4.5 out of 5 stars
(939 Ratings)
CTM is an AI-powered conversation intelligence, call tracking, and customer engagement platform developed to help organizations connect marketing activities with customer interactions and revenue generation. Originally known as CallTrackingMetrics, the platform combines marketing attribution, communication management, lead nurturing, and contact center capabilities within a unified system. Its call tracking functionality uses dynamic number insertion and dedicated tracking numbers to identify which advertisements, keywords, websites, and campaigns generate inbound phone calls. The software also captures text messages, web form submissions, and chat interactions to provide visibility into customer engagement across multiple communication channels. Conversation intelligence tools use artificial intelligence to transcribe recordings, summarize discussions, evaluate customer sentiment, identify important topics, and score interactions. Its AskAI functionality allows users to investigate conversation data and extract insights about customer needs, objections, and purchasing behavior. CTM VoiceAI provides automated voice agents that can answer calls, qualify leads, schedule appointments, and direct callers to appropriate employees or departments. Intelligent routing capabilities distribute incoming inquiries based on factors such as location, availability, agent skills, customer history, and custom business rules. Workflow automation enables organizations to trigger follow-up messages, internal notifications, CRM updates, and advertising conversion events using customer interaction data. Reporting tools include real-time activity dashboards, campaign performance analysis, advertising return on investment, agent productivity monitoring, and customizable reports for businesses and marketing agencies. CTM supports integrations with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications while providing APIs, webhooks, and white-label options.
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5.0 out of 5 stars
(9 Ratings)
Bigly Sales is a managed AI voice agent platform for revenue teams that need high-volume calling without hiring and supervising more agents. AI agents place outbound calls, answer inbound calls, qualify leads, book meetings and warm-transfer ready buyers to a live agent, and the results sync to your CRM.
What makes it different is how much is done for you. Bigly writes call scripts with Claude, ChatGPT and other leading LLMs, A/B tests versions on live calls, and keeps the version that books the most. It provisions and registers numbers, runs more than 200 whitelisted local-presence lines, monitors spam labels, and screens every call against consent records, DNC and suppression lists, known TCPA litigants, and state and federal calling rules before dialing.
Managers get a dashboard built around business outcomes: success rate per lead, cost per transfer, cost per human contact, a stage-by-stage funnel from dial to completed transfer, transfer-failure reasons, lead-source rankings by success rate and cost, and hour-by-hour performance.
The Bigly Sales MCP server connects the account to Claude and ChatGPT, so a manager can add leads to a running campaign, check minutes, read call summaries or ask who wants a demo in plain language.
Customers use Bigly Sales to reactivate aged lead files, follow up on new leads in seconds, set appointments and handle inbound overflow across insurance, lending, home services, legal, automotive and fundraising. It connects to HubSpot, Salesforce, Zoho CRM, Pipedrive, GoHighLevel, Close, Follow Up Boss and Keap, and larger plans add a dedicated account manager who tunes each campaign. Plans start at $99 a month, and every customer begins with a free 30-minute AI calling setup ($3,000 value) built live with the Bigly team.
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TopCalls
TopCalls is an innovative voice-calling platform powered by AI, tailored for sales teams by automating repetitive phone tasks for greater efficiency. It skillfully organizes and oversees agents who perform a variety of roles including qualifying outbound leads, re-engaging past contacts, following up with potential clients, scheduling appointments, responding to incoming queries, and managing scheduled callbacks. These agents conduct conversations according to specific goals and criteria outlined by the customer, diligently recording call outcomes and transcripts, which aids in directing valuable leads or callbacks to human agents when necessary. Moreover, TopCalls simplifies the process of arranging meetings through integration with compatible calendars and ensures that call data is seamlessly incorporated into CRM systems. Teams can effectively manage agents, campaigns, contacts, and call logs via a REST API while also receiving webhooks for call-related events, or choosing from a range of well-documented integration and automation options. The ability to set up and continuously monitor campaigns is a key feature of this managed service, positioning TopCalls as a prime choice for organizations that consistently engage in calling tasks and prefer a comprehensive solution over a self-service voice-agent builder. This comprehensive approach not only boosts overall productivity but also empowers sales teams to dedicate more time to strategic efforts, freeing them from the intricacies of managing calling workflows. With TopCalls, sales teams can achieve greater efficiency and improved results in their outreach efforts.
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HelloSetter
HelloSetter is a cutting-edge AI service hosted in the cloud, focusing on voice-based appointment scheduling across various home-service industries, including roofing, HVAC, plumbing, solar energy, and remodeling contractors. It proficiently conducts outbound calls to prospective clients, performing job-qualification inquiries, answering common customer questions and objections, and scheduling estimates or service appointments based on available time slots. If a lead is not reachable, HelloSetter is equipped to follow up during designated calling hours and can handle return calls to its assigned number as well. The system allows businesses to seamlessly input leads through a variety of means, such as web forms, Google Sheets, CSV files, or webhook integrations. With a robust array of features, the platform offers a calendar, call summaries, recordings, transcripts, and an intuitive dashboard for evaluating call outcomes. Users also have the option to connect their pre-existing calendars and personalize call scripts, establish service areas, determine calling hours, and set qualification criteria during the initial setup. This level of customization ensures that businesses can effectively adapt the service to align with their unique operational requirements, enhancing overall efficiency and productivity. Furthermore, HelloSetter's advanced capabilities provide a streamlined approach to managing customer interactions, making it an invaluable tool for service-oriented businesses.
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