and desktop.
The Support Team provides excellent response.

CSS styling limited to more expensive upgrade plans.
I would like to see more styling options on the forms pages.

Riddle has been a valuable tool for my media organization for almost two years. We create quizzes and polls/surveys for both lead generation and audience engagement, and haven't found a better product on the market. Their data layer also allows my team to do some important experiments to get to know our audience better.

Mike & the rest of the Riddle team offer some of the best customer support I've found for any SaaS, and the final product is highly customizable for your brand. And they never raise prices for existing customers!

Excellent customer support

Constantly evolving product

Easy-to-use

Best front-end UX in the market

There are plenty of cheaper options on the market (they're just considerably less powerful)

Overall very happy with the product and highly recommend every marketer like me to use this platform and you will not go to any other platform in future.

No limit on Quiz responses and collecting leads.
People can see responses from other people on quiz on each option so they know what other people selected and it increases engagement. I can set conditional logic to display dynamic quiz result page. I can embed it on any platform. The pricing is less than industry standard for the quality it delivers.

The conditional logic section is a bit laggy, but resetting it works like a charm.

I know I listed more cons than pros, but it has the granular GTM tracking we need so it's ultimately been worth it to us. For most people, I would assume Typeform or one the many, many other tools out there that can be used to build a quiz might be better value.

It's got very robust GTM tracking options and amazingly responsive support. Appreciate that it's more of a technically advanced quiz builder instead of some others that are pretty, but ultimately offer very little in the way of customizations and APIs.

While it has a lot of great advanced features, it's historically been missing some really basic ones, like hidden fields or viewing the contact info of lead takers within the web UI. Those have been added in recently which is good, but riddle is extremely expensive so it feels like we've been overpaying for years and it should have had those things much earlier. It also crazy that they charge extra per user, so as an agency that might have different people (designer, copywriter, etc) wanting to collaborate on a quiz at the same time and doesn't want to pay for each user, it's very inconvenient. Finally, the options for branching are somewhat limited and confusing compared to other tools we've used. Using percent values (i.e score was in the 25% - 50% percentile) to branch to different results instead of basic numbers (i.e. score was greater than or equal to 20) is another very confusing choice. Conditional branching based on specific answers from earlier in the quiz (instead of just the current answer) like we can do in Typeform would also be very welcome.

Using Riddle is a great solution for us, we use the branching quiz logic a lot and love the integration with stock image databases and the other new design features. We can create content easily and to a really high quality and feel supported by the Riddle team every step of the way! Strong recommend.

The ability to use branching logic and create game-like experiences is perfect.
We love being able to swiftly produce new quizzes for our kids audience, using a piece of software we trust without it being something we have to maintain ourselves.
Very very prompt customer support from the friendliest people.
Riddle 2.0 is a great update and all the new features have really widened what we can do with our quizzes

Branching logic gets a bit gnarly in the backend from time to time - perhaps it could be simpler to use.
The odd bug here and there.
It's quite geared to getting leads and capturing data which we dont use often - as making quizzes primarily for kids audiences.

I'd recommend this to anyone trying to find creative ways to engage their visitors further in a really organic way that people tend to enjoy.

Riddle is the most powerful, intuitive quiz-making platform I've seen, and it's something we keep going back to for creating engaging kinds of content. It's also great for capturing information about our visitors.

Like any tech like this, there's a bit of a learning curve, but Riddle's support has been very helpful.

Great product and great customer service. My teams are slowly becoming super users and enjoying it!

Ease of use
Quick to get embed and start
Tons of setup, integration and analytics support
Great customer support
Fair pricing

Occasional one off bugs and growing pains in leveraging new features as we get more familiar with the system.

I would highly recommend Riddle. It's a simple, quick, easy to follow way to make high quality quizzes for your website.

Love that it's easy to use. It's quick and gives a great easy to follow format. The analytics provided are super helpful and the look of the published quizzes looks professional.

I just wish they had more creative commons images available to use.

Riddle is a very robust system, with the 2.0 update brining so many amazing new features into the mix that we find work really well and get our audience engaging with our quizzes even more than they were before. The team are always an amazing help, friendly whilst going above and beyond to solve our query/problem.

We use this product daily and would recommend it to anyone wanting to increase audience engagements, it's made our jobs so much easier.

- Really robust framework, allowing for lots of creative freedom in making quizzes / polls / content
- Easy to use UI, meaning most people can pick it up quickly
- Very friendly team, going above and beyond to solve a problem

- Nothing, any problems we have get fixed immediately

Overall we are very happy with Riddle and highly recommend. The 1:1 assistance they provide is very good and you will be able to do most anything you can think of with this tool.

We tried quite a few different quiz platforms on the market and Riddle was the only one that met our needs for the price. We have been using for over a year now and have been able to create quizzes and polls quickly. We have also tied it into Salesforce very easily through an API. Mike from Riddle is probably the most responsive Rep I have ever worked with. Always happy to help find solutions.

The only con with Riddle is that you might want to know some CSS if you need any special formatting. There aren’t a ton of options in the builder to resize parts but they do offer assistance.