What is SAP CIAM?

Convert anonymous website visitors into loyal, recognized customers by utilizing customer identity and access management (CIAM) software effectively. Streamlining the registration process reduces friction, fostering trustworthy and personalized interactions that significantly improve the customer experience. Take advantage of first-party data to craft impactful customer journeys. With SAP's CIAM solutions tailored for B2C businesses, you can create extensive, unified customer profiles that seamlessly integrate across all your online channels. Ensure fluid customer interactions by offering flexible registration options and social login capabilities that can adapt to diverse business requirements. Safeguard every interaction point by employing federated standards and an array of security methods, including single sign-on, risk-based authentication, multifactor authentication, and password-less solutions. Additionally, enhance the level of personalization by compiling profile information in a responsive, indexed database, while enabling two-way data sharing with other customer engagement systems, thereby deepening customer connections. This comprehensive strategy not only cultivates customer loyalty but also paves the way for sustained business growth, as it ensures that every engagement is meaningful and impactful. In a competitive landscape, prioritizing customer identity management can set your business apart.

Screenshots and Video

SAP CIAM Screenshot 1

Company Facts

Company Name:
SAP
Date Founded:
1972
Company Location:
Germany
Company Website:
www.sap.com/products/customer-identity.html

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

SAP CIAM Categories and Features

Customer Identity and Access Management (CIAM) Software

Access Certification
Access Management
Analytics / Reporting
Automatic User/Device Recognition
Behavioral Analytics
Credential Management
Data Security
Multi-Factor Authentication (MFA)
Privacy / Consent Management
Real Time Notifications
Self-Service Portal
Single Sign On
User Provisioning