SEcureMetrics Verified Customer Reviews (2026)

Globalscape's Enhanced File Transfer platform (EFT) is designed to be an intuitive managed file transfer solution (MFT). It is relied upon by numerous Windows-focused organizations for essential file transfers. EFT combines robust security measures and compliance features along with advanced tools for collaboration, automation, and data analysis. It is offered in both cloud/SaaS via EFT Arcus and on-premises deployment options. Unlike conventional file transfer software, EFT delivers enterprise-grade data security and automates data transfers by seamlessly integrating with back-end systems. The administration of EFT is straightforward, granting extensive control over the file transfer process. By replacing outdated legacy systems and costly leased lines, EFT serves as a high-performing and scalable solution for modern data transfer needs. Furthermore, its flexibility allows organizations to adapt to changing file transfer requirements efficiently.

Numa is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.

ADAM Systems provides a comprehensive selection of dealership management systems (DMS) tailored to boost the performance of both franchised and independent automobile and powersports retailers, all while maintaining an attractive price range. Built on a Microsoft® Windows-based architecture, these systems enable dealerships to optimize their operations via a singular, user-friendly portal, thus removing the necessity for cumbersome contracts and specialized hardware. By nurturing strong alliances, ADAM Systems offers exceptional, customized solutions that cater to the distinct practices of each dealership. Dealers enjoy dedicated customer support through the integrated portal, online chat, email, or phone, enabling them to choose their preferred method of communication. Addressing a wide spectrum of functions including payroll, parts inventory, and profitability assessment, ADAM ensures that every operational aspect is managed effectively, allowing dealerships to flourish. In a strategic development, PBS Systems acquired ADAM Systems in October 2021, representing a crucial advancement in their multi-phase growth plan. This merger not only signifies a commitment to enhancing their software offerings but also sets the stage for a new industry benchmark. Together, PBS and ADAM Systems are focused on creating an upgraded software suite that prioritizes automotive DMS, thereby redefining dealership operations in a competitive landscape. The collaboration is anticipated to bring about innovative solutions that will significantly improve operational efficiency and user satisfaction across the board.