Roll by ADP Verified Customer Reviews (2026)

Since its inception in 1995, SurePayroll has established itself as a frontrunner in providing online payroll solutions for small businesses nationwide. As the pioneer of the Software as a Service (SaaS) payroll model, SurePayroll has evolved into a well-recognized name in areas such as payroll management, workers' compensation, 401(k) plans, and health insurance services. With an award-winning U.S.-based customer service team supporting its operations, the company has built a reputation for reliability and excellence. Recently, SurePayroll expanded its offerings to include HR services, further enhancing its comprehensive service portfolio. Trusted by a diverse array of businesses, financial institutions, and advisors, SurePayroll also provides options for co-branded and private-label solutions, solidifying its role as a valuable partner in the industry. This expansion signifies SurePayroll's commitment to adapting to the evolving needs of its clients.

Forethought stands out as the leading generative AI solution for customer support, serving as an always-on team member at your disposal. With its training on your specific data sets and adherence to stringent security measures, Forethought facilitates seamless interactions through AI, streamlining processes to enhance response times, resolution rates, and overall customer satisfaction at every touchpoint. - Incorporate a round-the-clock AI agent to alleviate your team's workload, allowing them to concentrate on providing outstanding support. - Forethought uniquely processes both historical and current ticket data tailored to your business needs, ensuring a highly personalized customer experience. - We prioritize not just compliance with privacy regulations, but aim to redefine them, guaranteeing that your data remains protected throughout all interactions. Additionally, our commitment to continuous improvement means we are always refining our systems to better serve you and your clientele.

As an expert in your industry, you can lean on our vast experience in small business payroll and HR, allowing you to focus on your core competencies. RUN Powered by ADP presents an innovative web and mobile software solution that streamlines the complex tasks associated with running a small business, so you can invest your energy into what you do best. Designed to enhance your payroll experience, this tool simplifies the process, making payroll management quick and easy. Thanks to its effective systems and cutting-edge technology, you can complete your payroll responsibilities in no time. The platform allows you to manage payroll from anywhere, at any frequency that meets your requirements, all under a single, user-friendly subscription. With ADP's dependable software, executing payroll becomes a seamless experience, providing the flexibility to perform tasks on any device—whether it’s a computer, smartphone, or tablet. Employees have the option to receive their payments via direct deposit, prepaid Visa® cards, or ADP® Checks, depending on their preferences. By utilizing DIY payroll software from ADP, you enjoy the autonomy and convenience to oversee payroll at your own pace, all for one simple monthly fee. Take command of your payroll process confidently and effortlessly, ensuring it perfectly aligns with the unique demands of your business while benefiting from ongoing support and resources. Embrace this opportunity to simplify your operations and enhance productivity.