What is Rocket.Chat?

Rocket.Chat serves as a communication hub that facilitates instant messaging among coworkers, external organizations, and clients. Unlike other platforms, it prioritizes your privacy by not sharing your data. This makes it a standout choice for those who value confidentiality in their communications.

Pricing

Price Starts At:
$3/user/month
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Screenshots and Video

Company Facts

Company Name:
Rocket.Chat
Date Founded:
2016
Company Location:
United States
Company Website:
rocket.chat
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
On-Prem
Training Options
Documentation Hub
Online Training
Webinars
Support
24 Hour Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Afrikaans
Arabic
Catalan
Chinese (Mandarin)
Dutch
English
German
Hindi
Irish
Italian
Japanese
Portuguese
Russian
Spanish

Rocket.Chat Categories and Features

Team Communication Software

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Team Chat Software

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Messaging Software

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

More Rocket.Chat Categories

Rocket.Chat Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Anonymous
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Mid-to-Large technology company, using it 4 years, meets our needs

    Date: Dec 02 2021
    Summary

    We've had a good experience with Rocket.Chat and will continue to use it for our company for the foreseeable future. The product itself meets or exceeds our expectations in most ways.

    On the enterprise side, their account team has been stellar and easy to work with. They take care of their customers.

    Positive

    - Self-hosted, full control of our data
    - Easy to use with options for enterprise features like LDAP authentication and user activity and message auditing
    - Mobile apps are nice, feature-rich, and notifications work well
    - Very customizable

    Negative

    - Can be clunky in some places, but the Dev team continues to address those pain-point and upgrade them at a steady pace (ex. Auditing was missing previously, but is now feature-rich)

    - Too many people try to compare it to Slack

    Read More...
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